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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,975
    • Posts: 21,450
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,271
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 3,551
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 12,022
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 11,512
    Apr 26 2015, 11:50 PM Go to last post
  1. Exclamation Cannot create ticket

    Started by Heatherwilde, Jan 19 2017 07:58 PM
    • Replies: 11
    • Views: 897
    Today, 04:13 AM Go to last post
    • Replies: 1
    • Views: 48
    Yesterday, 07:21 PM Go to last post
  2. @Support - Many thanks for your great service!

    Started by BadBard, Nov 11 2019 07:39 PM
    • Replies: 0
    • Views: 54
    Nov 11 2019, 07:39 PM Go to last post
    • Replies: 3
    • Views: 139
    Nov 11 2019, 02:32 PM Go to last post
    • Replies: 1
    • Views: 74
    Nov 10 2019, 06:46 PM Go to last post
  3. managing account

    Started by wulfhere88, Nov 10 2019 04:16 PM
    • Replies: 2
    • Views: 47
    Nov 10 2019, 04:31 PM Go to last post
    • Replies: 45
    • Views: 4,061
    Nov 10 2019, 01:44 PM Go to last post
  4. Monster Play broken : Is That Normal ?

    Started by Rotch7781, Nov 09 2019 09:55 AM
    • Replies: 1
    • Views: 65
    Nov 09 2019, 10:54 AM Go to last post
  5. Carry All Bag

    Started by JohnD212, Nov 08 2019 05:03 PM
    • Replies: 1
    • Views: 62
    Nov 08 2019, 07:56 PM Go to last post
  6. The shadow of Mordor quest/instance

    Started by Dathuca, Nov 06 2019 02:33 PM
    • Replies: 3
    • Views: 141
    Nov 07 2019, 07:03 PM Go to last post
  7. All of my account information has been wiped

    Started by Laeriloid, Nov 06 2019 03:01 PM
    • Replies: 2
    • Views: 96
    Nov 07 2019, 01:32 PM Go to last post
    • Replies: 1
    • Views: 57
    Nov 07 2019, 01:19 PM Go to last post
    • Replies: 0
    • Views: 39
    Nov 06 2019, 09:01 PM Go to last post
    • Replies: 1
    • Views: 76
    Nov 06 2019, 09:26 AM Go to last post
  8. Angry Support response time

    Started by VincentVegahun, Nov 06 2019 04:33 AM
    • Replies: 0
    • Views: 70
    Nov 06 2019, 04:33 AM Go to last post
  9. Minas Morgul Unlock Code was not emailed

    Started by Ainworth, Nov 05 2019 07:46 PM
    • Replies: 2
    • Views: 94
    Nov 05 2019, 09:18 PM Go to last post
    • Replies: 5
    • Views: 164
    Nov 05 2019, 07:15 PM Go to last post
  10. Unable to Link Paypal Account

    Started by Rykeer, Nov 02 2019 09:40 PM
    • Replies: 1
    • Views: 75
    Nov 04 2019, 10:42 PM Go to last post
  11. Help with my account and lost characters

    Started by ryukem, Oct 20 2019 02:11 AM
    • Replies: 6
    • Views: 362
    Nov 04 2019, 08:17 PM Go to last post
  12. exapnsion upgrade

    Started by Emraneth, Nov 03 2019 09:05 PM
    • Replies: 1
    • Views: 149
    Nov 04 2019, 01:55 PM Go to last post
    • Replies: 0
    • Views: 134
    Oct 29 2019, 01:10 PM Go to last post
  13. Bought expansion, did not get product key

    Started by ziggy29, Oct 28 2019 08:59 PM
    • Replies: 1
    • Views: 162
    Oct 29 2019, 05:14 AM Go to last post
  14. Angry Lost Characters

    Started by VincentVegahun, Oct 26 2019 04:30 AM
    • Replies: 2
    • Views: 210
    Oct 27 2019, 05:35 AM Go to last post
  15. Is Brandywine having issues?

    Started by nikoskaz, Oct 25 2019 11:31 PM
    • Replies: 1
    • Views: 86
    Oct 25 2019, 11:50 PM Go to last post
  16. Angry Cant preorder minas morgul

    Started by Vellrad, Oct 25 2019 03:29 PM
    • Replies: 1
    • Views: 123
    Oct 25 2019, 04:29 PM Go to last post
  17. Steed of Hammerhand

    Started by Sealana, Oct 23 2019 03:43 PM
    • Replies: 2
    • Views: 143
    Oct 23 2019, 07:09 PM Go to last post
  18. Creating an account not working

    Started by Accomp, Oct 18 2019 06:26 PM
    • Replies: 6
    • Views: 579
    Oct 23 2019, 02:56 AM Go to last post
  19. How to delete old trial account from log-in

    Started by gremach, Oct 21 2019 02:26 PM
    • Replies: 2
    • Views: 417
    Oct 22 2019, 10:47 AM Go to last post
    • Replies: 4
    • Views: 430
    Oct 19 2019, 06:34 PM Go to last post
  20. Steam + preorder?

    Started by Ryygar, Oct 16 2019 11:57 PM
    • Replies: 0
    • Views: 175
    Oct 16 2019, 11:57 PM Go to last post
  21. Will LOTRO still be here in Oct 2020?

    Started by epinephra, Oct 12 2019 10:52 PM
    • Replies: 5
    • Views: 625
    Oct 14 2019, 01:24 PM Go to last post
    • Replies: 2
    • Views: 242
    Oct 12 2019, 03:01 PM Go to last post
  22. Minas Morgul Collector's Edition help.

    Started by mist_rose, Oct 08 2019 07:32 AM
    • Replies: 2
    • Views: 712
    Oct 08 2019, 12:06 PM Go to last post
    • Replies: 7
    • Views: 405
    Oct 08 2019, 04:48 AM Go to last post
    • Replies: 4
    • Views: 727
    Oct 05 2019, 08:49 PM Go to last post
  23. Question Permissions to post on the forum

    Started by Muddo, Jun 17 2015 04:17 AM
    • Replies: 9
    • Views: 1,006
    Oct 05 2019, 03:00 PM Go to last post
  24. Unable to purchase Minus Morgul expansion

    Started by MargoKitty, Oct 04 2019 10:53 PM
    • Replies: 0
    • Views: 192
    Oct 04 2019, 10:53 PM Go to last post
  25. Didn't get credit for Legacy Bundle 1 year VIP

    Started by Okendor, Oct 04 2019 04:53 PM
    • Replies: 0
    • Views: 168
    Oct 04 2019, 04:53 PM Go to last post
    • Replies: 1
    • Views: 170
    Oct 04 2019, 12:00 PM Go to last post
  26. can not contact support from the game

    Started by rodin12, Oct 03 2019 10:25 AM
    • Replies: 0
    • Views: 131
    Oct 03 2019, 10:25 AM Go to last post

 
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