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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,991
    • Posts: 21,537
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 608
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,928
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 6,198
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 13,770
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 14,539
    Apr 26 2015, 11:50 PM Go to last post
  1. Question Can't log in

    Started by Nengeleth, Apr 27 2020 06:02 PM
    • Replies: 9
    • Views: 1,106
    Yesterday, 11:42 PM Go to last post
  2. Character Transfer appears failed

    Started by Seerjohn, Mar 03 2021 10:35 AM
    • Replies: 7
    • Views: 209
    Yesterday, 10:01 PM Go to last post
    • Replies: 9
    • Views: 2,772
    Yesterday, 05:12 PM Go to last post
  3. How do I go about getting a refund for WoTP?

    Started by Fatty, Mar 01 2021 01:19 PM
    • Replies: 19
    • Views: 867
    Mar 02 2021, 04:26 AM Go to last post
    • Replies: 4
    • Views: 232
    Feb 26 2021, 07:08 PM Go to last post
  4. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    2 Pages
    1 2
    • Replies: 37
    • Views: 5,607
    Feb 26 2021, 03:16 PM Go to last post
  5. Angry Can't buy latest expansion

    Started by Eichhof, Oct 24 2020 02:55 PM
    • Replies: 16
    • Views: 975
    Feb 26 2021, 11:38 AM Go to last post
    • Replies: 10
    • Views: 472
    Feb 26 2021, 05:52 AM Go to last post
  6. Can't buy the latest expansion with Paypal

    Started by Ksenija, Oct 21 2020 04:57 AM
    • Replies: 12
    • Views: 818
    Feb 26 2021, 03:42 AM Go to last post
    • Replies: 67
    • Views: 10,273
    Feb 24 2021, 05:08 PM Go to last post
  7. Marketplace LOTRO Expansion Trove

    Started by battalghazi77, Jan 27 2021 07:41 PM
    • Replies: 12
    • Views: 1,070
    Feb 24 2021, 04:50 PM Go to last post
    • Replies: 6
    • Views: 524
    Feb 24 2021, 12:03 PM Go to last post
  8. Account screwed up

    Started by OrcKiller60, Feb 22 2021 04:09 PM
    • Replies: 6
    • Views: 362
    Feb 23 2021, 07:27 PM Go to last post
  9. how can I cancel subscription

    Started by gaphe, May 27 2012 06:20 PM
    • Replies: 13
    • Views: 26,770
    Feb 23 2021, 03:03 PM Go to last post
    • Replies: 4
    • Views: 215
    Feb 20 2021, 10:33 PM Go to last post
    • Replies: 0
    • Views: 133
    Feb 17 2021, 09:20 AM Go to last post
    • Replies: 1
    • Views: 146
    Feb 17 2021, 05:50 AM Go to last post
  10. Exclamation Transfer Issues

    Started by crunchynut, Feb 05 2021 01:17 AM
    • Replies: 2
    • Views: 296
    Feb 11 2021, 08:10 AM Go to last post
  11. Transfers not working

    Started by Vreejack, Feb 04 2021 04:19 PM
    • Replies: 0
    • Views: 160
    Feb 04 2021, 04:19 PM Go to last post
  12. I'm not getting my purchase code from the LOTRO MARKET.

    Started by Vemoes, Nov 26 2020 09:08 AM
    2 Pages
    1 2
    • Replies: 31
    • Views: 1,584
    Feb 03 2021, 03:46 PM Go to last post
  13. Missing Characters

    Started by Pedra, Sep 25 2020 10:42 AM
    • Replies: 2
    • Views: 359
    Jan 29 2021, 02:53 AM Go to last post
  14. Recent Battle of Three Peaks Purchase

    Started by jx9nFWrrco, Jan 26 2021 07:03 PM
    • Replies: 0
    • Views: 142
    Jan 26 2021, 07:03 PM Go to last post
  15. Question Lotro and paypal

    Started by Uwenion, Jan 20 2021 09:58 AM
    • Replies: 0
    • Views: 184
    Jan 20 2021, 09:58 AM Go to last post
  16. Account Type

    Started by gdavidson79, Nov 03 2020 11:03 AM
    • Replies: 3
    • Views: 425
    Jan 17 2021, 03:34 PM Go to last post
  17. Unhappy Expansion purchase from the Market

    Started by Ramatar, Dec 29 2020 06:41 PM
    • Replies: 6
    • Views: 531
    Jan 16 2021, 10:10 PM Go to last post
    • Replies: 4
    • Views: 399
    Jan 07 2021, 12:07 AM Go to last post
    • Replies: 1
    • Views: 155
    Jan 05 2021, 03:12 AM Go to last post
  18. Bought Helms Deep to a Friend. How to offer?

    Started by Rucagorn, Dec 29 2020 05:58 AM
    • Replies: 2
    • Views: 238
    Dec 29 2020, 08:58 AM Go to last post
  19. Unhappy Account Changed from VIP to Premium

    Started by Red_Cardinal, Dec 25 2020 07:30 AM
    • Replies: 2
    • Views: 274
    Dec 27 2020, 08:50 AM Go to last post
  20. Double Holiday Bonus Points - didn't work

    Started by Xavier_LotR, Dec 30 2010 06:29 PM
    • Replies: 8
    • Views: 1,091
    Dec 25 2020, 10:51 AM Go to last post
  21. Failed transfer.

    Started by Whoeverr, Dec 19 2020 10:12 PM
    • Replies: 2
    • Views: 241
    Dec 21 2020, 08:44 AM Go to last post
    • Replies: 0
    • Views: 150
    Dec 19 2020, 11:04 AM Go to last post
  22. VIP expired issue

    Started by Darkblueocean, Dec 18 2020 11:05 PM
    • Replies: 0
    • Views: 142
    Dec 18 2020, 11:05 PM Go to last post
  23. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    4 Pages
    1 2 3 4
    • Replies: 75
    • Views: 80,553
    Dec 15 2020, 08:51 AM Go to last post
  24. No purchase confirmation email.

    Started by jx9nFWrrco, Dec 06 2020 06:14 PM
    • Replies: 0
    • Views: 134
    Dec 06 2020, 06:14 PM Go to last post
  25. Purchased minas morgul an hour or so ago

    Started by Zoraine, Dec 05 2020 06:15 PM
    • Replies: 0
    • Views: 186
    Dec 05 2020, 06:15 PM Go to last post
    • Replies: 3
    • Views: 205
    Dec 05 2020, 04:39 PM Go to last post
  26. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 126
    • Views: 38,588
    Dec 04 2020, 03:49 PM Go to last post
  27. Character transfer housing items not in escrow

    Started by Lisa_M, Oct 18 2020 08:05 PM
    • Replies: 3
    • Views: 281
    Dec 04 2020, 06:38 AM Go to last post

 
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