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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,998
    • Posts: 21,566
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 1,146
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,364
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 7,601
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 14,704
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 15,953
    Apr 26 2015, 10:50 PM Go to last post
    • Replies: 2
    • Views: 109
    Yesterday, 11:22 PM Go to last post
    • Replies: 13
    • Views: 666
    Sep 13 2021, 01:30 PM Go to last post
  1. Race Change Stuck

    Started by Tantrymxxx, Sep 13 2021 10:08 AM
    • Replies: 0
    • Views: 53
    Sep 13 2021, 10:08 AM Go to last post
  2. Forum posting permissions?

    Started by Trurlius, May 01 2020 09:25 AM
    • Replies: 6
    • Views: 634
    Sep 11 2021, 01:57 PM Go to last post
    • Replies: 18
    • Views: 4,253
    Sep 07 2021, 12:38 PM Go to last post
  3. Payment Problems

    Started by Nekroman1, Aug 26 2021 10:50 PM
    • Replies: 4
    • Views: 285
    Sep 07 2021, 07:30 AM Go to last post
  4. Remind me why I pay for Annual VIP

    Started by Sjaldan, Sep 01 2021 11:32 AM
    • Replies: 5
    • Views: 316
    Sep 05 2021, 04:30 PM Go to last post
  5. Account finally restored!

    Started by Answermyticketplease, Jul 16 2021 11:38 PM
    • Replies: 14
    • Views: 1,114
    Sep 02 2021, 11:30 PM Go to last post
    • Replies: 0
    • Views: 144
    Aug 31 2021, 02:44 AM Go to last post
  6. Response to in-game ticket

    Started by Bookworm35, Aug 26 2021 08:42 AM
    • Replies: 0
    • Views: 173
    Aug 26 2021, 08:42 AM Go to last post
  7. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    2 Pages
    1 2
    • Replies: 48
    • Views: 8,397
    Aug 20 2021, 07:14 PM Go to last post
    • Replies: 10
    • Views: 510
    Aug 19 2021, 10:08 PM Go to last post
  8. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    7 Pages
    1 2 3 4 5 6 7
    • Replies: 157
    • Views: 44,484
    Aug 18 2021, 03:58 PM Go to last post
  9. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    3 Pages
    1 2 3
    • Replies: 65
    • Views: 6,955
    Aug 16 2021, 05:46 PM Go to last post
  10. Transfers from Closed Servers

    Started by Akajia, Aug 15 2021 09:41 PM
    • Replies: 1
    • Views: 173
    Aug 15 2021, 11:39 PM Go to last post
  11. [Banned] No answer in two whole weeks

    Started by pouzzler, Jun 28 2021 03:10 PM
    • Replies: 1
    • Views: 534
    Aug 11 2021, 10:20 AM Go to last post
  12. Didn't receive LP

    Started by Fukamachi, Aug 09 2021 08:19 AM
    • Replies: 2
    • Views: 264
    Aug 09 2021, 10:27 AM Go to last post
  13. Account login error "No subscription for found"

    Started by Varnster, Aug 06 2021 11:53 AM
    • Replies: 0
    • Views: 191
    Aug 06 2021, 11:53 AM Go to last post
  14. Unable to purchase Minas Morgul on LOTRO Market

    Started by Galaxyburn, Jul 29 2021 10:02 PM
    • Replies: 7
    • Views: 458
    Aug 02 2021, 08:05 PM Go to last post
    • Replies: 0
    • Views: 235
    Aug 02 2021, 07:43 PM Go to last post
  15. All of my old characters are gone

    Started by komakinoXX, Mar 31 2021 12:22 AM
    • Replies: 10
    • Views: 1,913
    Jul 25 2021, 09:09 PM Go to last post
  16. Accidental Wrong Purchase in store

    Started by DiggDogg, Jul 23 2021 07:56 PM
    • Replies: 0
    • Views: 220
    Jul 23 2021, 07:56 PM Go to last post
  17. Wrong currency

    Started by Lotsofhope, Jul 23 2021 01:10 AM
    • Replies: 0
    • Views: 128
    Jul 23 2021, 01:10 AM Go to last post
    • Replies: 68
    • Views: 10,956
    Jul 16 2021, 07:08 PM Go to last post
    • Replies: 5
    • Views: 537
    Jul 16 2021, 06:50 PM Go to last post
  18. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 01:04 PM
    • Replies: 4
    • Views: 364
    Jul 16 2021, 06:47 PM Go to last post
  19. VIP upgrade issue

    Started by ttp, Jul 11 2021 04:30 AM
    • Replies: 2
    • Views: 187
    Jul 11 2021, 07:23 AM Go to last post
  20. Game randomly freezes when I change instances/zones

    Started by luizeba, Jul 05 2021 08:55 AM
    • Replies: 0
    • Views: 552
    Jul 05 2021, 08:55 AM Go to last post
  21. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 01:31 PM
    • Replies: 11
    • Views: 2,426
    Jul 04 2021, 12:08 PM Go to last post
  22. Quad pack, is a warsteed cosmetic included?

    Started by SailorIda, Jun 29 2021 03:04 PM
    • Replies: 3
    • Views: 249
    Jun 29 2021, 04:15 PM Go to last post
  23. It's time to SSG add 2FA to lotro

    Started by JiiPee, Jun 22 2021 08:44 PM
    • Replies: 8
    • Views: 637
    Jun 29 2021, 01:53 AM Go to last post
  24. My friend cannot recover the account password.

    Started by pulisovesti, Jun 11 2021 02:28 PM
    • Replies: 6
    • Views: 585
    Jun 23 2021, 11:24 AM Go to last post
  25. unable to purchase Expansion Trove

    Started by Black_Wolf_90, Jun 23 2021 01:57 AM
    • Replies: 0
    • Views: 325
    Jun 23 2021, 01:57 AM Go to last post
  26. Lifer wants to give gift to son

    Started by Docwatson, Jun 22 2021 09:17 AM
    • Replies: 1
    • Views: 264
    Jun 22 2021, 09:41 AM Go to last post
  27. Account recovery request

    Started by gojonoku, Jun 12 2021 05:07 AM
    • Replies: 6
    • Views: 550
    Jun 22 2021, 05:47 AM Go to last post
  28. VIP Billing Question

    Started by SavinDwarf, Jun 17 2021 09:43 AM
    • Replies: 1
    • Views: 203
    Jun 17 2021, 09:49 AM Go to last post
  29. Why Did you ban my alt account?

    Started by ZepherZaner, Jun 13 2021 11:39 PM
    • Replies: 1
    • Views: 391
    Jun 14 2021, 01:25 PM Go to last post
    • Replies: 4
    • Views: 1,999
    Jun 14 2021, 09:47 AM Go to last post
  30. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 2
    • Views: 725
    Jun 13 2021, 04:24 AM Go to last post
  31. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 05:37 AM
    • Replies: 9
    • Views: 1,447
    Jun 09 2021, 04:20 AM Go to last post

 
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