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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,950
    • Posts: 21,305
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Support Limited on Saturday, July 17th

    Started by CS_Alkaid, Jul 14 2017 03:32 PM
    • Replies: 0
    • Views: 201
    Jul 14 2017, 03:32 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 8,478
    Jun 12 2015, 03:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 5,812
    Apr 26 2015, 10:50 PM Go to last post
  1. Lotro Store and Help window not loading

    Started by Hillhomer, Today 08:31 AM
    • Replies: 2
    • Views: 43
    Today, 04:46 PM Go to last post
  2. VIP perks missing

    Started by erdried, Yesterday 01:37 PM
    • Replies: 5
    • Views: 101
    Yesterday, 02:43 PM Go to last post
  3. Can't make account for friend

    Started by Lidus, Yesterday 02:32 PM
    • Replies: 0
    • Views: 32
    Yesterday, 02:32 PM Go to last post
  4. Error 5

    Started by bssplayer, Yesterday 02:08 PM
    • Replies: 1
    • Views: 35
    Yesterday, 02:24 PM Go to last post
  5. Account breached, lost nearly all items

    Started by Thedhelm, Sep 05 2017 04:23 PM
    • Replies: 21
    • Views: 885
    Oct 13 2017, 04:22 AM Go to last post
    • Replies: 7
    • Views: 547
    Oct 13 2017, 04:18 AM Go to last post
    • Replies: 6
    • Views: 405
    Oct 12 2017, 11:49 AM Go to last post
    • Replies: 41
    • Views: 3,009
    Oct 12 2017, 03:00 AM Go to last post
  6. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    4 Pages
    1 2 3 4
    • Replies: 84
    • Views: 12,525
    Oct 11 2017, 07:49 PM Go to last post
  7. No support from support

    Started by Thedhelm, Oct 08 2017 04:56 PM
    • Replies: 7
    • Views: 197
    Oct 10 2017, 07:04 PM Go to last post
  8. transfer TP between my own lifetime accounts

    Started by crudger, Oct 01 2017 10:31 AM
    • Replies: 3
    • Views: 270
    Oct 02 2017, 05:10 PM Go to last post
  9. Complaint: Ingame support

    Started by Finnadan, Oct 01 2017 07:18 AM
    • Replies: 2
    • Views: 135
    Oct 02 2017, 05:08 PM Go to last post
  10. email service shutting down

    Started by abug, Oct 01 2017 04:02 PM
    • Replies: 1
    • Views: 116
    Oct 01 2017, 05:32 PM Go to last post
  11. Nameing and shameing on forums

    Started by Alko, Sep 27 2017 03:09 PM
    • Replies: 1
    • Views: 128
    Sep 27 2017, 03:55 PM Go to last post
  12. Multiple issues with the Password 'support'

    Started by sp33dccm, May 30 2017 02:04 PM
    • Replies: 5
    • Views: 365
    Sep 27 2017, 04:42 AM Go to last post
  13. Duplicate stat tomes

    Started by talisman2002, Sep 26 2017 07:53 PM
    • Replies: 1
    • Views: 132
    Sep 27 2017, 12:54 AM Go to last post
  14. Moria purchased twice

    Started by Yippee_38, Sep 24 2017 07:36 PM
    • Replies: 3
    • Views: 223
    Sep 26 2017, 07:57 PM Go to last post
  15. Bilbo's Birthday Quest

    Started by Ben1973, Sep 23 2017 04:28 PM
    • Replies: 2
    • Views: 168
    Sep 24 2017, 07:13 AM Go to last post
  16. Lost my lifetime subscription??

    Started by blays7x, May 08 2017 12:44 PM
    • Replies: 23
    • Views: 2,070
    Sep 23 2017, 01:15 PM Go to last post
  17. Giving gift to my friend?

    Started by Raichi, Sep 07 2017 01:15 PM
    • Replies: 2
    • Views: 232
    Sep 18 2017, 02:31 PM Go to last post
  18. Can't load the game

    Started by Nellosval, Sep 10 2017 06:02 AM
    • Replies: 7
    • Views: 247
    Sep 16 2017, 11:06 AM Go to last post
    • Replies: 0
    • Views: 176
    Sep 12 2017, 08:31 PM Go to last post
    • Replies: 1
    • Views: 137
    Sep 12 2017, 01:20 PM Go to last post
  19. Any way of getting old toons back?

    Started by bpd74, Sep 11 2017 03:31 PM
    • Replies: 2
    • Views: 195
    Sep 12 2017, 10:00 AM Go to last post
  20. Ultimate Bundle

    Started by Gela, Aug 21 2017 07:48 PM
    • Replies: 2
    • Views: 275
    Sep 11 2017, 02:19 AM Go to last post
  21. New Laptop - my old toons are gone!

    Started by Puff_maestro, Aug 25 2017 11:58 AM
    • Replies: 2
    • Views: 232
    Sep 09 2017, 03:01 AM Go to last post
    • Replies: 3
    • Views: 216
    Sep 09 2017, 02:27 AM Go to last post
  22. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 54
    • Views: 48,041
    Aug 26 2017, 08:39 PM Go to last post
  23. Queue for ticket handeling: How long does it take?

    Started by peerke, Aug 26 2017 07:58 AM
    • Replies: 2
    • Views: 208
    Aug 26 2017, 10:03 AM Go to last post
  24. Non-renewable subscribtion. Playing via Steam.

    Started by Hogo, Jul 07 2017 01:06 PM
    • Replies: 5
    • Views: 334
    Aug 24 2017, 03:20 PM Go to last post
    • Replies: 1
    • Views: 178
    Aug 23 2017, 06:24 AM Go to last post
    • Replies: 5
    • Views: 653
    Aug 21 2017, 07:34 PM Go to last post
  25. Smile Old Player Returning - Missing Quest Packs?

    Started by Ricochet, Jul 28 2017 01:20 PM
    • Replies: 11
    • Views: 470
    Aug 17 2017, 06:03 PM Go to last post
  26. Purchased VIP but no subscription?

    Started by Niehad, Aug 16 2017 07:55 AM
    • Replies: 3
    • Views: 288
    Aug 17 2017, 11:56 AM Go to last post
  27. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 7
    • Views: 8,738
    Aug 14 2017, 11:36 PM Go to last post
  28. Character Unavailable

    Started by Revpeyton, Aug 12 2017 05:26 PM
    • Replies: 2
    • Views: 205
    Aug 13 2017, 06:11 PM Go to last post
    • Replies: 3
    • Views: 351
    Aug 12 2017, 11:17 PM Go to last post
  29. Account problem

    Started by KilltoBill, Jul 23 2017 01:31 PM
    • Replies: 3
    • Views: 371
    Aug 12 2017, 02:27 PM Go to last post
  30. Thumbs down Launcher still not working...

    Started by Redlara, Aug 10 2017 11:27 AM
    • Replies: 0
    • Views: 197
    Aug 10 2017, 11:27 AM Go to last post

 
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