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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,974
    • Posts: 21,446
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 835
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 2,873
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 11,405
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 10,725
    Apr 26 2015, 10:50 PM Go to last post
  1. Problem with launching?

    Started by Calyste, Yesterday 09:12 AM
    • Replies: 8
    • Views: 142
    Yesterday, 11:22 AM Go to last post
  2. Unlock Code for Mordor will not Work

    Started by Brewnar, Aug 17 2019 11:19 PM
    • Replies: 3
    • Views: 105
    Aug 17 2019, 11:43 PM Go to last post
    • Replies: 9
    • Views: 235
    Aug 17 2019, 02:11 PM Go to last post
  3. Expansion codes not making account Premium?

    Started by azrael427, Aug 17 2019 09:46 AM
    • Replies: 2
    • Views: 75
    Aug 17 2019, 11:25 AM Go to last post
  4. Help please

    Started by Taiserafina, Aug 16 2019 02:29 PM
    • Replies: 1
    • Views: 104
    Aug 16 2019, 03:29 PM Go to last post
    • Replies: 0
    • Views: 57
    Aug 16 2019, 09:46 AM Go to last post
  5. @Cordovan Feedback about lotro support in/out of the game

    Started by Grimstborith, Jul 30 2019 03:05 PM
    2 Pages
    1 2
    • Replies: 27
    • Views: 2,448
    Aug 13 2019, 01:51 PM Go to last post
  6. @Cordovan Helpless for a life ban

    Started by YulbrøstHumänz, Aug 01 2019 11:21 AM
    • Replies: 4
    • Views: 760
    Aug 12 2019, 04:17 PM Go to last post
  7. Lackluster support for compromised account

    Started by Urthas, Aug 09 2019 09:23 AM
    • Replies: 11
    • Views: 325
    Aug 10 2019, 07:19 PM Go to last post
  8. Angry SSG doesnt believe my account was hacked!!

    Started by Talorwen, Jul 03 2019 09:00 PM
    • Replies: 22
    • Views: 1,720
    Aug 09 2019, 09:26 AM Go to last post
  9. How to put game on new pc

    Started by Felamid, Aug 07 2019 05:52 PM
    • Replies: 1
    • Views: 95
    Aug 07 2019, 06:51 PM Go to last post
  10. Cool Two factor security login

    Started by SgtDeathrax, Jul 18 2019 06:32 AM
    • Replies: 1
    • Views: 485
    Aug 03 2019, 12:29 PM Go to last post
  11. Response to tickets Character retrieval

    Started by Calyste, Jun 27 2019 06:40 PM
    • Replies: 6
    • Views: 578
    Jul 14 2019, 05:34 PM Go to last post
  12. Duplicate purchase - requesting refund

    Started by daniel_akaien, Jul 10 2019 03:55 AM
    • Replies: 2
    • Views: 251
    Jul 11 2019, 03:50 PM Go to last post
  13. Exclamation Pending cancellation... (LIFETIME VIP account

    Started by Shazzbot, Jul 09 2019 09:30 AM
    • Replies: 2
    • Views: 319
    Jul 09 2019, 10:30 AM Go to last post
    • Replies: 2
    • Views: 294
    Jul 08 2019, 09:17 AM Go to last post
  14. How to View Forum Post Reports

    Started by Lady_Lethargy, Jul 06 2019 10:29 AM
    • Replies: 2
    • Views: 272
    Jul 06 2019, 05:24 PM Go to last post
  15. Chars do not load

    Started by Dubuh, Jul 06 2019 10:57 AM
    • Replies: 0
    • Views: 159
    Jul 06 2019, 10:57 AM Go to last post
  16. Accidentaly bought something from the Store

    Started by Flempz, Jul 01 2019 01:19 PM
    • Replies: 0
    • Views: 208
    Jul 01 2019, 01:19 PM Go to last post
  17. Auto charge

    Started by Vargax, Jun 28 2019 11:12 AM
    • Replies: 1
    • Views: 243
    Jun 28 2019, 11:59 AM Go to last post
  18. Too many LotRO points

    Started by Cambruyn, Jun 26 2019 03:17 PM
    • Replies: 4
    • Views: 389
    Jun 27 2019, 03:09 AM Go to last post
  19. shield of the hammerhand item broken?

    Started by ShadowintheEast, Jun 19 2019 08:07 AM
    • Replies: 2
    • Views: 366
    Jun 26 2019, 03:39 PM Go to last post
  20. Angry Problem with login

    Started by Windhorse73, Jun 12 2019 07:28 AM
    • Replies: 2
    • Views: 347
    Jun 26 2019, 03:12 PM Go to last post
  21. We encountered an error during your transfer

    Started by podgie_bear, Jun 25 2019 07:20 PM
    • Replies: 0
    • Views: 189
    Jun 25 2019, 07:20 PM Go to last post
  22. Thumbs up Password and Adress

    Started by geremil, Jun 20 2019 05:20 AM
    • Replies: 0
    • Views: 303
    Jun 20 2019, 05:20 AM Go to last post
    • Replies: 1
    • Views: 281
    Jun 14 2019, 11:57 PM Go to last post
  23. My account was hacked

    Started by Tvaran, Jun 13 2019 10:40 PM
    • Replies: 0
    • Views: 300
    Jun 13 2019, 10:40 PM Go to last post
    • Replies: 4
    • Views: 461
    Jun 13 2019, 05:12 PM Go to last post
  24. Launcher stuck in endless loop

    Started by Crowlady, Jun 06 2019 07:15 AM
    • Replies: 1
    • Views: 281
    Jun 06 2019, 09:52 AM Go to last post
  25. Account "Pending Cancellation"

    Started by Coledar, Jun 05 2019 01:38 PM
    • Replies: 2
    • Views: 277
    Jun 05 2019, 05:25 PM Go to last post
  26. Post VIP LP Points

    Started by Wyorin, Jun 05 2019 01:44 PM
    • Replies: 0
    • Views: 239
    Jun 05 2019, 01:44 PM Go to last post
  27. Returned player after 7 years...

    Started by L.E.G., May 31 2019 12:25 PM
    • Replies: 2
    • Views: 310
    May 31 2019, 02:06 PM Go to last post
  28. Bree-land housing

    Started by Tifnir, May 26 2019 12:47 PM
    • Replies: 1
    • Views: 294
    May 26 2019, 12:49 PM Go to last post
  29. Permission to Publish a Screenshot

    Started by Rumilisoun, May 23 2019 11:04 AM
    • Replies: 4
    • Views: 447
    May 23 2019, 10:52 PM Go to last post
  30. Pre Paid Credit Card Not Working

    Started by Morihan, May 21 2019 12:35 AM
    • Replies: 1
    • Views: 373
    May 21 2019, 03:06 AM Go to last post
  31. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 19
    • Views: 3,291
    May 08 2019, 11:25 AM Go to last post
    • Replies: 2
    • Views: 369
    May 08 2019, 09:15 AM Go to last post
  32. Angry Account pending cancellation for VIP account

    Started by smip2009, May 07 2019 10:15 AM
    • Replies: 1
    • Views: 337
    May 07 2019, 11:32 AM Go to last post
  33. Deed Log (Not Updating)

    Started by Robia, Apr 23 2019 04:49 PM
    • Replies: 0
    • Views: 295
    Apr 23 2019, 04:49 PM Go to last post

 
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