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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,000
    • Posts: 21,589
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 1,260
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,409
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 7,861
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 14,846
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 16,273
    Apr 26 2015, 10:50 PM Go to last post
    • Replies: 3
    • Views: 177
    Yesterday, 09:03 PM Go to last post
  1. LOTRO Point Refund Possible Here?

    Started by mdh2010, Oct 20 2021 03:33 PM
    • Replies: 2
    • Views: 144
    Oct 21 2021, 01:09 AM Go to last post
  2. Can't add new payment details

    Started by squirle, Oct 20 2021 02:50 PM
    • Replies: 0
    • Views: 62
    Oct 20 2021, 02:50 PM Go to last post
  3. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    7 Pages
    1 2 3 4 5 6 7
    • Replies: 165
    • Views: 45,800
    Oct 20 2021, 05:01 AM Go to last post
  4. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 01:04 PM
    • Replies: 6
    • Views: 538
    Oct 20 2021, 01:51 AM Go to last post
  5. Purchase cannot be completed

    Started by Mahri_Ridaen, Oct 08 2021 05:21 AM
    2 Pages
    1 2
    • Replies: 37
    • Views: 1,193
    Oct 20 2021, 01:44 AM Go to last post
  6. My lvl120 valar is missing

    Started by Vellrad, Oct 18 2021 04:11 PM
    • Replies: 0
    • Views: 77
    Oct 18 2021, 04:11 PM Go to last post
  7. Who is in charge of this game now?

    Started by Ariwen55, Oct 18 2021 12:03 PM
    • Replies: 2
    • Views: 134
    Oct 18 2021, 12:30 PM Go to last post
  8. Ignore

    Started by Ciowyn_EU, Oct 15 2021 04:01 PM
    • Replies: 0
    • Views: 59
    Oct 15 2021, 04:01 PM Go to last post
    • Replies: 2
    • Views: 198
    Oct 13 2021, 05:20 PM Go to last post
  9. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    3 Pages
    1 2 3
    • Replies: 73
    • Views: 7,977
    Oct 09 2021, 11:42 AM Go to last post
  10. Feedback to external shop

    Started by Nekroman1, Oct 09 2021 03:38 AM
    • Replies: 0
    • Views: 82
    Oct 09 2021, 03:38 AM Go to last post
  11. New Starter pack

    Started by teitei, Oct 09 2021 12:04 AM
    • Replies: 1
    • Views: 126
    Oct 09 2021, 12:59 AM Go to last post
    • Replies: 11
    • Views: 706
    Oct 07 2021, 09:03 PM Go to last post
  12. Response to in-game ticket

    Started by Bookworm35, Aug 26 2021 08:42 AM
    • Replies: 1
    • Views: 274
    Oct 07 2021, 09:01 PM Go to last post
  13. Wife can't log into her 8 year old account

    Started by Zarze, Oct 03 2021 07:33 AM
    • Replies: 9
    • Views: 368
    Oct 07 2021, 08:58 PM Go to last post
  14. Account finally restored!

    Started by Answermyticketplease, Jul 16 2021 11:38 PM
    • Replies: 16
    • Views: 1,356
    Oct 07 2021, 08:57 PM Go to last post
    • Replies: 69
    • Views: 11,214
    Oct 07 2021, 07:57 PM Go to last post
  15. Xsolla is C.R.A.P.

    Started by Nekroman1, Oct 03 2021 10:40 AM
    • Replies: 1
    • Views: 188
    Oct 07 2021, 01:52 PM Go to last post
  16. want to spend more $$

    Started by sting-sethkan, Oct 06 2021 07:15 PM
    • Replies: 0
    • Views: 126
    Oct 06 2021, 07:15 PM Go to last post
  17. Exclamation Gundabad Standard Edition Tax issue

    Started by Anathera, Oct 05 2021 03:08 PM
    • Replies: 0
    • Views: 207
    Oct 05 2021, 03:08 PM Go to last post
  18. server timeout when I select one of characters

    Started by IdleHands12, Oct 03 2021 02:30 PM
    • Replies: 0
    • Views: 102
    Oct 03 2021, 02:30 PM Go to last post
  19. Payment Problems

    Started by Nekroman1, Aug 26 2021 10:50 PM
    • Replies: 13
    • Views: 668
    Oct 03 2021, 08:56 AM Go to last post
  20. upgrade pre-order

    Started by sting-sethkan, Oct 02 2021 12:56 PM
    • Replies: 0
    • Views: 158
    Oct 02 2021, 12:56 PM Go to last post
  21. gundabad preorder not working

    Started by broadsword2305, Oct 02 2021 08:57 AM
    • Replies: 0
    • Views: 189
    Oct 02 2021, 08:57 AM Go to last post
  22. No subscription found for lotro

    Started by Saniden, Apr 10 2021 09:35 AM
    • Replies: 9
    • Views: 1,427
    Oct 01 2021, 10:40 AM Go to last post
    • Replies: 2
    • Views: 187
    Sep 29 2021, 08:48 AM Go to last post
  23. Account login error "No subscription for found"

    Started by Varnster, Aug 06 2021 11:53 AM
    • Replies: 10
    • Views: 556
    Sep 28 2021, 03:26 PM Go to last post
  24. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    4 Pages
    1 2 3 4
    • Replies: 77
    • Views: 90,894
    Sep 25 2021, 05:21 AM Go to last post
    • Replies: 19
    • Views: 3,933
    Sep 24 2021, 08:53 PM Go to last post
  25. Cant transfer my characters

    Started by tiger14991, Sep 23 2021 02:28 PM
    • Replies: 4
    • Views: 206
    Sep 24 2021, 12:03 AM Go to last post
    • Replies: 5
    • Views: 2,134
    Sep 19 2021, 04:07 PM Go to last post
    • Replies: 2
    • Views: 171
    Sep 15 2021, 11:22 PM Go to last post
  26. Race Change Stuck

    Started by Tantrymxxx, Sep 13 2021 10:08 AM
    • Replies: 0
    • Views: 76
    Sep 13 2021, 10:08 AM Go to last post
  27. Forum posting permissions?

    Started by Trurlius, May 01 2020 09:25 AM
    • Replies: 6
    • Views: 768
    Sep 11 2021, 01:57 PM Go to last post
    • Replies: 18
    • Views: 4,538
    Sep 07 2021, 12:38 PM Go to last post
  28. Remind me why I pay for Annual VIP

    Started by Sjaldan, Sep 01 2021 11:32 AM
    • Replies: 5
    • Views: 386
    Sep 05 2021, 04:30 PM Go to last post
    • Replies: 0
    • Views: 195
    Aug 31 2021, 02:44 AM Go to last post
  29. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    2 Pages
    1 2
    • Replies: 48
    • Views: 8,703
    Aug 20 2021, 07:14 PM Go to last post
  30. Transfers from Closed Servers

    Started by Akajia, Aug 15 2021 09:41 PM
    • Replies: 1
    • Views: 229
    Aug 15 2021, 11:39 PM Go to last post

 
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