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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,988
    • Posts: 21,524
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 371
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 5,332
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 13,165
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 13,603
    Apr 26 2015, 10:50 PM Go to last post
  1. Disgusting customer support in game.

    Started by Rimfin, Sep 15 2020 11:12 AM
    • Replies: 7
    • Views: 396
    Sep 16 2020, 03:05 AM Go to last post
  2. A flaw in account change notifications.

    Started by Spearborn, Sep 04 2020 03:48 PM
    • Replies: 3
    • Views: 276
    Sep 14 2020, 05:08 PM Go to last post
  3. account support

    Started by jojoe, Sep 14 2020 11:36 AM
    • Replies: 0
    • Views: 107
    Sep 14 2020, 11:36 AM Go to last post
  4. Double charge

    Started by Ziane, Sep 13 2020 12:36 PM
    • Replies: 0
    • Views: 90
    Sep 13 2020, 12:36 PM Go to last post
    • Replies: 0
    • Views: 78
    Sep 13 2020, 10:42 AM Go to last post
  5. Premium house lost in failed transfer

    Started by Laurelinarien, Aug 12 2020 04:23 PM
    • Replies: 1
    • Views: 180
    Sep 09 2020, 03:07 PM Go to last post
  6. Cannot access lifetime subscriber account

    Started by Krazny, Apr 25 2020 02:51 PM
    • Replies: 10
    • Views: 744
    Sep 04 2020, 03:31 PM Go to last post
  7. Angry Higher-tier support

    Started by Krazny, Aug 10 2020 02:17 PM
    • Replies: 8
    • Views: 364
    Sep 04 2020, 01:15 PM Go to last post
  8. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 123
    • Views: 36,009
    Sep 04 2020, 06:15 AM Go to last post
  9. Question Minas Morgul Base Expansion

    Started by reranger, Sep 03 2020 04:04 PM
    • Replies: 2
    • Views: 131
    Sep 03 2020, 09:58 PM Go to last post
    • Replies: 6
    • Views: 376
    Sep 03 2020, 02:27 PM Go to last post
    • Replies: 2
    • Views: 188
    Sep 02 2020, 05:16 PM Go to last post
  10. My subscription disappeared

    Started by LadySidhe, Sep 02 2020 03:22 PM
    • Replies: 0
    • Views: 78
    Sep 02 2020, 03:22 PM Go to last post
  11. Problem with MM expansion

    Started by ianwelshy, Sep 01 2020 11:38 AM
    • Replies: 5
    • Views: 267
    Sep 02 2020, 11:22 AM Go to last post
  12. P2p content bug (??)

    Started by JaqenHghar, Sep 01 2020 03:15 PM
    • Replies: 4
    • Views: 253
    Sep 01 2020, 04:26 PM Go to last post
  13. Man what a joke

    Started by einhart32, Sep 01 2020 02:35 PM
    • Replies: 0
    • Views: 83
    Sep 01 2020, 02:35 PM Go to last post
  14. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 01:51 PM
    2 Pages
    1 2
    • Replies: 29
    • Views: 2,194
    Aug 30 2020, 08:44 PM Go to last post
    • Replies: 0
    • Views: 120
    Aug 27 2020, 05:13 PM Go to last post
  15. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    • Replies: 24
    • Views: 3,429
    Aug 26 2020, 09:49 AM Go to last post
  16. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 74
    • Views: 75,649
    Aug 26 2020, 07:37 AM Go to last post
  17. Help

    Started by SirBozena, Aug 25 2020 09:43 AM
    • Replies: 3
    • Views: 223
    Aug 25 2020, 10:19 AM Go to last post
    • Replies: 8
    • Views: 212
    Aug 25 2020, 09:50 AM Go to last post
    • Replies: 4
    • Views: 179
    Aug 21 2020, 08:14 AM Go to last post
  18. Question Forum username change

    Started by Tiannae, Aug 16 2020 06:40 AM
    • Replies: 4
    • Views: 189
    Aug 20 2020, 01:03 AM Go to last post
  19. Insufficient support: reimbursement policy

    Started by LeRaginAsian, Aug 19 2020 11:28 PM
    • Replies: 1
    • Views: 127
    Aug 20 2020, 12:09 AM Go to last post
  20. VIP Rewards Quest + Aria of Valar ?

    Started by Cil., Aug 11 2020 08:41 AM
    • Replies: 4
    • Views: 294
    Aug 17 2020, 05:41 PM Go to last post
    • Replies: 2
    • Views: 196
    Aug 17 2020, 04:06 PM Go to last post
    • Replies: 1
    • Views: 97
    Aug 17 2020, 02:38 PM Go to last post
  21. Angry Character fails to load

    Started by MartinEhlert, May 02 2020 09:26 AM
    • Replies: 4
    • Views: 346
    Aug 16 2020, 04:27 PM Go to last post
  22. VIP Exp reward problem

    Started by SergioPC, Aug 14 2020 11:08 AM
    • Replies: 1
    • Views: 148
    Aug 14 2020, 12:29 PM Go to last post
  23. Gift Giving (VIP,Points,Etc)

    Started by krypto182, Aug 12 2020 12:56 AM
    • Replies: 0
    • Views: 128
    Aug 12 2020, 12:56 AM Go to last post
    • Replies: 4
    • Views: 199
    Aug 11 2020, 02:58 PM Go to last post
  24. Character not found...contact Technical Support

    Started by Atsah, Jul 16 2020 02:29 PM
    • Replies: 5
    • Views: 524
    Aug 11 2020, 02:18 PM Go to last post
    • Replies: 8
    • Views: 2,222
    Aug 11 2020, 03:40 AM Go to last post
    • Replies: 7
    • Views: 273
    Aug 07 2020, 03:26 PM Go to last post
    • Replies: 1
    • Views: 154
    Aug 06 2020, 06:53 AM Go to last post
  25. Recovering a character from an archived world.

    Started by darkBit05, Jul 03 2020 10:15 AM
    • Replies: 8
    • Views: 430
    Aug 05 2020, 01:26 PM Go to last post
  26. Remove credit card info from account page

    Started by difens, Sep 19 2011 02:21 AM
    • Replies: 6
    • Views: 1,684
    Aug 02 2020, 10:47 AM Go to last post
    • Replies: 57
    • Views: 5,126
    Jul 24 2020, 05:46 AM Go to last post

 
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