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  1. Replies
    27
    Views
    6,465

    Re: List of item IDs for use with data.lotro.com

    mea culpa; long story short, we reworked the template system behind the scenes, and the rel attribute got lost in the shuffle. It was not a planned event to remove it. Once the community brought it...
  2. Replies
    3
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    2,118

    Re: New lorebook items have no IDs!

    Refer to this post for a solution:
    http://forums.lotro.com/showthread.php?422881-List-of-item-IDs-for-use-with-data.lotro.com
  3. Replies
    27
    Views
    6,465

    List of item IDs for use with data.lotro.com

    As some of you may have noticed (and PM'ed me), the recent Lorebook update altered the format of the AJAX response for the item advanced search. Specifically, the "rel" attribute containing the item...
  4. Replies
    19
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    4,883

    Re: Lorebook and Rise of Isengard

    Could you provide some samples and/or the complete list of quests you are not seeing in the 'book?




    Again, some samples/examples will help us sort things out.
  5. Replies
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    4,883

    Re: Lorebook and Rise of Isengard

    Short answer: We will not update the Google Maps by Tuesday but will do so Soon(tm).

    Long answer: Generating the new map tiles takes effort and lots of it from a number of resources. The size and...
  6. Replies
    19
    Views
    4,883

    Re: Lorebook and Rise of Isengard

    General rule of thumb: When the game update goes live, we aim to have the Lorebook updated the day after. So, earliest you'll see RoI content will be Tuesday.

    NOTE: The Google Map tiles will not...
  7. Re: Blog posting page, no options below text entry

    Nothing you can do to fix it; this is a known issue possibly related to the on-going migration of EU data into the system. Once that task has been completed, we will be revisiting these reports and...
  8. Replies
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    8,870

    Re: Profile pages not loading - infinite loop!

    Right now, all you can do is wait; once the migration has completed, your message in this thread is your "ticket". We'll be going through and looking at these threads to see if there is anything...
  9. Replies
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    2,011

    Re: AW: Error viewing MyLotro home page

    Until the migration of EU data is complete, your my.lotro.com pages may not behave as intended. There is no current ETA for the completion of this work; keep an eye on the community forums for...
  10. Replies
    59
    Views
    8,870

    Re: Profile pages not loading - infinite loop!

    This is a known issue where 9 times out of 10, we can manually fix it for you. However, we are trying to gather as much data as we can to reproduce the condition in our dev/QA environments and squash...
  11. Re: New problem: All my blog posts have disappeared!

    Everyone's posts are safe and sound; a bug came up that is preventing you from seeing the posts at this time. However, the data is in our system, complete and intact. We are working on a fix that...
  12. Re: Not getting a list of characters to show up on My LOTRO for lotteries and other s

    EU character data has yet to be imported into the MyLotro system; once this has been done, you will be able to use the character widget, etc. There is no current ETA for having the data imported;...
  13. Re: New problem: All my blog posts have disappeared!

    At first blush, the issue is related to posts that are tied to a character, i.e., any posts where you "Post as Character X". The posts are still there, but something is preventing them from being...
  14. Replies
    108
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    14,114

    Re: Cannot access My Characters Setting

    You should be all set now.
  15. Replies
    405
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    58,313

    Re: Known Issues for the LOTRO Community Site

    Of course anything can be done about this; what you really want to ask is will anything be done about this. ;) We're taking a look at the menu in general to see what we can do about items like these....
  16. Replies
    108
    Views
    14,114

    Re: Cannot access My Characters Setting

    If the page comes up without saying "Error", then you will have to wait for your characters to be scraped. All character scraping is currently off while the EU migration stabilizes.
  17. Replies
    108
    Views
    14,114

    Re: AW: Cannot access My Characters Setting

    You should be all set now.
  18. Re: Kinship page error: "The page you are looking for was not found."

    This is a known issue for every kinship; the kinship log page is broken for everyone with no manual fix available at this time.
  19. Re: Kinship page error: "The page you are looking for was not found."

    Fixed; enjoy.
  20. Re: Kinship page error: "The page you are looking for was not found."

    When Cameron was in Egypt land... Let my Cameron go...

    Fixed; enjoy.
  21. Re: Kinship page error: "The page you are looking for was not found."

    Fixed; enjoy.
  22. Re: Community site constantly reseting my language to french.

    Try clicking the flags on the my.lotro.com or lorebook.lotro.com sites; there is a known issue where session status resets on forums.lotro.com cause the language not to be set properly. Once you set...
  23. Replies
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    2,799

    Re: AW: Translations in the Lorebook

    Yes, there are plans to translate the Lorebook into French and German. No current ETA on rolling that out, but it is in the works.
  24. Thread: French?!

    by Duwis
    Replies
    5
    Views
    798

    Re: Re : Re: French?!

    What browser are you using? Also, can you list out the URLs you hit along the way.

    e.g., Went to my.lotro.com, clicked flag, ended up on my.lotro.com?lang=en, clicked on link X, ended up on page...
  25. Thread: French?!

    by Duwis
    Replies
    5
    Views
    798

    Re: French?!

    Have you tried setting the language via my.lotro.com? There are issues with session redirects, etc. on forums.lotro.com that might be preventing the language option from sticking when you set it...
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