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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,990
    • Posts: 21,534
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 547
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,852
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 5,892
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 13,611
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 14,220
    Apr 26 2015, 11:50 PM Go to last post
  1. Unhappy Expansion purchase from the Market

    Started by Ramatar, Dec 29 2020 06:41 PM
    • Replies: 5
    • Views: 349
    Today, 04:37 AM Go to last post
    • Replies: 3
    • Views: 299
    Jan 11 2021, 01:36 PM Go to last post
    • Replies: 4
    • Views: 319
    Jan 07 2021, 12:07 AM Go to last post
    • Replies: 1
    • Views: 104
    Jan 05 2021, 03:12 AM Go to last post
    • Replies: 8
    • Views: 339
    Dec 31 2020, 10:35 AM Go to last post
  2. Bought Helms Deep to a Friend. How to offer?

    Started by Rucagorn, Dec 29 2020 05:58 AM
    • Replies: 2
    • Views: 180
    Dec 29 2020, 08:58 AM Go to last post
  3. Unhappy Account Changed from VIP to Premium

    Started by Red_Cardinal, Dec 25 2020 07:30 AM
    • Replies: 2
    • Views: 215
    Dec 27 2020, 08:50 AM Go to last post
  4. Double Holiday Bonus Points - didn't work

    Started by Xavier_LotR, Dec 30 2010 06:29 PM
    • Replies: 8
    • Views: 1,048
    Dec 25 2020, 10:51 AM Go to last post
  5. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    2 Pages
    1 2
    • Replies: 31
    • Views: 4,919
    Dec 24 2020, 01:48 AM Go to last post
  6. Failed transfer.

    Started by Whoeverr, Dec 19 2020 10:12 PM
    • Replies: 2
    • Views: 164
    Dec 21 2020, 08:44 AM Go to last post
    • Replies: 0
    • Views: 106
    Dec 19 2020, 11:04 AM Go to last post
  7. VIP expired issue

    Started by Darkblueocean, Dec 18 2020 11:05 PM
    • Replies: 0
    • Views: 88
    Dec 18 2020, 11:05 PM Go to last post
  8. I'm not getting my purchase code from the LOTRO MARKET.

    Started by Vemoes, Nov 26 2020 09:08 AM
    2 Pages
    1 2
    • Replies: 27
    • Views: 1,276
    Dec 18 2020, 12:53 PM Go to last post
  9. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    4 Pages
    1 2 3 4
    • Replies: 75
    • Views: 78,662
    Dec 15 2020, 08:51 AM Go to last post
  10. Angry Can't buy latest expansion

    Started by Eichhof, Oct 24 2020 02:55 PM
    • Replies: 13
    • Views: 789
    Dec 15 2020, 04:12 AM Go to last post
    • Replies: 64
    • Views: 10,045
    Dec 11 2020, 06:43 AM Go to last post
  11. No purchase confirmation email.

    Started by jx9nFWrrco, Dec 06 2020 06:14 PM
    • Replies: 0
    • Views: 102
    Dec 06 2020, 06:14 PM Go to last post
  12. Purchased minas morgul an hour or so ago

    Started by Zoraine, Dec 05 2020 06:15 PM
    • Replies: 0
    • Views: 143
    Dec 05 2020, 06:15 PM Go to last post
    • Replies: 3
    • Views: 162
    Dec 05 2020, 04:39 PM Go to last post
  13. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 126
    • Views: 37,979
    Dec 04 2020, 03:49 PM Go to last post
  14. Can't buy the latest expansion with Paypal

    Started by Ksenija, Oct 21 2020 04:57 AM
    • Replies: 10
    • Views: 610
    Dec 04 2020, 03:46 PM Go to last post
  15. Character transfer housing items not in escrow

    Started by Lisa_M, Oct 18 2020 08:05 PM
    • Replies: 3
    • Views: 207
    Dec 04 2020, 06:38 AM Go to last post
    • Replies: 8
    • Views: 315
    Dec 03 2020, 03:00 PM Go to last post
  16. Transfers from closed worlds

    Started by Hydo5, Nov 18 2020 08:50 AM
    • Replies: 7
    • Views: 423
    Nov 30 2020, 04:17 PM Go to last post
    • Replies: 2
    • Views: 227
    Nov 27 2020, 09:00 PM Go to last post
    • Replies: 0
    • Views: 190
    Nov 25 2020, 05:53 PM Go to last post
  17. Fix for some transfer error problems

    Started by istvana, Nov 24 2020 02:23 PM
    • Replies: 0
    • Views: 207
    Nov 24 2020, 02:23 PM Go to last post
  18. Changing account email?

    Started by WhisperOfLeaves, Nov 23 2020 05:01 PM
    • Replies: 0
    • Views: 194
    Nov 23 2020, 05:01 PM Go to last post
  19. Unhappy Server Transfer Error

    Started by HYBERIAS, Nov 11 2020 07:30 AM
    • Replies: 8
    • Views: 503
    Nov 23 2020, 04:48 AM Go to last post
  20. World Transfers

    Started by ooger, Oct 24 2020 06:43 PM
    • Replies: 6
    • Views: 549
    Nov 20 2020, 10:09 PM Go to last post
  21. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 02:31 PM
    • Replies: 10
    • Views: 1,891
    Nov 16 2020, 09:11 PM Go to last post
  22. Premium house lost in failed transfer

    Started by Laurelinarien, Aug 12 2020 05:23 PM
    • Replies: 4
    • Views: 444
    Nov 15 2020, 12:56 PM Go to last post
    • Replies: 0
    • Views: 194
    Nov 09 2020, 10:45 PM Go to last post
  23. Account Type

    Started by gdavidson79, Nov 03 2020 11:03 AM
    • Replies: 2
    • Views: 253
    Nov 03 2020, 11:21 AM Go to last post
  24. Angry You saved my credit card without my authorization

    Started by Kushinah, Oct 31 2020 10:55 PM
    • Replies: 1
    • Views: 266
    Nov 02 2020, 01:30 PM Go to last post
  25. Double billed for New Expansion

    Started by Maeh, Oct 29 2020 09:20 AM
    • Replies: 3
    • Views: 288
    Oct 29 2020, 02:23 PM Go to last post
    • Replies: 3
    • Views: 281
    Oct 27 2020, 04:34 PM Go to last post
  26. Oh no!! Imladris! Where have you gone?

    Started by Tefa, Oct 26 2020 08:07 AM
    • Replies: 2
    • Views: 270
    Oct 27 2020, 01:21 AM Go to last post
  27. Question Where is my Boar Mount???

    Started by Caerylwyn, Oct 24 2020 12:28 AM
    • Replies: 3
    • Views: 375
    Oct 26 2020, 06:14 AM Go to last post
    • Replies: 9
    • Views: 332
    Oct 25 2020, 11:09 AM Go to last post

 
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