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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,997
    • Posts: 21,558
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 666
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 1,970
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 6,583
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 13,902
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 14,732
    Apr 26 2015, 10:50 PM Go to last post
  1. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 134
    • Views: 39,442
    Today, 01:08 AM Go to last post
  2. No subscription found for lotro

    Started by Saniden, Yesterday 09:35 AM
    • Replies: 0
    • Views: 72
    Yesterday, 09:35 AM Go to last post
    • Replies: 1
    • Views: 81
    Apr 09 2021, 12:23 PM Go to last post
  3. All of my old characters are gone

    Started by komakinoXX, Mar 31 2021 12:22 AM
    • Replies: 4
    • Views: 271
    Apr 08 2021, 09:47 PM Go to last post
  4. Angry CANNOT BUY Minas Morgul from lotro market.

    Started by dangraham66, Mar 16 2021 07:10 AM
    • Replies: 10
    • Views: 541
    Apr 08 2021, 09:37 PM Go to last post
    • Replies: 4
    • Views: 253
    Apr 06 2021, 12:07 PM Go to last post
  5. Premium Housing Writs

    Started by TigerOfFury, Apr 01 2021 03:35 PM
    • Replies: 0
    • Views: 119
    Apr 01 2021, 03:35 PM Go to last post
    • Replies: 1
    • Views: 131
    Mar 29 2021, 01:12 PM Go to last post
    • Replies: 0
    • Views: 131
    Mar 28 2021, 04:44 PM Go to last post
  6. Marketplace LOTRO Expansion Trove

    Started by battalghazi77, Jan 27 2021 06:41 PM
    • Replies: 13
    • Views: 2,114
    Mar 28 2021, 07:44 AM Go to last post
  7. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    • Replies: 14
    • Views: 1,735
    Mar 24 2021, 11:23 PM Go to last post
  8. How do I update my credit card info?

    Started by CloudCastle, Mar 09 2021 04:34 PM
    • Replies: 4
    • Views: 297
    Mar 24 2021, 12:47 PM Go to last post
    • Replies: 2
    • Views: 237
    Mar 23 2021, 03:44 PM Go to last post
    • Replies: 10
    • Views: 3,019
    Mar 22 2021, 08:27 AM Go to last post
  9. Angry Flower Quest

    Started by Marigolde, Mar 21 2021 04:42 PM
    • Replies: 0
    • Views: 64
    Mar 21 2021, 04:42 PM Go to last post
  10. Can't Cancel Sub, Or send support ticket.

    Started by Yuffie67, Mar 20 2021 12:47 PM
    • Replies: 0
    • Views: 109
    Mar 20 2021, 12:47 PM Go to last post
  11. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 11
    • Views: 35,924
    Mar 20 2021, 09:35 AM Go to last post
  12. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 05:37 AM
    • Replies: 7
    • Views: 494
    Mar 17 2021, 09:18 AM Go to last post
  13. Most of my expansions are gone.

    Started by BossDJ, Mar 16 2021 11:07 PM
    • Replies: 0
    • Views: 158
    Mar 16 2021, 11:07 PM Go to last post
  14. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 1
    • Views: 182
    Mar 10 2021, 07:42 AM Go to last post
  15. Character Transfer appears failed

    Started by Seerjohn, Mar 03 2021 09:35 AM
    • Replies: 8
    • Views: 382
    Mar 05 2021, 09:42 AM Go to last post
  16. How do I go about getting a refund for WoTP?

    Started by Fatty, Mar 01 2021 12:19 PM
    • Replies: 19
    • Views: 995
    Mar 02 2021, 03:26 AM Go to last post
    • Replies: 4
    • Views: 304
    Feb 26 2021, 06:08 PM Go to last post
  17. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    2 Pages
    1 2
    • Replies: 37
    • Views: 5,953
    Feb 26 2021, 02:16 PM Go to last post
  18. Angry Can't buy latest expansion

    Started by Eichhof, Oct 24 2020 01:55 PM
    • Replies: 16
    • Views: 1,075
    Feb 26 2021, 10:38 AM Go to last post
    • Replies: 10
    • Views: 544
    Feb 26 2021, 04:52 AM Go to last post
  19. Can't buy the latest expansion with Paypal

    Started by Ksenija, Oct 21 2020 03:57 AM
    • Replies: 12
    • Views: 935
    Feb 26 2021, 02:42 AM Go to last post
    • Replies: 67
    • Views: 10,397
    Feb 24 2021, 04:08 PM Go to last post
    • Replies: 6
    • Views: 594
    Feb 24 2021, 11:03 AM Go to last post
  20. Account screwed up

    Started by OrcKiller60, Feb 22 2021 03:09 PM
    • Replies: 6
    • Views: 445
    Feb 23 2021, 06:27 PM Go to last post
  21. how can I cancel subscription

    Started by gaphe, May 27 2012 05:20 PM
    • Replies: 13
    • Views: 26,975
    Feb 23 2021, 02:03 PM Go to last post
    • Replies: 4
    • Views: 284
    Feb 20 2021, 09:33 PM Go to last post
    • Replies: 0
    • Views: 200
    Feb 17 2021, 08:20 AM Go to last post
    • Replies: 1
    • Views: 183
    Feb 17 2021, 04:50 AM Go to last post
  22. Exclamation Transfer Issues

    Started by crunchynut, Feb 05 2021 12:17 AM
    • Replies: 2
    • Views: 333
    Feb 11 2021, 07:10 AM Go to last post
  23. Transfers not working

    Started by Vreejack, Feb 04 2021 03:19 PM
    • Replies: 0
    • Views: 197
    Feb 04 2021, 03:19 PM Go to last post
  24. I'm not getting my purchase code from the LOTRO MARKET.

    Started by Vemoes, Nov 26 2020 08:08 AM
    2 Pages
    1 2
    • Replies: 31
    • Views: 1,714
    Feb 03 2021, 02:46 PM Go to last post
  25. Missing Characters

    Started by Pedra, Sep 25 2020 09:42 AM
    • Replies: 2
    • Views: 395
    Jan 29 2021, 01:53 AM Go to last post
  26. Recent Battle of Three Peaks Purchase

    Started by jx9nFWrrco, Jan 26 2021 06:03 PM
    • Replies: 0
    • Views: 166
    Jan 26 2021, 06:03 PM Go to last post

 
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