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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,960
    • Posts: 21,375
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Temporary In-game Support Hours Change

    Started by CS_Alkaid, May 03 2018 05:53 PM
    • Replies: 0
    • Views: 290
    May 03 2018, 05:53 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 215
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 9,535
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 7,441
    Apr 26 2015, 10:50 PM Go to last post
  1. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    4 Pages
    1 2 3 4
    • Replies: 99
    • Views: 18,335
    May 21 2018, 04:51 AM Go to last post
  2. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 6
    • Views: 282
    May 20 2018, 10:44 AM Go to last post
  3. Cancelled vip sub, can't access email to confirm.

    Started by Arch031, May 17 2018 12:38 PM
    • Replies: 0
    • Views: 104
    May 17 2018, 12:38 PM Go to last post
  4. LotRO Store still not working.

    Started by rivenweye, Jun 09 2017 05:22 AM
    • Replies: 5
    • Views: 834
    May 16 2018, 01:46 PM Go to last post
  5. Cleaning up old connections.... STILL

    Started by Daemonikal, May 14 2018 10:21 AM
    • Replies: 10
    • Views: 291
    May 15 2018, 08:51 AM Go to last post
  6. Returning player questions

    Started by hattrik21, May 11 2018 11:37 AM
    • Replies: 0
    • Views: 105
    May 11 2018, 11:37 AM Go to last post
    • Replies: 3
    • Views: 567
    May 10 2018, 04:24 PM Go to last post
  7. DDO and LOTRO account combination?

    Started by punkjay, Apr 23 2018 03:29 AM
    • Replies: 1
    • Views: 445
    May 07 2018, 05:48 PM Go to last post
  8. a problem with the bonus code

    Started by manutzio, May 02 2018 07:25 AM
    • Replies: 0
    • Views: 241
    May 02 2018, 07:25 AM Go to last post
  9. Expansions through Store

    Started by dianescraps, Apr 22 2018 10:48 AM
    • Replies: 6
    • Views: 285
    Apr 22 2018, 05:58 PM Go to last post
  10. Amazon payments failure

    Started by ParcivalB, Apr 20 2018 12:23 PM
    • Replies: 4
    • Views: 305
    Apr 21 2018, 04:48 PM Go to last post
  11. Warden Class Unlock

    Started by camelgreen1, Apr 18 2018 09:04 AM
    • Replies: 2
    • Views: 273
    Apr 18 2018, 11:55 AM Go to last post
  12. Game download for Chromebook

    Started by oxybear, Apr 11 2018 02:26 PM
    • Replies: 3
    • Views: 482
    Apr 16 2018, 12:15 PM Go to last post
  13. crash of the client when changing the chars

    Started by Estelrandir, Apr 12 2018 02:43 AM
    • Replies: 0
    • Views: 255
    Apr 12 2018, 02:43 AM Go to last post
  14. Help

    Started by tilvalina, Jan 21 2018 07:59 PM
    • Replies: 4
    • Views: 616
    Apr 06 2018, 02:08 PM Go to last post
  15. Vip want to buy quest packs

    Started by Haldurien, Mar 30 2018 08:04 PM
    • Replies: 2
    • Views: 280
    Apr 02 2018, 07:53 PM Go to last post
  16. Angry VIP didn't autorenew

    Started by Devonie, Mar 29 2018 04:56 AM
    • Replies: 1
    • Views: 333
    Apr 02 2018, 06:37 PM Go to last post
  17. Angry My Account was hacked and they STOLE $199.00

    Started by jnccdub, Mar 30 2018 03:15 PM
    • Replies: 3
    • Views: 446
    Mar 31 2018, 05:46 AM Go to last post
  18. Languages' screen download

    Started by Maarien, Mar 20 2018 11:34 AM
    • Replies: 2
    • Views: 339
    Mar 21 2018, 02:26 PM Go to last post
  19. Mordor Ult pack

