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  1. Re: Tome of Fate Discount is not working for Upgrade 6

    Hi all, thanks for bringing this to our attention.

    We're putting the Tier 6 tome on sale for another 24 hours to make up for the error.

    We'll also be refunding the difference to anyone who...
  2. Re: Inn of the Forsaken not available to purchase, it was said May 27th to be in stor

    It is available in the Store.
  3. Replies
    8
    Views
    5,169

    Re: Shared Storage Question

    Hello,

    Yes, you can only access the cheaper 10-slot upgrades after purchasing the initial 20-slots.

    Enjoy!
  4. Re: Todays patch and Steed of the Hunter bug?

    It's fixed, enjoy.
  5. Replies
    49
    Views
    14,546

    Re: Steed of the Hunter, Disappointment

    The horse is fixed! You may go back to riding in comfort.
  6. Replies
    49
    Views
    14,546

    Re: Steed of the Hunter, Disappointment

    Yes, steeds will be automatically updated when the fix goes through.
  7. Replies
    49
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    14,546

    Re: Steed of the Hunter, Disappointment

    Hello, sorry the steed is not working correctly. We will be fixing the horse as soon as possible, and will give you more information on when the fix will occur as soon as we have it.

    Thanks for...
  8. Replies
    32
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    10,617

    Re: Paypal not working in LOTRO Store?

    Sorry to hear you're having problems!

    As I mention in this post - http://forums.lotro.com/showthread.php?402450-Trouble-buying-Points-Question-about-Payment-Issues-with-your-Account-READ-ME! - any...
  9. Replies
    9
    Views
    834

    Re: Suggestion: Store point history

    Since the time of this original post (a year ago :P) we have acted on this feedback and installed a points history. If you go to "My Account" when you are in the Store, you will see an option to...
  10. Replies
    2
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    541

    Re: Enable/Disable one click purchase

    There is a confirmation window that pops up, so it is a 2-click purchase, don't worry. :)
  11. Re: Question about purchasing a creep class

    All purchased creep classes have locked slots, but logging into that character while VIP will remove those locks. The system functions for Creeps in the same way it does for Freeps.
  12. Re: Why Did Turbine Fail their VIP's

    Please look again, it should be visible there now.
  13. Replies
    4
    Views
    3,458

    Re: Isengard Quest Pack

    I've actually just adjusted the raid so that it can be bought with a character of any level. Enjoy.
  14. Replies
    3
    Views
    3,854

    Re: Veteran Status?

    Can you try again? I've just made an adjustment to the offer.
  15. Replies
    4
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    3,458

    Re: Isengard Quest Pack

    Thornglen/Warriorpoetex75 are correct in their response to the OPs question. Thanks for helping! The Pre-Order (available through today) also comes with some cool cosmetics, an XP boosting item, and...
  16. Replies
    63
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    10,704

    Re: XP Disabler Huh???

    Just got an update, and this feature won't be available for quite some time. The next full update at the earliest, but possibly later too. Apologies again!
  17. Replies
    63
    Views
    10,704

    Re: XP Disabler Huh???

    Hi all, unfortunately we discovered after we launched this page that the XP Disabler was not working. I don't have an ETA on when it will be available, but we do still intend to release it in the...
  18. Replies
    4
    Views
    622

    Re: mistake in store on lothlorien qp

    You are correct - we've fixed this, thanks.
  19. Replies
    5
    Views
    1,478

    Re: Writ of Speacial Passage

    Can you clarify what part of the statement you found misleading? The Writ of Special Passage allows you to use the swift travel function, which instantly (with a little animation on both ends) sends...
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    7
    Views
    854

    Re: New Lotro Store

    The Quick Buy still requires you to confirm your purchase, so don't worry. :)
  21. Replies
    3
    Views
    2,390

    Re: Relic Combination Scroll help pls

    Hello,

    The store text for the Scroll of Combination says it grants a critical success chance when forging relics T2-T6, not combining them. Hope that helps.

    Regarding the support question - do...
  22. Replies
    16
    Views
    2,300

    Re: Lotro store stupidity

    Currently relic removal scrolls do not stack in your in-game inventory, and we did not want someone buying 5-10 scrolls and having 10 individual items taking up space so we limited the amount that...
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    2
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    745

    Re: New cupon not working?

    Hi all, we are experiencing some problems when users attempt to purchase multiple items at once.

    If you contact Account Support - http://support.turbine.com/ics/support/default.asp?deptID=24001 -,...
  24. Thread: Howl

    by QuarterMasterM
    Replies
    6
    Views
    1,379

    Re: Howl

    Players using the store-purchased howl emote were hearing a noise that wasn't exactly... howly.

    You should really be thanking us for yanking the emote from the Store. :)

    It'll be back once it's...
  25. Re: Trying to Find Cloak of Autumn Leaves WITHOUT Hood

    This item had not been published in the Store (which was why you couldn't find it!) but per your request it is now available. Enjoy!
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