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  1. Replies
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    A dxdiag may help (steps in my sig), but also if...

    A dxdiag may help (steps in my sig), but also if you haven't yet I'd also recommend a tech support help request (also via a link in my sig).
  2. Make sure that if you haven't already you've put...

    Make sure that if you haven't already you've put in a tech support request via the link in my sig. One thing I'd note is that you have a hybrid setup, where there's a low power Intel non-gaming...
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    268

    That sounds like something in the background is...

    That sounds like something in the background is injecting or adding key presses, does it still happen if you (again just temporarily) uninstall the software relating to the keyboard?

    From the...
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    165

    Might be permissions to Documents > The Lord of...

    Might be permissions to Documents > The Lord of the Rings Online (where those settings/selections get stored via the game creating/writing to the userpreferences file) so have them go into Documents...
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    On the desktop try right-clicking the speaker...

    On the desktop try right-clicking the speaker icon and selecting playback devices, then in there find your speakers option and right-click it but choosing properties then switching to the advanced...
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    Do you have Mcafee or Norton installed? If yes...

    Do you have Mcafee or Norton installed? If yes try uninstalling and reinstalling it but with the latest version available (if a newer one can be used).

    Do you have a light up keyboard and/or...
  7. Thread: Error 104

    by Mirthgar
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    271

    If I had to guess, it might be trying to take...

    If I had to guess, it might be trying to take over communication with the system and the trackball completely? So that when the game queries DirectX there's a null or malformed response as it...
  8. Thread: Error 104

    by Mirthgar
    Replies
    4
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    271

    Do you have a wired or wireless USB mouse you can...

    Do you have a wired or wireless USB mouse you can attach? I've seen this come up where the game (via DirectX) is trying to interface with the DirectInput devices (mice, keyboards etc) but without a...
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    203

    They should be here...

    They should be here if you run into any issues definitely put in a tech support ticket request as well (link in my sig).
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    200

    Try going into options on the launcher (button in...

    Try going into options on the launcher (button in the upper right corner that has the single down arrow on it) and under the proxy tab click to enable 'No proxy' and click ok. If it keeps up after...
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    I'd recommend the steps here...

    I'd recommend the steps here but if it keeps up at that point definitely follow up with a tech support help request (link in my sig)
  12. Make sure that you're antivirus and firewall...

    Make sure that you're antivirus and firewall aren't blocking the launcher and also Akamai Netsession. The game downloads the larger portion of its dat (data) files via Netsession (the Akamai Install...
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    When you can post a dxdiag (steps in my sig) but...

    When you can post a dxdiag (steps in my sig) but also does the 3d character rendering show up as a blank black area? Just the 2d interface items are showing (buttons and the text)?
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    864

    If I was asked to hazard a guess the "disable...

    If I was asked to hazard a guess the "disable display scaling at high DPI" might have been at least a factor, if you're using above the default for DPI (dots per inch) in the display settings menu,...
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    2,781

    I'd make sure to put in a tech support request if...

    I'd make sure to put in a tech support request if you haven't yet (link is in my sig) but also look into your firewall (and the antivirus as it may have it's own built in firewall) and make sure that...
  16. Saw the edit, just for later visitors to this...

    Saw the edit, just for later visitors to this thread there's also a KB article with some additional troubleshooting steps, and if you're running into this in general and it keeps up definitely also...
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    If you haven't already make sure you put in a...

    If you haven't already make sure you put in a technical support request (link in my sig).
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    570

    If you haven't yet I'd recommend submitting a...

    If you haven't yet I'd recommend submitting a tech support request via the link in my sig. Make sure that you log into your email's website to add 'accountsupport@turbine.com' and...
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    864

    Those, as well as some of the 'snap to' items...

    Those, as well as some of the 'snap to' items (Control Panel > Hardware and Sound > Mouse > Pointer Options tab) and along with those also check the Razer related apps as well, there's likely some...
  20. If you reboot, power cycle the router and/or...

    If you reboot, power cycle the router and/or modem and it still comes up? Also what happens if you try loading support.turbine.com in IE or Edge? (If it does load there definitely put in a tech...
  21. I'd recommend a tech support request if you...

    I'd recommend a tech support request if you haven't yet done so (link in my sig).
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    Try the steps here...

    Try the steps here but if it keeps up after those put in a tech support request (link in my sig)
  23. Not one hundred percent sure but could be due to...

    Not one hundred percent sure but could be due to the file types, I believe it downloads the files in segmented forms and also some might have an extension a streaming or other app might be also using...
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    While you're logged into the character open...

    While you're logged into the character open Options > UI Settings and enable all the items under 'Special Effects Options'. If I am recalling correctly there is some combat actions sounds associated...
  25. Happy Cloud was used for the 'play instantly'...

    Happy Cloud was used for the 'play instantly' download option (downloads while you play). It can be uninstalled once 'full download' is marked as complete and leaves the game installed and...
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