Can't add Starter pack to account, or Turbine points
So I'm having problems with a starter pack I bought from Steam. http://store.steampowered.com/app/213179/. And properties on steam show that it has been added to the game. However I do not have the XP boosts, the turbine points, and I presume that the Evendim quest pack has not been installed. I also tried to purchase points for the game, whilst in game, through the only option avalibille...Steam Wallet. I can add money to that, but the money just does not seem to be transferring into Turbine Points when I want it to. This seems a common problem from googling around, but...please can someone come back to me with this? Especially now I've paid for something, and I'm not getting what I paid for. May well be a steam error (And I'm contacting them as well), but I'd just like some advise on this.