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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,968
    • Posts: 21,409
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 1,458
    May 03 2018, 03:03 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 10,401
    Jun 12 2015, 04:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 9,040
    Apr 26 2015, 11:50 PM Go to last post
  1. Lotro points vanished!

    Started by Goncalo_Custodio, Today 09:19 AM
    • Replies: 0
    • Views: 75
    Today, 09:19 AM Go to last post
  2. Belfalas port to home

    Started by Lotsofhope, Yesterday 04:35 AM
    • Replies: 1
    • Views: 53
    Yesterday, 08:42 PM Go to last post
  3. 2007 Account - Anniversary Frames

    Started by Kenben11, Yesterday 03:39 AM
    • Replies: 4
    • Views: 173
    Yesterday, 06:13 PM Go to last post
  4. How long to wait for support?

    Started by Svetgar, Oct 31 2018 08:25 PM
    • Replies: 15
    • Views: 457
    Nov 13 2018, 05:30 PM Go to last post
  5. Where is the in-game support?

    Started by Yicky, Nov 12 2018 07:57 PM
    • Replies: 2
    • Views: 98
    Nov 12 2018, 08:26 PM Go to last post
  6. Exclamation Urgent ticket no. 68780 stays unattended

    Started by Urwendil, Nov 09 2018 09:13 AM
    • Replies: 1
    • Views: 175
    Nov 11 2018, 06:10 PM Go to last post
    • Replies: 0
    • Views: 77
    Nov 10 2018, 06:58 PM Go to last post
  7. Angry LotRO Points NOT being given for deed completion

    Started by DonZilla, Nov 02 2018 05:17 PM
    • Replies: 3
    • Views: 176
    Nov 06 2018, 05:58 PM Go to last post
  8. Getting password error at log in screen

    Started by Smiling_Bandit, Oct 24 2018 01:49 AM
    • Replies: 8
    • Views: 297
    Nov 02 2018, 06:32 PM Go to last post
    • Replies: 0
    • Views: 221
    Oct 30 2018, 01:32 PM Go to last post
  9. vip not working

    Started by caligirl25, Oct 27 2018 08:59 PM
    • Replies: 6
    • Views: 264
    Oct 29 2018, 08:16 PM Go to last post
    • Replies: 15
    • Views: 1,993
    Oct 28 2018, 10:49 AM Go to last post
  10. Account name..

    Started by Ezayah45, Oct 27 2018 10:03 AM
    • Replies: 4
    • Views: 243
    Oct 27 2018, 09:49 PM Go to last post
  11. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 09:17 AM
    • Replies: 0
    • Views: 97
    Oct 27 2018, 09:17 AM Go to last post
  12. Store Purchase of Mordor Problem

    Started by SavinDwarf, Oct 24 2018 11:21 AM
    • Replies: 5
    • Views: 169
    Oct 27 2018, 08:44 AM Go to last post
  13. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    3 Pages
    1 2 3
    • Replies: 55
    • Views: 59,326
    Oct 25 2018, 11:56 AM Go to last post
  14. Purchase VIP for someone Else? HOW?

    Started by SavinDwarf, Oct 24 2018 11:33 AM
    • Replies: 3
    • Views: 145
    Oct 25 2018, 11:21 AM Go to last post
  15. Error when trying to log in

    Started by Devildoc, Oct 25 2018 10:02 AM
    • Replies: 1
    • Views: 113
    Oct 25 2018, 10:04 AM Go to last post
  16. Turbine points still a thing?

    Started by Smiling_Bandit, Oct 24 2018 01:10 AM
    • Replies: 2
    • Views: 141
    Oct 24 2018, 09:05 AM Go to last post
    • Replies: 0
    • Views: 196
    Oct 18 2018, 01:10 PM Go to last post
  17. How do i recover my old characters?

    Started by BloodBarron, Oct 18 2018 07:04 AM
    • Replies: 1
    • Views: 168
    Oct 18 2018, 12:45 PM Go to last post
  18. Unable to log in via launcher

    Started by Lochnardo, Oct 17 2018 10:26 AM
    • Replies: 5
    • Views: 252
    Oct 18 2018, 06:09 AM Go to last post
  19. Proton and Lotro

    Started by ErroneousBosch, Oct 01 2018 07:17 PM
    • Replies: 1
    • Views: 320
    Oct 11 2018, 03:21 PM Go to last post
  20. Deleting posts

    Started by Iggymojungle, Oct 09 2018 06:57 PM
    • Replies: 5
    • Views: 231
    Oct 10 2018, 05:22 PM Go to last post
  21. request refund

    Started by Marcos1995, Sep 25 2018 11:50 PM
    • Replies: 3
    • Views: 414
    Sep 27 2018, 01:14 PM Go to last post
  22. Exclamation Unable to chat on world channel

    Started by Iggymojungle, Sep 14 2018 02:30 PM
    • Replies: 10
    • Views: 466
    Sep 27 2018, 03:16 AM Go to last post
    • Replies: 1
    • Views: 163
    Sep 26 2018, 08:14 PM Go to last post
  23. Unhappy Xsolla email warns of lifetime expiry

    Started by Larhanya_Theliel, Sep 20 2018 10:17 AM
    • Replies: 3
    • Views: 450
    Sep 20 2018, 01:41 PM Go to last post
  24. Funny Xsolla Subscription Notification

    Started by Tusky, Sep 20 2018 10:17 AM
    • Replies: 1
    • Views: 260
    Sep 20 2018, 12:52 PM Go to last post
  25. World Consolidation Giftbox

    Started by Xephita, Aug 13 2018 11:39 AM
    • Replies: 15
    • Views: 852
    Sep 20 2018, 03:46 AM Go to last post
  26. Question Not receiving support-related e-mails

    Started by scratchtastic, Sep 17 2018 03:05 AM
    • Replies: 0
    • Views: 225
    Sep 17 2018, 03:05 AM Go to last post
  27. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 11:26 AM
    • Replies: 4
    • Views: 666
    Sep 13 2018, 06:39 PM Go to last post
  28. Never got my lotro points

    Started by DrunkshipOfLanterns, Sep 07 2018 07:18 AM
    • Replies: 1
    • Views: 261
    Sep 07 2018, 11:07 AM Go to last post
  29. Vip character portrait frame

    Started by Djoks, Sep 07 2018 05:33 AM
    • Replies: 0
    • Views: 200
    Sep 07 2018, 05:33 AM Go to last post
  30. How to Cancel

    Started by Ananisapta, Sep 03 2018 01:02 PM
    • Replies: 2
    • Views: 344
    Sep 05 2018, 06:45 AM Go to last post
  31. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 102
    • Views: 24,711
    Sep 04 2018, 05:21 PM Go to last post
  32. Question SSG Support phone number

    Started by Tiggara, Sep 04 2018 02:55 PM
    • Replies: 1
    • Views: 315
    Sep 04 2018, 03:24 PM Go to last post
  33. No permissions on forums

    Started by Tavi, Aug 28 2018 06:33 PM
    • Replies: 2
    • Views: 362
    Sep 01 2018, 09:52 AM Go to last post
  34. Account Problem

    Started by Meepinater, Aug 23 2018 08:00 PM
    • Replies: 0
    • Views: 369
    Aug 23 2018, 08:00 PM Go to last post
  35. Registration for new player

    Started by mokkori, Dec 01 2017 05:55 AM
    • Replies: 8
    • Views: 836
    Aug 21 2018, 08:50 AM Go to last post

 
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