Not received referral points.
I recruited my friend using the referral system back in 2011. Today, he purchased £25 worth of turbine points on the in-game store, so I understand I'm meant to receive 20% of that. However, I have not received any points as yet. Does anyone know how long it takes for referral points to be available for redemption? I am looking at http://my.lotro.com/referral. Any help would be appreciated.
RE: Not received referral points
I recruited the friend during the special offer of 20%. He's definitely listed, and he's definitely using the same account I recruited him on. How do I contact account support?