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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,975
    • Posts: 21,453
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2019 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,569
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 4,147
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 12,397
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 12,086
    Apr 26 2015, 11:50 PM Go to last post
  1. Cannot find old characters from Vilya

    Started by Zyriel, Feb 20 2020 07:57 PM
    • Replies: 7
    • Views: 183
    Feb 23 2020, 09:19 AM Go to last post
  2. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    • Replies: 9
    • Views: 635
    Feb 20 2020, 04:11 PM Go to last post
  3. Can't Login (No Answer from support)

    Started by Sapphir, Feb 18 2020 06:36 PM
    • Replies: 0
    • Views: 93
    Feb 18 2020, 06:36 PM Go to last post
  4. Angry Lost Characters

    Started by VincentVegahun, Oct 26 2019 04:30 AM
    • Replies: 6
    • Views: 538
    Feb 17 2020, 06:26 PM Go to last post
  5. How to post new thread?

    Started by Drussx, Jan 28 2014 06:02 AM
    • Replies: 10
    • Views: 14,666
    Feb 15 2020, 06:42 PM Go to last post
  6. Old server transfers currently unavailable

    Started by Hydo5, Feb 14 2020 06:13 AM
    • Replies: 0
    • Views: 91
    Feb 14 2020, 06:13 AM Go to last post
  7. Exclamation No Acct Found on launcher

    Started by Nengeleth, Feb 12 2020 06:15 PM
    • Replies: 2
    • Views: 128
    Feb 12 2020, 06:28 PM Go to last post
  8. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 04:45 PM
    • Replies: 16
    • Views: 926
    Feb 12 2020, 06:20 PM Go to last post
  9. Can't log on my RK

    Started by mhg_957, Feb 03 2020 09:46 PM
    • Replies: 1
    • Views: 96
    Feb 04 2020, 06:23 PM Go to last post
  10. Monthly 500 LP

    Started by mykidstjz, Feb 04 2020 07:30 AM
    • Replies: 0
    • Views: 75
    Feb 04 2020, 07:30 AM Go to last post
    • Replies: 0
    • Views: 85
    Jan 30 2020, 04:47 PM Go to last post
  11. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 02:31 PM
    • Replies: 3
    • Views: 1,168
    Jan 28 2020, 03:02 PM Go to last post
  12. Expired certificate on signup page redirect

    Started by Pony-o, Jan 27 2020 03:03 PM
    • Replies: 0
    • Views: 83
    Jan 27 2020, 03:03 PM Go to last post
  13. Should I be concerned - no characters on login page

    Started by secpar, Jan 26 2020 03:57 PM
    • Replies: 4
    • Views: 178
    Jan 27 2020, 11:22 AM Go to last post
    • Replies: 48
    • Views: 4,493
    Jan 25 2020, 12:44 PM Go to last post
    • Replies: 3
    • Views: 247
    Jan 22 2020, 03:45 PM Go to last post
  14. @Cordovan Feedback about lotro support in/out of the game

    Started by Grimstborith, Jul 30 2019 04:05 PM
    2 Pages
    1 2
    • Replies: 33
    • Views: 6,712
    Jan 20 2020, 09:22 AM Go to last post
  15. Post Turbine account page appears to be not working

    Started by Shadalarion, Jan 16 2020 11:11 PM
    • Replies: 2
    • Views: 165
    Jan 18 2020, 05:50 PM Go to last post
    • Replies: 0
    • Views: 78
    Jan 17 2020, 09:29 PM Go to last post
  16. Account / password error-unable to log in! HELP!

    Started by Dok1984, Jan 16 2020 09:01 AM
    • Replies: 4
    • Views: 203
    Jan 16 2020, 03:47 PM Go to last post
  17. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 02:51 PM
    • Replies: 1
    • Views: 250
    Jan 16 2020, 08:36 AM Go to last post
  18. Red face 2011 Player

    Started by XxgermanyxX, Dec 18 2019 10:23 PM
    • Replies: 3
    • Views: 394
    Jan 12 2020, 09:44 AM Go to last post
  19. Account compromised - Ticket gone stale..?

    Started by Vuguroth, Jan 10 2020 05:37 AM
    • Replies: 1
    • Views: 162
    Jan 10 2020, 12:27 PM Go to last post
  20. LOTRO Client not loggin in anymore

    Started by TamX, Jan 06 2020 02:18 PM
    • Replies: 1
    • Views: 194
    Jan 09 2020, 11:29 AM Go to last post
    • Replies: 8
    • Views: 516
    Jan 08 2020, 07:41 AM Go to last post
    • Replies: 2
    • Views: 187
    Jan 07 2020, 08:55 AM Go to last post
  21. Store purchases not delived

    Started by mjk47, Jan 04 2020 07:58 AM
    • Replies: 13
    • Views: 437
    Jan 06 2020, 02:18 AM Go to last post
  22. 9+ hours and no Minas Morgul Product Key

    Started by Aerras, Dec 23 2019 08:15 PM
    • Replies: 8
    • Views: 399
    Jan 04 2020, 10:16 AM Go to last post
  23. Characters/Game Inaccessable

    Started by SunJian, Dec 24 2019 01:06 PM
    • Replies: 2
    • Views: 274
    Jan 01 2020, 06:54 PM Go to last post
  24. Entering new credit card details

    Started by Atrixzia, Dec 30 2019 11:22 AM
    • Replies: 2
    • Views: 225
    Dec 31 2019, 01:07 AM Go to last post
    • Replies: 3
    • Views: 314
    Dec 29 2019, 09:47 PM Go to last post
  25. What happen to Customer Service?

    Started by Gorthujr, Dec 27 2019 12:55 AM
    • Replies: 4
    • Views: 277
    Dec 27 2019, 04:10 PM Go to last post
  26. Best support in the world

    Started by Promotions-and-ban, Dec 26 2019 01:58 PM
    • Replies: 2
    • Views: 233
    Dec 26 2019, 07:56 PM Go to last post
  27. That order number does not exist

    Started by Tech6425, Dec 22 2019 10:53 AM
    • Replies: 6
    • Views: 310
    Dec 23 2019, 07:51 PM Go to last post
  28. Is there are existing customer support?

    Started by IndiJ, Dec 22 2019 08:35 AM
    • Replies: 0
    • Views: 166
    Dec 22 2019, 08:35 AM Go to last post
  29. Launcher problems/account login issues

    Started by jonasty, Nov 17 2019 12:40 PM
    • Replies: 5
    • Views: 513
    Dec 17 2019, 10:24 PM Go to last post
    • Replies: 0
    • Views: 174
    Dec 08 2019, 01:32 PM Go to last post
  30. Unhappy Lots went missing today

    Started by markc, Dec 07 2019 03:17 PM
    • Replies: 1
    • Views: 369
    Dec 07 2019, 04:09 PM Go to last post
    • Replies: 1
    • Views: 380
    Dec 07 2019, 09:23 AM Go to last post
  31. Transfers from closed servers needed

    Started by jwall37, Dec 03 2019 04:43 PM
    • Replies: 8
    • Views: 583
    Dec 05 2019, 04:09 PM Go to last post

 
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