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    LOTRO Store Sales: Aug. 18th - 24th

    Stand Out from the Crowd
    20% off
    Shared Wardrobe
    Cosmetic Outfit Slots
    Mounted Combat Trait Specs & Cosmetic Slots
    Select Cosmetics
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    As of today, we've resolved the Discover card...

    As of today, we've resolved the Discover card issue with the merchant for points purchasing. Subscriptions should also now be available for Discover card users once again. If you continue to...
  3. The LOTRO Store is now available. Thank you for...

    The LOTRO Store is now available. Thank you for your patience!
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    Last Updated June 12th, 2017: We have encountered...

    Last Updated June 12th, 2017: We have encountered a new issue with Discover cards and are currently working with the merchant to correct this. Until we have resolved this new issue, we advise using a...
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    We've resolved the issue with Discover payments....

    We've resolved the issue with Discover payments. You should now be able to use your Discover card again. Thanks so much for your patience, and we'll see you in game!
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    Discover Card Issues

    Last Updated June 12th: We are currently investigating issues with Discover Card in the LOTRO Store. Until we have resolved the issue we advise using a different payment method temporarily. We...
  7. LOTRO Store Maintenance, May 12th 2017 7:00 PM - 9:00 PM Eastern

    We will be performing maintenance on the LOTRO Store this weekend. This should not result in any game downtime nor any store downtime, though we may be performing some additional diagnostics work...
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    Recent Paypal Issue Resolution

    We have been working to correct a code issue that has been causing problems for players who made purchases with PayPal, and work to correct the issue has now been completed. Players can now use...
  9. @RaposaPeca the keys that are delivered should be...

    @RaposaPeca the keys that are delivered should be redeemed the same way:


    1)Log into game
    2) Openthe In-Game Store (Ctrl+S)
    3) Click “RedeemCode” at the top.
    4) Enter the code into the field....
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    Thank you for the reports! Between here and our...

    Thank you for the reports! Between here and our Customer Support team (thanks for tickets, everyone!) we found the issue.

    We'll be extending the sale through Sept. 4th, 2016 because of this...
  11. Region Pack: Far Anórien was listed in both the...

    Region Pack: Far Anórien was listed in both the Expansion and Quest Pack categories. This has been fixed and it's only listed in the Quest Pack category now.
    Sorry for the confusion!
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    Contacting our Customer Support team - they can...

    Contacting our Customer Support team - they can help straighten out any charge issues and subscription problems. http://support.turbine.com/
  13. They are considered Quest Packs, even if Region...

    They are considered Quest Packs, even if Region Pack is included in the name.
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    Yes, we are working on a solution for...

    Yes, we are working on a solution for reintroducing Character Transfer tokens, or more the point, purchasing Character Transfers.

    Since we're in the middle of testing and designing, we currently...
  15. East Gondor and Far Anorien are not included in...

    East Gondor and Far Anorien are not included in the sale for Aug 19th-25th because they are not expansion, or expansion quest, packs.
  16. Updated. Should take a few minutes to properly...

    Updated. Should take a few minutes to properly update.

    Cheers!
  17. Updated. Should take a few minutes to properly...

    Updated. Should take a few minutes to properly update.

    Cheers!
  18. Thank you all for your patience as we updated our...

    Thank you all for your patience as we updated our Key Redemption process. Keys that you buy from Steam, Digital River, Amazon, or another retailer, can now be redeemed through the in-game store.

    ...
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    6/14/2016 In-game Store Subscriptions

    Lifetimers - Until LOTRO's next game update, they will be able to see and change their subscriptions; do not do this.


    Lifetimers - will see an inaccurate state of their account in myaccount as...
  20. Thank you all for your patience as we updated our...

    Thank you all for your patience as we updated our Key Redemption process. Keys that you buy from Steam, Digital River, Amazon, or another retailer, can now be redeemed through the in-game store.
    ...
  21. We’re wrapping up some final testing. We are...

    We’re wrapping up some final testing.

    We are planning to take Myaccount.turbine.com and our Account Creation page down from 11am – 12pm EDT, 6/2/2016 to deploy the changes.

    We’ll announce...
  22. For clarity - This is being done so that we can...

    For clarity - This is being done so that we can import our key redemption process into the in-game store.
  23. 5/20-6/1/2016 - Online offer maintenance.

    We want to announce that at 12:00pm EDT 5/20/2016, we’ll be temporarily interrupting our DLC/Offer sales on Steam, store.turbine.com, and Amazon. We plan to turn these back on June 1st, 2016.

    All...
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    There have been some questions around the pricing...

    There have been some questions around the pricing of the new region pack: “Region Pack: Far Anórien”.


    We took into consideration of current pricing, historical pricing, free points, and what the...
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    I would strongly suggest contacting our Customer...

    I would strongly suggest contacting our Customer Support. They can help adjust your account as necessary.
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