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  1. Replies
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    We do not yet have a date for when these will be...

    We do not yet have a date for when these will be available. We will let everyone know as soon as we do.
  2. Indisponibilité prévue des serveurs : Mardi 5 juillet, de 14 h à 18 h (heure française)

    Les serveurs LOTRO seront indisponibles le Mardi 5 juillet, de 14 h à 18 h (heure française) pour des raisons de maintenance. Merci de votre patience et à très bientôt dans le jeu ! Les notes de mise...
  3. Geplante Server-Downtime: Am Dienstag, den 5. Juli 2016 von 14:00 - 18:00 Uhr (MEZ)

    Die HdRO-Spielserver werden am Dienstag, den 5. Juli 2016 von 14:00 bis 18:00 Uhr (MEZ) wegen eines Spielupdates heruntergefahren. Vielen Dank für eure Geduld und bis bald im Spiel! Patch-Notes...
  4. Scheduled Server Downtime: 8:00 AM - 12:00 PM Eastern (-4 GMT) Tuesday, July 5th

    The LOTRO Game Servers will be brought down on Tuesday, July 5th from 8:00 AM - 12:00 PM Eastern (-4 GMT) for an Update to the game. Release Notes will be available during the downtime. Thanks for...
  5. Thread: Frelorn's Mini

    by Frelorn
    Replies
    22
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    5,423

    Just for the record and in case it is missed by...

    Just for the record and in case it is missed by newer viewers, this all done on purpose. Its for the entertainment and a little bit of the cringe for the viewers. It is something that was thought of...
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    18.2 Release Notes

    18.2 Release Notes

    New Raid: Throne of the Dread Terror
    The Enemy's grip tightens on the defenders of Gondor as Gothmog seizes control of the armies of Mordor. Marching from the gates of...
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    Based on direct player feedback, we are delaying...

    Based on direct player feedback, we are delaying the launch of Update 18.2 while we address some issues found with our upcoming raid. The new launch date will be announced as soon as we have resolved...
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    The Return of the Raid

    The Battle of the Pelennor Fields drew to a close in Update 18, but a battle so large could not be contained by a single Update – or even two if you count Update 17! However, even with all the epic...
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    4,997

    This was not a phishing scam, we did send out a...

    This was not a phishing scam, we did send out a survey to a select number of players.
  10. Crashes are among the top things on our priority...

    Crashes are among the top things on our priority list. Every crash that happens sends us data that can potentially help the team fix what might be causing them to happen. We are not ignoring the...
  11. Thread: Curiousity

    by Frelorn
    Replies
    36
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    2,037

    Closing this thread.

    Closing this thread.
  12. Replies
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    22,149

    Okay thanks everyone for the feedback on this...

    Okay thanks everyone for the feedback on this round of testing. We will be doing more in the future.
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    We are still and will continue to investigate and...

    We are still and will continue to investigate and fix the various causes of performance issues and crashing clients. There is not just one thing causing the issues. There is no magic fix. This is a...
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    5,574

    Nouvelles fonctionnalités de magasin

    Cette semaine, nous allons ajouter une nouvelle fonctionnalité au magasin du jeu, qui permettra à tous les utilisateurs d'améliorer leurs comptes, de modifier leurs abonnements et même d'ajouter du...
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    3,725

    Neue Speicher-Funktionalität

    Diese Woche führen wir im Shop im Spiel eine neue Funktion ein. Diese erlaubt allen Nutzern, ihre Konten aufzuwerten, Abonnements zu verändern und mit Game Time Cards Spielzeit einzulösen – alles...
  16. LOTRO Store Downtime: June 14th 6AM - 4PM Eastern (-4GMT)

    Tomorrow, 6/14/2016, we will be introducing new functionality to the in-game store. This will allow all users to upgrade their accounts, change subscriptions, and even add time to their accounts...
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    5,882

    She is still here, though she has taken some time...

    She is still here, though she has taken some time off recently. During this time of the year, everyone is head down trying to get as much done as possible. Especially our Producers and other decision...
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    Much of the lag and latency issues players are...

    Much of the lag and latency issues players are seeing is server related. We never once said the continued datacenter work would help fix anything else but this. The crashes coming from the LOTRO...
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    10,759

    Just to be clear, the team changing server setups...

    Just to be clear, the team changing server setups or configurations will not impacting anyone crashing or not. Nearly 100% of the crashes that players see are client related and have nothing to do...
  20. Thread: Nice one!

    by Frelorn
    Replies
    78
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    13,479

    The cert stuff should now be fixed as of today....

    The cert stuff should now be fixed as of today. Please let us know if you continue to see issues.
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    10,759

    Arkenstone Performance Check June 6, 2016

    Today we made some more changes to the server infrastructure for just Arkenstone. The goal of these changes was to compare performance from the previous setup to the setup we have today. If you are a...
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    4,406

    The team is still working to bring Arkenstone...

    The team is still working to bring Arkenstone back up. We will update everyone when we have more information, and thanks for your patience.
  23. Arkenstone Server Maintenance Monday June 6th 8AM – 10AM Eastern (-4GMT)

    We will be taking down Arkenstone only on Monday June 6th from 8AM – 10AM Eastern (-4GMT) for maintenance. This work is part of our continuing efforts to improve server performance.
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    Thanks for the report, we will check this out.

    Thanks for the report, we will check this out.
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    Store Downtime Friday 5/27/16 1PM Eastern

    We will be taking the LOTRO store down at 1PM Eastern (-4GMT) for maintenance. We will have it back open as soon as the maintenance is completed.
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