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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 5,000
    • Posts: 21,602
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 1,343
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 2,486
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 8,032
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 14,987
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 16,701
    Apr 26 2015, 11:50 PM Go to last post
  1. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    3 Pages
    1 2 3
    • Replies: 51
    • Views: 9,136
    Today, 12:13 AM Go to last post
  2. Unhappy Expansions bought locked?

    Started by Luna_90, Yesterday 04:25 AM
    • Replies: 0
    • Views: 141
    Yesterday, 04:25 AM Go to last post
  3. No subscription found for lotro

    Started by Saniden, Apr 10 2021 10:35 AM
    • Replies: 12
    • Views: 1,921
    Nov 30 2021, 07:30 PM Go to last post
  4. Valar Level Boost

    Started by wolfsrose, Nov 30 2021 02:26 PM
    • Replies: 0
    • Views: 122
    Nov 30 2021, 02:26 PM Go to last post
  5. New mail problem

    Started by BayanWarden, Nov 29 2021 01:17 PM
    • Replies: 1
    • Views: 134
    Nov 29 2021, 01:24 PM Go to last post
  6. Account Issue that is not being resolved

    Started by Creston, Nov 18 2021 05:03 PM
    • Replies: 15
    • Views: 659
    Nov 28 2021, 08:28 AM Go to last post
  7. Xsolla is C.R.A.P.

    Started by Nekroman1, Oct 03 2021 11:40 AM
    • Replies: 3
    • Views: 399
    Nov 28 2021, 06:31 AM Go to last post
  8. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    8 Pages
    1 2 3 4 5 6 7 ... 8
    • Replies: 183
    • Views: 48,152
    Nov 27 2021, 09:04 PM Go to last post
  9. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 06:37 AM
    • Replies: 16
    • Views: 2,514
    Nov 27 2021, 05:05 AM Go to last post
  10. Purchase cannot be completed

    Started by Mahri_Ridaen, Oct 08 2021 06:21 AM
    3 Pages
    1 2 3
    • Replies: 54
    • Views: 2,787
    Nov 27 2021, 04:16 AM Go to last post
  11. Cannot Remember Account Info

    Started by NucEng, Nov 22 2021 03:28 PM
    • Replies: 1
    • Views: 235
    Nov 25 2021, 01:13 PM Go to last post
  12. Cant buy Minas Morgul expansion

    Started by Vazzo, Nov 25 2021 06:19 AM
    • Replies: 0
    • Views: 110
    Nov 25 2021, 06:19 AM Go to last post
  13. Black Friday makes me sad

    Started by Maur, Nov 25 2021 01:21 AM
    • Replies: 0
    • Views: 189
    Nov 25 2021, 01:21 AM Go to last post
    • Replies: 22
    • Views: 860
    Nov 23 2021, 12:52 PM Go to last post
  14. Status: inaccesible

    Started by Shadbox-XxX, Nov 14 2021 06:11 PM
    • Replies: 6
    • Views: 302
    Nov 23 2021, 09:52 AM Go to last post
  15. Question Creating a Cinematic in 3D

    Started by Fizzle, Jul 25 2014 09:18 PM
    • Replies: 1
    • Views: 448
    Nov 21 2021, 12:08 AM Go to last post
  16. Question Expansion purchase form EU

    Started by Atarandir, Nov 20 2021 10:19 AM
    • Replies: 0
    • Views: 118
    Nov 20 2021, 10:19 AM Go to last post
    • Replies: 71
    • Views: 11,942
    Nov 19 2021, 12:25 PM Go to last post
  17. Client won't authenticate

    Started by xcopydave, Nov 18 2021 10:16 AM
    • Replies: 3
    • Views: 196
    Nov 18 2021, 10:23 AM Go to last post
    • Replies: 6
    • Views: 493
    Nov 16 2021, 07:53 AM Go to last post
  18. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    4 Pages
    1 2 3 4
    • Replies: 79
    • Views: 93,103
    Nov 15 2021, 01:28 PM Go to last post
    • Replies: 12
    • Views: 634
    Nov 14 2021, 11:31 AM Go to last post
  19. Redeem code for multiple F2P accounts

    Started by Daskapital, Oct 31 2021 06:02 PM
    • Replies: 2
    • Views: 287
    Nov 12 2021, 03:27 PM Go to last post
  20. Support still alive?

    Started by Itoo, Nov 04 2021 02:15 PM
    • Replies: 6
    • Views: 387
    Nov 10 2021, 05:04 PM Go to last post
  21. Account finally restored!

    Started by Answermyticketplease, Jul 17 2021 12:38 AM
    • Replies: 22
    • Views: 1,840
    Nov 10 2021, 05:02 PM Go to last post
  22. Better Business Bureau

    Started by MourneBlade, Nov 05 2021 12:28 PM
    • Replies: 0
    • Views: 147
    Nov 05 2021, 12:28 PM Go to last post
  23. Exclamation About Pre Purchase and payments.

    Started by Faridane, Oct 28 2021 11:09 PM
    • Replies: 1
    • Views: 209
    Oct 29 2021, 07:51 AM Go to last post
  24. manage subscription trouble

    Started by onor, Oct 28 2021 09:54 AM
    • Replies: 2
    • Views: 157
    Oct 28 2021, 10:10 AM Go to last post
  25. Struggling to find my Lotro account username

    Started by bhavv, Oct 27 2021 10:56 AM
    • Replies: 0
    • Views: 246
    Oct 27 2021, 10:56 AM Go to last post
  26. LOTRO Point Refund Possible Here?

    Started by mdh2010, Oct 20 2021 04:33 PM
    • Replies: 2
    • Views: 276
    Oct 21 2021, 02:09 AM Go to last post
  27. Can't add new payment details

    Started by squirle, Oct 20 2021 03:50 PM
    • Replies: 0
    • Views: 157
    Oct 20 2021, 03:50 PM Go to last post
  28. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 02:04 PM
    • Replies: 6
    • Views: 626
    Oct 20 2021, 02:51 AM Go to last post
  29. My lvl120 valar is missing

    Started by Vellrad, Oct 18 2021 05:11 PM
    • Replies: 0
    • Views: 118
    Oct 18 2021, 05:11 PM Go to last post
  30. Who is in charge of this game now?

    Started by Ariwen55, Oct 18 2021 01:03 PM
    • Replies: 2
    • Views: 264
    Oct 18 2021, 01:30 PM Go to last post
  31. Ignore

    Started by Ciowyn_EU, Oct 15 2021 05:01 PM
    • Replies: 0
    • Views: 96
    Oct 15 2021, 05:01 PM Go to last post
  32. Question Can't log in

    Started by Nengeleth, Apr 27 2020 06:02 PM
    3 Pages
    1 2 3
    • Replies: 73
    • Views: 9,459
    Oct 09 2021, 12:42 PM Go to last post
  33. Feedback to external shop

    Started by Nekroman1, Oct 09 2021 04:38 AM
    • Replies: 0
    • Views: 168
    Oct 09 2021, 04:38 AM Go to last post
  34. New Starter pack

    Started by teitei, Oct 09 2021 01:04 AM
    • Replies: 1
    • Views: 208
    Oct 09 2021, 01:59 AM Go to last post
    • Replies: 11
    • Views: 817
    Oct 07 2021, 10:03 PM Go to last post
  35. Response to in-game ticket

    Started by Bookworm35, Aug 26 2021 09:42 AM
    • Replies: 1
    • Views: 335
    Oct 07 2021, 10:01 PM Go to last post

 
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