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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,998
    • Posts: 21,564
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 1,011
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,285
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 7,338
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 14,423
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 15,612
    Apr 26 2015, 10:50 PM Go to last post
  1. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    3 Pages
    1 2 3
    • Replies: 63
    • Views: 5,857
    Yesterday, 11:45 AM Go to last post
  2. Unable to purchase Minas Morgul on LOTRO Market

    Started by Galaxyburn, Jul 29 2021 10:02 PM
    • Replies: 1
    • Views: 197
    Yesterday, 01:53 AM Go to last post
  3. Account finally restored!

    Started by Answermyticketplease, Jul 16 2021 11:38 PM
    • Replies: 10
    • Views: 676
    Jul 29 2021, 02:59 AM Go to last post
  4. All of my old characters are gone

    Started by komakinoXX, Mar 31 2021 12:22 AM
    • Replies: 10
    • Views: 1,685
    Jul 25 2021, 09:09 PM Go to last post
  5. Accidental Wrong Purchase in store

    Started by DiggDogg, Jul 23 2021 07:56 PM
    • Replies: 0
    • Views: 149
    Jul 23 2021, 07:56 PM Go to last post
  6. Wrong currency

    Started by Lotsofhope, Jul 23 2021 01:10 AM
    • Replies: 0
    • Views: 91
    Jul 23 2021, 01:10 AM Go to last post
  7. Forum posting permissions?

    Started by Trurlius, May 01 2020 09:25 AM
    • Replies: 4
    • Views: 374
    Jul 22 2021, 03:12 AM Go to last post
    • Replies: 68
    • Views: 10,758
    Jul 16 2021, 07:08 PM Go to last post
    • Replies: 5
    • Views: 357
    Jul 16 2021, 06:50 PM Go to last post
  8. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 01:04 PM
    • Replies: 4
    • Views: 307
    Jul 16 2021, 06:47 PM Go to last post
  9. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    7 Pages
    1 2 3 4 5 6 7
    • Replies: 156
    • Views: 43,375
    Jul 13 2021, 07:59 AM Go to last post
  10. VIP upgrade issue

    Started by ttp, Jul 11 2021 04:30 AM
    • Replies: 2
    • Views: 152
    Jul 11 2021, 07:23 AM Go to last post
  11. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    2 Pages
    1 2
    • Replies: 41
    • Views: 7,459
    Jul 07 2021, 04:08 PM Go to last post
  12. Game randomly freezes when I change instances/zones

    Started by luizeba, Jul 05 2021 08:55 AM
    • Replies: 0
    • Views: 158
    Jul 05 2021, 08:55 AM Go to last post
  13. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 01:31 PM
    • Replies: 11
    • Views: 2,361
    Jul 04 2021, 12:08 PM Go to last post
  14. Quad pack, is a warsteed cosmetic included?

    Started by SailorIda, Jun 29 2021 03:04 PM
    • Replies: 3
    • Views: 196
    Jun 29 2021, 04:15 PM Go to last post
  15. It's time to SSG add 2FA to lotro

    Started by JiiPee, Jun 22 2021 08:44 PM
    • Replies: 8
    • Views: 490
    Jun 29 2021, 01:53 AM Go to last post
  16. [Banned] No answer in two whole weeks

    Started by pouzzler, Jun 28 2021 03:10 PM
    • Replies: 1
    • Views: 248
    Jun 28 2021, 04:25 PM Go to last post
  17. My friend cannot recover the account password.

    Started by pulisovesti, Jun 11 2021 02:28 PM
    • Replies: 6
    • Views: 413
    Jun 23 2021, 11:24 AM Go to last post
  18. unable to purchase Expansion Trove

    Started by Black_Wolf_90, Jun 23 2021 01:57 AM
    • Replies: 0
    • Views: 176
    Jun 23 2021, 01:57 AM Go to last post
  19. Lifer wants to give gift to son

    Started by Docwatson, Jun 22 2021 09:17 AM
    • Replies: 1
    • Views: 205
    Jun 22 2021, 09:41 AM Go to last post
  20. Account recovery request

    Started by gojonoku, Jun 12 2021 05:07 AM
    • Replies: 6
    • Views: 450
    Jun 22 2021, 05:47 AM Go to last post
  21. VIP Billing Question

    Started by SavinDwarf, Jun 17 2021 09:43 AM
    • Replies: 1
    • Views: 163
    Jun 17 2021, 09:49 AM Go to last post
  22. Why Did you ban my alt account?

    Started by ZepherZaner, Jun 13 2021 11:39 PM
    • Replies: 1
    • Views: 336
    Jun 14 2021, 01:25 PM Go to last post
    • Replies: 4
    • Views: 1,970
    Jun 14 2021, 09:47 AM Go to last post
    • Replies: 4
    • Views: 231
    Jun 13 2021, 04:27 AM Go to last post
  23. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 2
    • Views: 534
    Jun 13 2021, 04:24 AM Go to last post
  24. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 05:37 AM
    • Replies: 9
    • Views: 1,189
    Jun 09 2021, 04:20 AM Go to last post
    • Replies: 0
    • Views: 268
    Jun 07 2021, 11:19 PM Go to last post
  25. Angry CANNOT BUY Minas Morgul from lotro market.

    Started by dangraham66, Mar 16 2021 07:10 AM
    • Replies: 18
    • Views: 1,893
    Jun 06 2021, 03:31 AM Go to last post
  26. Unable to Complete Purchase of Starter Bundle

    Started by Gibdomir, Jun 02 2021 04:05 AM
    • Replies: 0
    • Views: 130
    Jun 02 2021, 04:05 AM Go to last post
  27. How do I update my credit card info?

    Started by CloudCastle, Mar 09 2021 04:34 PM
    • Replies: 5
    • Views: 1,100
    May 29 2021, 07:59 PM Go to last post
  28. Transfer to US to Europe

    Started by Sulumor, May 28 2021 06:26 PM
    • Replies: 2
    • Views: 621
    May 28 2021, 06:50 PM Go to last post
  29. Unable to re-activate account

    Started by Mossgrove, May 27 2021 08:52 PM
    • Replies: 1
    • Views: 437
    May 27 2021, 09:55 PM Go to last post
    • Replies: 1
    • Views: 525
    May 19 2021, 11:41 PM Go to last post
  30. Can I use the same email for multiple accounts?

    Started by BigLotroFan, May 18 2021 04:44 PM
    • Replies: 3
    • Views: 470
    May 19 2021, 04:09 AM Go to last post
  31. Can't buy anything on the lottery market

    Started by Ruslan9898, May 15 2021 08:54 AM
    • Replies: 0
    • Views: 329
    May 15 2021, 08:54 AM Go to last post
  32. Most of my expansions are gone.

    Started by BossDJ, Mar 16 2021 11:07 PM
    • Replies: 2
    • Views: 939
    May 13 2021, 05:46 PM Go to last post
    • Replies: 12
    • Views: 3,818
    May 06 2021, 05:48 AM Go to last post
  33. Unable to upgrade to VIP, verification issue

    Started by Gruffyn, Apr 27 2021 03:40 AM
    • Replies: 4
    • Views: 635
    Apr 28 2021, 01:55 AM Go to last post

 
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