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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,960
    • Posts: 21,377
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Temporary In-game Support Hours Change

    Started by CS_Alkaid, May 03 2018 05:53 PM
    • Replies: 0
    • Views: 457
    May 03 2018, 05:53 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 467
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 9,682
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 7,712
    Apr 26 2015, 10:50 PM Go to last post
  1. How long to get a reply to a ticket

    Started by Lisnari, Jun 15 2018 04:40 AM
    • Replies: 0
    • Views: 123
    Jun 15 2018, 04:40 AM Go to last post
  2. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 2
    • Views: 287
    Jun 12 2018, 02:26 AM Go to last post
  3. Change my useename

    Started by PuriVen, Jun 11 2018 04:52 PM
    • Replies: 1
    • Views: 112
    Jun 11 2018, 05:11 PM Go to last post
  4. Missing Store Points

    Started by EtherSword, Jun 09 2018 06:27 PM
    • Replies: 1
    • Views: 172
    Jun 09 2018, 07:26 PM Go to last post
  5. Account Confusion

    Started by Ananisapta, Jun 07 2018 05:28 PM
    • Replies: 1
    • Views: 196
    Jun 07 2018, 08:58 PM Go to last post
  6. Locked out of paid area

    Started by clancampbell, Jun 06 2018 12:22 PM
    • Replies: 2
    • Views: 179
    Jun 06 2018, 01:00 PM Go to last post
  7. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 9
    • Views: 569
    Jun 06 2018, 11:47 AM Go to last post
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  8. No subscription for LOTRO found

    Started by gnb, Jun 04 2017 05:25 PM
    • Replies: 6
    • Views: 2,264
    Jun 04 2018, 10:49 AM Go to last post
  9. Being charged again for a game I don't play.

    Started by Almaxx, Jun 02 2018 02:29 AM
    • Replies: 2
    • Views: 242
    Jun 02 2018, 12:39 PM Go to last post
  10. Unsuspension pending

    Started by Galfendir, May 29 2018 04:30 PM
    • Replies: 0
    • Views: 243
    May 29 2018, 04:30 PM Go to last post
  11. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    4 Pages
    1 2 3 4
    • Replies: 99
    • Views: 19,051
    May 21 2018, 04:51 AM Go to last post
  12. Cancelled vip sub, can't access email to confirm.

    Started by Arch031, May 17 2018 12:38 PM
    • Replies: 0
    • Views: 242
    May 17 2018, 12:38 PM Go to last post
  13. LotRO Store still not working.

    Started by rivenweye, Jun 09 2017 05:22 AM
    • Replies: 5
    • Views: 1,041
    May 16 2018, 01:46 PM Go to last post
  14. Cleaning up old connections.... STILL

    Started by Daemonikal, May 14 2018 10:21 AM
    • Replies: 10
    • Views: 513
    May 15 2018, 08:51 AM Go to last post
  15. Returning player questions

    Started by hattrik21, May 11 2018 11:37 AM
    • Replies: 0
    • Views: 212
    May 11 2018, 11:37 AM Go to last post
    • Replies: 3
    • Views: 667
    May 10 2018, 04:24 PM Go to last post
  16. DDO and LOTRO account combination?

    Started by punkjay, Apr 23 2018 03:29 AM
    • Replies: 1
    • Views: 653
    May 07 2018, 05:48 PM Go to last post
  17. a problem with the bonus code

    Started by manutzio, May 02 2018 07:25 AM
    • Replies: 0
    • Views: 377
    May 02 2018, 07:25 AM Go to last post
  18. Expansions through Store

    Started by dianescraps, Apr 22 2018 10:48 AM
    • Replies: 6
    • Views: 377
    Apr 22 2018, 05:58 PM Go to last post
  19. Amazon payments failure

    Started by ParcivalB, Apr 20 2018 12:23 PM
    • Replies: 4
    • Views: 409
    Apr 21 2018, 04:48 PM Go to last post
  20. Warden Class Unlock

    Started by camelgreen1, Apr 18 2018 09:04 AM
    • Replies: 2
    • Views: 356
    Apr 18 2018, 11:55 AM Go to last post
  21. Game download for Chromebook

    Started by oxybear, Apr 11 2018 02:26 PM
    • Replies: 3
    • Views: 570
    Apr 16 2018, 12:15 PM Go to last post
  22. crash of the client when changing the chars

    Started by Estelrandir, Apr 12 2018 02:43 AM
    • Replies: 0
    • Views: 336
    Apr 12 2018, 02:43 AM Go to last post
  23. Help

    Started by tilvalina, Jan 21 2018 07:59 PM
    • Replies: 4
    • Views: 715
    Apr 06 2018, 02:08 PM Go to last post
  24. Vip want to buy quest packs

    Started by Haldurien, Mar 30 2018 08:04 PM
    • Replies: 2
    • Views: 352
    Apr 02 2018, 07:53 PM Go to last post
  25. Angry VIP didn't autorenew

    Started by Devonie, Mar 29 2018 04:56 AM
    • Replies: 1
    • Views: 416
    Apr 02 2018, 06:37 PM Go to last post
  26. Angry My Account was hacked and they STOLE $199.00

    Started by jnccdub, Mar 30 2018 03:15 PM
    • Replies: 3
    • Views: 540
    Mar 31 2018, 05:46 AM Go to last post
  27. Languages' screen download

    Started by Maarien, Mar 20 2018 11:34 AM
    • Replies: 2
    • Views: 415
    Mar 21 2018, 02:26 PM Go to last post
  28. Mordor Ult pack

    Started by Blazing_Clouds, Mar 16 2018 08:24 PM
    • Replies: 0
    • Views: 299
    Mar 16 2018, 08:24 PM Go to last post
  29. Mordor Expansion

    Started by Elwin3, Mar 09 2018 10:44 AM
    • Replies: 5
    • Views: 706
    Mar 11 2018, 04:42 PM Go to last post
  30. Question Tome of Vitality Bungle - can't see to use

    Started by Scimajor, Sep 12 2011 07:18 PM
    • Replies: 1
    • Views: 519
    Mar 11 2018, 01:46 PM Go to last post
  31. Unhappy My turbine account

    Started by Elwin3, Mar 09 2018 11:31 PM
    • Replies: 1
    • Views: 521
    Mar 10 2018, 05:24 AM Go to last post
    • Replies: 1
    • Views: 492
    Mar 08 2018, 08:04 AM Go to last post
  32. "This Character's Data Has Been Damaged"

    Started by MykkDalys, Mar 04 2018 09:55 PM
    • Replies: 5
    • Views: 626
    Mar 07 2018, 12:33 AM Go to last post
  33. Password not working

    Started by LadySidhe, Mar 05 2018 05:35 PM
    • Replies: 5
    • Views: 485
    Mar 06 2018, 12:41 PM Go to last post
  34. imposible friend invite

    Started by firesky, Mar 01 2018 02:03 PM
    • Replies: 7
    • Views: 472
    Mar 02 2018, 01:37 PM Go to last post
  35. unwanted autorenew + charged TWICE for sub

    Started by valeronLV, Feb 26 2018 02:40 PM
    • Replies: 1
    • Views: 420
    Feb 26 2018, 09:07 PM Go to last post
  36. Question How do i delete an unused subscription?

    Started by H8MFG, Feb 19 2018 02:19 AM
    • Replies: 2
    • Views: 407
    Feb 26 2018, 01:29 AM Go to last post

 
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