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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,001
    • Posts: 21,616
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 1,579
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 2,606
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 8,472
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 15,307
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 17,464
    Apr 26 2015, 11:50 PM Go to last post
  1. Change Billing Information

    Started by wilkinsp21, Jan 27 2022 05:45 PM
    • Replies: 2
    • Views: 179
    Jan 27 2022, 08:19 PM Go to last post
  2. Ticket responses? Hello?

    Started by Radiant09, Jan 27 2022 02:50 PM
    • Replies: 1
    • Views: 146
    Jan 27 2022, 04:30 PM Go to last post
  3. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    8 Pages
    1 2 3 4 5 6 7 ... 8
    • Replies: 193
    • Views: 54,385
    Jan 27 2022, 02:47 PM Go to last post
  4. Question Can't log in

    Started by Nengeleth, Apr 27 2020 06:02 PM
    5 Pages
    1 2 3 4 5
    • Replies: 118
    • Views: 15,765
    Jan 26 2022, 11:05 PM Go to last post
  5. How do i gift a Fate of Gundabad subscription?

    Started by DwarfMover, Jan 20 2022 07:20 AM
    • Replies: 3
    • Views: 206
    Jan 21 2022, 08:22 PM Go to last post
  6. Unhappy Subscription Problem

    Started by Billboh, Dec 03 2021 10:31 PM
    • Replies: 3
    • Views: 489
    Jan 20 2022, 04:17 PM Go to last post
  7. Iis there no way to find your Game Product Keys?

    Started by Salarian, Jan 20 2022 04:05 PM
    • Replies: 0
    • Views: 98
    Jan 20 2022, 04:05 PM Go to last post
  8. Account Issue that is not being resolved

    Started by Creston, Nov 18 2021 05:03 PM
    • Replies: 24
    • Views: 1,657
    Jan 19 2022, 01:46 PM Go to last post
    • Replies: 8
    • Views: 669
    Jan 17 2022, 09:22 PM Go to last post
  9. Unjust suspension

    Started by LotroEnjoyer, Jan 06 2022 08:38 PM
    • Replies: 5
    • Views: 485
    Jan 16 2022, 11:47 AM Go to last post
    • Replies: 20
    • Views: 13,685
    Jan 10 2022, 09:43 PM Go to last post
  10. Forum posting permissions?

    Started by Trurlius, May 01 2020 10:25 AM
    • Replies: 9
    • Views: 1,212
    Jan 09 2022, 06:10 PM Go to last post
  11. Unable to register new account

    Started by Tharhad, Jan 08 2022 11:46 AM
    • Replies: 1
    • Views: 189
    Jan 08 2022, 11:50 AM Go to last post
  12. How long does it take to get an Email?

    Started by Oelle, Jan 08 2022 08:57 AM
    • Replies: 23
    • Views: 788
    Jan 08 2022, 11:18 AM Go to last post
  13. Has my account been hijacked?

    Started by Nothrandir, Jan 08 2022 10:11 AM
    • Replies: 12
    • Views: 459
    Jan 08 2022, 11:04 AM Go to last post
  14. Newly purchased expansions not showing on account

    Started by Thagrune, Dec 26 2021 09:34 AM
    • Replies: 4
    • Views: 936
    Jan 06 2022, 01:01 PM Go to last post
  15. Lost premium status of account

    Started by DanielDushan, Jan 06 2022 01:53 AM
    • Replies: 3
    • Views: 246
    Jan 06 2022, 03:24 AM Go to last post
    • Replies: 7
    • Views: 508
    Jan 02 2022, 05:46 PM Go to last post
  16. Is Character Undelete Service for VIP outdated?

    Started by xDementedx, Dec 31 2021 03:02 PM
    • Replies: 2
    • Views: 280
    Jan 02 2022, 02:02 PM Go to last post
  17. It's time to SSG add 2FA to lotro

    Started by JiiPee, Jun 22 2021 09:44 PM
    • Replies: 9
    • Views: 1,167
    Dec 31 2021, 04:33 PM Go to last post
    • Replies: 2
    • Views: 562
    Dec 28 2021, 03:13 PM Go to last post
  18. Xsolla is C.R.A.P.

    Started by Nekroman1, Oct 03 2021 11:40 AM
    • Replies: 7
    • Views: 1,069
    Dec 27 2021, 02:28 AM Go to last post
  19. Cannot Remember Account Info

    Started by NucEng, Nov 22 2021 03:28 PM
    • Replies: 3
    • Views: 842
    Dec 26 2021, 04:28 PM Go to last post
  20. Fateful thunder aura NOT working

    Started by sting-sethkan, Dec 26 2021 12:40 AM
    • Replies: 0
    • Views: 201
    Dec 26 2021, 12:40 AM Go to last post
    • Replies: 5
    • Views: 581
    Dec 26 2021, 12:22 AM Go to last post
  21. Need To Change Email

    Started by BlastieBlastie, Dec 15 2021 10:30 PM
    • Replies: 7
    • Views: 589
    Dec 22 2021, 01:27 PM Go to last post
  22. Purchase cannot be completed

    Started by Mahri_Ridaen, Oct 08 2021 06:21 AM
    3 Pages
    1 2 3
    • Replies: 61
    • Views: 4,597
    Dec 22 2021, 10:52 AM Go to last post
    • Replies: 1
    • Views: 598
    Dec 22 2021, 05:29 AM Go to last post
  23. Connection rejected by Zendesk

    Started by Laurelinarien, Dec 21 2021 10:32 AM
    • Replies: 0
    • Views: 201
    Dec 21 2021, 10:32 AM Go to last post
  24. Posting Permission Please

    Started by Iasin, Dec 20 2021 11:07 AM
    • Replies: 0
    • Views: 162
    Dec 20 2021, 11:07 AM Go to last post
  25. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 06:37 AM
    • Replies: 20
    • Views: 3,217
    Dec 19 2021, 09:38 AM Go to last post
  26. Dear GM lord:Could you please freeze my VIP time?

    Started by grimpp, Dec 18 2021 07:02 AM
    • Replies: 0
    • Views: 232
    Dec 18 2021, 07:02 AM Go to last post
    • Replies: 1
    • Views: 479
    Dec 09 2021, 12:20 PM Go to last post
  27. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 02:31 PM
    • Replies: 12
    • Views: 2,895
    Dec 06 2021, 03:30 PM Go to last post
  28. My account may be temporarily suspended

    Started by Eruestan, Dec 06 2021 09:11 AM
    • Replies: 0
    • Views: 276
    Dec 06 2021, 09:11 AM Go to last post
  29. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    3 Pages
    1 2 3
    • Replies: 57
    • Views: 10,800
    Dec 05 2021, 09:50 PM Go to last post
    • Replies: 72
    • Views: 13,589
    Dec 05 2021, 07:26 AM Go to last post
    • Replies: 1
    • Views: 420
    Dec 04 2021, 11:04 PM Go to last post
  30. No subscription found for lotro

    Started by Saniden, Apr 10 2021 10:35 AM
    • Replies: 13
    • Views: 3,320
    Dec 03 2021, 03:14 PM Go to last post
  31. Unhappy Expansions bought locked?

    Started by Luna_90, Dec 01 2021 04:25 AM
    • Replies: 0
    • Views: 494
    Dec 01 2021, 04:25 AM Go to last post

 
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