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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,972
    • Posts: 21,441
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 762
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 2,706
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 11,263
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 10,530
    Apr 26 2015, 10:50 PM Go to last post
  1. Response to tickets Character retrieval

    Started by Calyste, Jun 27 2019 06:40 PM
    • Replies: 6
    • Views: 377
    Jul 14 2019, 05:34 PM Go to last post
  2. Duplicate purchase - requesting refund

    Started by daniel_akaien, Jul 10 2019 03:55 AM
    • Replies: 2
    • Views: 152
    Jul 11 2019, 03:50 PM Go to last post
  3. Angry SSG doesnt believe my account was hacked!!

    Started by Talorwen, Jul 03 2019 09:00 PM
    • Replies: 21
    • Views: 1,402
    Jul 09 2019, 02:23 PM Go to last post
  4. Exclamation Pending cancellation... (LIFETIME VIP account

    Started by Shazzbot, Jul 09 2019 09:30 AM
    • Replies: 2
    • Views: 189
    Jul 09 2019, 10:30 AM Go to last post
    • Replies: 2
    • Views: 177
    Jul 08 2019, 09:17 AM Go to last post
  5. How to View Forum Post Reports

    Started by Lady_Lethargy, Jul 06 2019 10:29 AM
    • Replies: 2
    • Views: 177
    Jul 06 2019, 05:24 PM Go to last post
  6. Chars do not load

    Started by Dubuh, Jul 06 2019 10:57 AM
    • Replies: 0
    • Views: 72
    Jul 06 2019, 10:57 AM Go to last post
  7. Accidentaly bought something from the Store

    Started by Flempz, Jul 01 2019 01:19 PM
    • Replies: 0
    • Views: 112
    Jul 01 2019, 01:19 PM Go to last post
  8. Auto charge

    Started by Vargax, Jun 28 2019 11:12 AM
    • Replies: 1
    • Views: 149
    Jun 28 2019, 11:59 AM Go to last post
  9. Too many LotRO points

    Started by Cambruyn, Jun 26 2019 03:17 PM
    • Replies: 4
    • Views: 317
    Jun 27 2019, 03:09 AM Go to last post
  10. shield of the hammerhand item broken?

    Started by ShadowintheEast, Jun 19 2019 08:07 AM
    • Replies: 2
    • Views: 289
    Jun 26 2019, 03:39 PM Go to last post
  11. Angry Problem with login

    Started by Windhorse73, Jun 12 2019 07:28 AM
    • Replies: 2
    • Views: 243
    Jun 26 2019, 03:12 PM Go to last post
  12. We encountered an error during your transfer

    Started by podgie_bear, Jun 25 2019 07:20 PM
    • Replies: 0
    • Views: 135
    Jun 25 2019, 07:20 PM Go to last post
  13. Thumbs up Password and Adress

    Started by geremil, Jun 20 2019 05:20 AM
    • Replies: 0
    • Views: 236
    Jun 20 2019, 05:20 AM Go to last post
    • Replies: 1
    • Views: 216
    Jun 14 2019, 11:57 PM Go to last post
  14. My account was hacked

    Started by Tvaran, Jun 13 2019 10:40 PM
    • Replies: 0
    • Views: 229
    Jun 13 2019, 10:40 PM Go to last post
    • Replies: 4
    • Views: 379
    Jun 13 2019, 05:12 PM Go to last post
  15. Launcher stuck in endless loop

    Started by Crowlady, Jun 06 2019 07:15 AM
    • Replies: 1
    • Views: 228
    Jun 06 2019, 09:52 AM Go to last post
  16. Account "Pending Cancellation"

    Started by Coledar, Jun 05 2019 01:38 PM
    • Replies: 2
    • Views: 202
    Jun 05 2019, 05:25 PM Go to last post
  17. Post VIP LP Points

    Started by Wyorin, Jun 05 2019 01:44 PM
    • Replies: 0
    • Views: 175
    Jun 05 2019, 01:44 PM Go to last post
  18. Returned player after 7 years...

    Started by L.E.G., May 31 2019 12:25 PM
    • Replies: 2
    • Views: 236
    May 31 2019, 02:06 PM Go to last post
  19. Bree-land housing

    Started by Tifnir, May 26 2019 12:47 PM
    • Replies: 1
    • Views: 233
    May 26 2019, 12:49 PM Go to last post
  20. Permission to Publish a Screenshot

    Started by Rumilisoun, May 23 2019 11:04 AM
    • Replies: 4
    • Views: 357
    May 23 2019, 10:52 PM Go to last post
  21. Pre Paid Credit Card Not Working

    Started by Morihan, May 21 2019 12:35 AM
    • Replies: 1
    • Views: 305
    May 21 2019, 03:06 AM Go to last post
  22. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 19
    • Views: 3,023
    May 08 2019, 11:25 AM Go to last post
    • Replies: 2
    • Views: 292
    May 08 2019, 09:15 AM Go to last post
  23. Angry Account pending cancellation for VIP account

    Started by smip2009, May 07 2019 10:15 AM
    • Replies: 1
    • Views: 275
    May 07 2019, 11:32 AM Go to last post
  24. Deed Log (Not Updating)

    Started by Robia, Apr 23 2019 04:49 PM
    • Replies: 0
    • Views: 250
    Apr 23 2019, 04:49 PM Go to last post
    • Replies: 1
    • Views: 338
    Apr 22 2019, 08:31 AM Go to last post
  25. How to link turbine account with steam?

    Started by Angis1, Apr 21 2019 02:08 PM
    • Replies: 0
    • Views: 362
    Apr 21 2019, 02:08 PM Go to last post
  26. Customer Service

    Started by RedSabber, Apr 14 2019 08:35 PM
    • Replies: 2
    • Views: 516
    Apr 19 2019, 07:42 AM Go to last post
  27. Character Transfer Between Accounts

    Started by Nazerth, Feb 26 2019 03:37 PM
    • Replies: 1
    • Views: 450
    Apr 10 2019, 05:44 PM Go to last post
  28. I JUST bought Mordor, now it's on sale

    Started by Ardineck, Apr 06 2019 01:30 PM
    • Replies: 2
    • Views: 474
    Apr 06 2019, 06:48 PM Go to last post
    • Replies: 3
    • Views: 451
    Apr 05 2019, 05:54 PM Go to last post
    • Replies: 1
    • Views: 421
    Mar 30 2019, 02:14 AM Go to last post
  29. Lost 2 character slots after update

    Started by Nattybumpo2, Mar 29 2019 10:20 PM
    • Replies: 0
    • Views: 287
    Mar 29 2019, 10:20 PM Go to last post
  30. VIP Avatar Frame

    Started by Belialtheunholy, Mar 17 2019 10:32 PM
    • Replies: 3
    • Views: 470
    Mar 29 2019, 10:11 PM Go to last post
  31. 3 Month Subscription

    Started by Duroga, Mar 20 2019 06:14 PM
    • Replies: 4
    • Views: 641
    Mar 29 2019, 10:17 AM Go to last post
  32. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 6
    • Views: 1,352
    Mar 17 2019, 12:24 AM Go to last post

 
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