    Started by Blazing_Clouds, Mar 16 2018 08:24 PM
    • Replies: 0
    • Views: 234
    Mar 16 2018, 08:24 PM Go to last post
  20. Mordor Expansion

    Started by Elwin3, Mar 09 2018 10:44 AM
    • Replies: 5
    • Views: 611
    Mar 11 2018, 04:42 PM Go to last post
  21. Question Tome of Vitality Bungle - can't see to use

    Started by Scimajor, Sep 12 2011 07:18 PM
    • Replies: 1
    • Views: 443
    Mar 11 2018, 01:46 PM Go to last post
  22. Unhappy My turbine account

    Started by Elwin3, Mar 09 2018 11:31 PM
    • Replies: 1
    • Views: 416
    Mar 10 2018, 05:24 AM Go to last post
    • Replies: 1
    • Views: 412
    Mar 08 2018, 08:04 AM Go to last post
  23. "This Character's Data Has Been Damaged"

    Started by MykkDalys, Mar 04 2018 09:55 PM
    • Replies: 5
    • Views: 537
    Mar 07 2018, 12:33 AM Go to last post
  24. Password not working

    Started by LadySidhe, Mar 05 2018 05:35 PM
    • Replies: 5
    • Views: 397
    Mar 06 2018, 12:41 PM Go to last post
  25. imposible friend invite

    Started by firesky, Mar 01 2018 02:03 PM
    • Replies: 7
    • Views: 399
    Mar 02 2018, 01:37 PM Go to last post
  26. unwanted autorenew + charged TWICE for sub

    Started by valeronLV, Feb 26 2018 02:40 PM
    • Replies: 1
    • Views: 345
    Feb 26 2018, 09:07 PM Go to last post
  27. Question How do i delete an unused subscription?

    Started by H8MFG, Feb 19 2018 02:19 AM
    • Replies: 2
    • Views: 345
    Feb 26 2018, 01:29 AM Go to last post
  28. Got banned for flooding chat. Sorry!

    Started by MadAskalel, Feb 17 2018 02:37 AM
    • Replies: 1
    • Views: 586
    Feb 21 2018, 02:53 PM Go to last post
  29. Lost my lifetime subscription??

    Started by blays7x, May 08 2017 12:44 PM
    2 Pages
    1 2
    • Replies: 26
    • Views: 4,205
    Feb 21 2018, 02:32 PM Go to last post
    • Replies: 1
    • Views: 302
    Feb 21 2018, 04:01 AM Go to last post
  30. Erreur de transfert de mes personnages principaux.

    Started by Arrhias, Feb 19 2018 02:50 AM
    • Replies: 0
    • Views: 230
    Feb 19 2018, 02:50 AM Go to last post
  31. Looking for ALL my old characters

    Started by maximus85, May 02 2017 02:19 PM
    • Replies: 7
    • Views: 1,837
    Feb 07 2018, 02:48 AM Go to last post
  32. info for those using customer support.

    Started by breakboy, Jan 13 2018 01:00 PM
    • Replies: 2
    • Views: 456
    Jan 30 2018, 07:27 AM Go to last post
  33. CS_Alkaid

    Started by breakboy, Jan 30 2018 07:12 AM
    • Replies: 0
    • Views: 370
    Jan 30 2018, 07:12 AM Go to last post
  34. Cancellation Pending...

    Started by Korandon, Jan 27 2018 07:04 AM
    • Replies: 0
    • Views: 392
    Jan 27 2018, 07:04 AM Go to last post
  35. Outdated load screens

    Started by Fingerz, Jan 26 2018 12:44 PM
    • Replies: 3
    • Views: 452
    Jan 26 2018, 05:11 PM Go to last post
  36. Account hack! Help

    Started by Tomodrin, Jan 26 2018 10:39 AM
    • Replies: 1
    • Views: 741
    Jan 26 2018, 11:07 AM Go to last post

 
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