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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,968
    • Posts: 21,409
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 1,436
    May 03 2018, 03:03 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 10,380
    Jun 12 2015, 04:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 8,995
    Apr 26 2015, 11:50 PM Go to last post
  1. Where is the in-game support?

    Started by Yicky, Yesterday 07:57 PM
    • Replies: 2
    • Views: 64
    Yesterday, 08:26 PM Go to last post
  2. Exclamation Urgent ticket no. 68780 stays unattended

    Started by Urwendil, Nov 09 2018 09:13 AM
    • Replies: 1
    • Views: 153
    Nov 11 2018, 06:10 PM Go to last post
  3. How long to wait for support?

    Started by Svetgar, Oct 31 2018 08:25 PM
    • Replies: 13
    • Views: 394
    Nov 11 2018, 06:06 PM Go to last post
    • Replies: 0
    • Views: 61
    Nov 10 2018, 06:58 PM Go to last post
  4. Angry LotRO Points NOT being given for deed completion

    Started by DonZilla, Nov 02 2018 05:17 PM
    • Replies: 3
    • Views: 164
    Nov 06 2018, 05:58 PM Go to last post
  5. Getting password error at log in screen

    Started by Smiling_Bandit, Oct 24 2018 01:49 AM
    • Replies: 8
    • Views: 274
    Nov 02 2018, 06:32 PM Go to last post
    • Replies: 0
    • Views: 191
    Oct 30 2018, 01:32 PM Go to last post
  6. vip not working

    Started by caligirl25, Oct 27 2018 08:59 PM
    • Replies: 6
    • Views: 244
    Oct 29 2018, 08:16 PM Go to last post
    • Replies: 15
    • Views: 1,986
    Oct 28 2018, 10:49 AM Go to last post
  7. Account name..

    Started by Ezayah45, Oct 27 2018 10:03 AM
    • Replies: 4
    • Views: 186
    Oct 27 2018, 09:49 PM Go to last post
  8. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 09:17 AM
    • Replies: 0
    • Views: 89
    Oct 27 2018, 09:17 AM Go to last post
  9. Store Purchase of Mordor Problem

    Started by SavinDwarf, Oct 24 2018 11:21 AM
    • Replies: 5
    • Views: 154
    Oct 27 2018, 08:44 AM Go to last post
  10. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    3 Pages
    1 2 3
    • Replies: 55
    • Views: 59,188
    Oct 25 2018, 11:56 AM Go to last post
  11. Purchase VIP for someone Else? HOW?

    Started by SavinDwarf, Oct 24 2018 11:33 AM
    • Replies: 3
    • Views: 133
    Oct 25 2018, 11:21 AM Go to last post
  12. Error when trying to log in

    Started by Devildoc, Oct 25 2018 10:02 AM
    • Replies: 1
    • Views: 101
    Oct 25 2018, 10:04 AM Go to last post
  13. Turbine points still a thing?

    Started by Smiling_Bandit, Oct 24 2018 01:10 AM
    • Replies: 2
    • Views: 126
    Oct 24 2018, 09:05 AM Go to last post
    • Replies: 0
    • Views: 175
    Oct 18 2018, 01:10 PM Go to last post
  14. How do i recover my old characters?

    Started by BloodBarron, Oct 18 2018 07:04 AM
    • Replies: 1
    • Views: 143
    Oct 18 2018, 12:45 PM Go to last post
  15. Unable to log in via launcher

    Started by Lochnardo, Oct 17 2018 10:26 AM
    • Replies: 5
    • Views: 234
    Oct 18 2018, 06:09 AM Go to last post
  16. Proton and Lotro

    Started by ErroneousBosch, Oct 01 2018 07:17 PM
    • Replies: 1
    • Views: 312
    Oct 11 2018, 03:21 PM Go to last post
  17. Deleting posts

    Started by Iggymojungle, Oct 09 2018 06:57 PM
    • Replies: 5
    • Views: 222
    Oct 10 2018, 05:22 PM Go to last post
  18. request refund

    Started by Marcos1995, Sep 25 2018 11:50 PM
    • Replies: 3
    • Views: 402
    Sep 27 2018, 01:14 PM Go to last post
  19. Exclamation Unable to chat on world channel

    Started by Iggymojungle, Sep 14 2018 02:30 PM
    • Replies: 10
    • Views: 456
    Sep 27 2018, 03:16 AM Go to last post
    • Replies: 1
    • Views: 147
    Sep 26 2018, 08:14 PM Go to last post
  20. Unhappy Xsolla email warns of lifetime expiry

    Started by Larhanya_Theliel, Sep 20 2018 10:17 AM
    • Replies: 3
    • Views: 437
    Sep 20 2018, 01:41 PM Go to last post
  21. Funny Xsolla Subscription Notification

    Started by Tusky, Sep 20 2018 10:17 AM
    • Replies: 1
    • Views: 250
    Sep 20 2018, 12:52 PM Go to last post
  22. World Consolidation Giftbox

    Started by Xephita, Aug 13 2018 11:39 AM
    • Replies: 15
    • Views: 842
    Sep 20 2018, 03:46 AM Go to last post
  23. Question Not receiving support-related e-mails

    Started by scratchtastic, Sep 17 2018 03:05 AM
    • Replies: 0
    • Views: 218
    Sep 17 2018, 03:05 AM Go to last post
  24. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 11:26 AM
    • Replies: 4
    • Views: 653
    Sep 13 2018, 06:39 PM Go to last post
  25. Never got my lotro points

    Started by DrunkshipOfLanterns, Sep 07 2018 07:18 AM
    • Replies: 1
    • Views: 253
    Sep 07 2018, 11:07 AM Go to last post
  26. Vip character portrait frame

    Started by Djoks, Sep 07 2018 05:33 AM
    • Replies: 0
    • Views: 190
    Sep 07 2018, 05:33 AM Go to last post
  27. How to Cancel

    Started by Ananisapta, Sep 03 2018 01:02 PM
    • Replies: 2
    • Views: 334
    Sep 05 2018, 06:45 AM Go to last post
  28. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 102
    • Views: 24,582
    Sep 04 2018, 05:21 PM Go to last post
  29. Question SSG Support phone number

    Started by Tiggara, Sep 04 2018 02:55 PM
    • Replies: 1
    • Views: 301
    Sep 04 2018, 03:24 PM Go to last post
  30. No permissions on forums

    Started by Tavi, Aug 28 2018 06:33 PM
    • Replies: 2
    • Views: 354
    Sep 01 2018, 09:52 AM Go to last post
  31. Account Problem

    Started by Meepinater, Aug 23 2018 08:00 PM
    • Replies: 0
    • Views: 360
    Aug 23 2018, 08:00 PM Go to last post
  32. Registration for new player

    Started by mokkori, Dec 01 2017 05:55 AM
    • Replies: 8
    • Views: 825
    Aug 21 2018, 08:50 AM Go to last post
  33. Store didn't give me my product?

    Started by Harethalean, Aug 19 2018 11:19 PM
    • Replies: 0
    • Views: 273
    Aug 19 2018, 11:19 PM Go to last post
  34. Lotro stream

    Started by Kelung, Aug 19 2018 07:44 AM
    • Replies: 0
    • Views: 294
    Aug 19 2018, 07:44 AM Go to last post
  35. Angry Customer "Support"

    Started by Qertazus, Aug 14 2018 10:17 AM
    • Replies: 9
    • Views: 606
    Aug 17 2018, 02:37 PM Go to last post

 
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