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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,947
    • Posts: 21,279
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    3 Pages
    1 2 3
    • Replies: 67
    • Views: 8,798
    Jun 03 2017, 10:10 AM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 7,994
    Jun 12 2015, 03:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 4,984
    Apr 26 2015, 10:50 PM Go to last post
  1. Hunter Class Deeds Bugged

    Started by oafy, Jun 24 2017 08:57 AM
    • Replies: 2
    • Views: 106
    Jun 24 2017, 11:46 AM Go to last post
  2. LotRO Store still not working.

    Started by rivenweye, Jun 09 2017 05:22 AM
    • Replies: 4
    • Views: 199
    Jun 22 2017, 09:10 AM Go to last post
  3. Payments taking from non existing member account

    Started by Tipze, Nov 14 2015 10:57 PM
    • Replies: 3
    • Views: 2,628
    Jun 20 2017, 11:06 PM Go to last post
  4. Lost my lifetime subscription??

    Started by blays7x, May 08 2017 12:44 PM
    • Replies: 5
    • Views: 438
    Jun 20 2017, 11:01 PM Go to last post
  5. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 51
    • Views: 44,987
    Jun 18 2017, 08:21 AM Go to last post
  6. Cannot post items in an Auction House

    Started by Angkansas, Jan 08 2014 05:46 PM
    • Replies: 12
    • Views: 3,623
    Jun 15 2017, 05:42 PM Go to last post
    • Replies: 7
    • Views: 296
    Jun 15 2017, 02:24 PM Go to last post
    • Replies: 34
    • Views: 2,482
    Jun 15 2017, 01:52 AM Go to last post
  7. Character help needed

    Started by Knight19, Jun 12 2017 06:14 PM
    • Replies: 3
    • Views: 132
    Jun 14 2017, 12:18 PM Go to last post
  8. Question How to add LOTRO to existing DDO Account?

    Started by Derkallah, May 06 2017 05:32 AM
    • Replies: 6
    • Views: 291
    Jun 12 2017, 04:36 PM Go to last post
  9. Suddenly Lost Paid VIP Status

    Started by ken04lotro, Jun 11 2017 05:27 PM
    • Replies: 0
    • Views: 86
    Jun 11 2017, 05:27 PM Go to last post
  10. No subscription for LOTRO found

    Started by Skrimokst, Jun 10 2017 03:06 PM
    • Replies: 0
    • Views: 79
    Jun 10 2017, 03:06 PM Go to last post
  11. Can't login

    Started by mattp8340, May 17 2013 10:18 PM
    • Replies: 16
    • Views: 6,782
    Jun 09 2017, 04:29 PM Go to last post
  12. Steam LoTRO store/points payment down past 2 days

    Started by Seesaw, Jun 09 2017 08:23 AM
    • Replies: 1
    • Views: 93
    Jun 09 2017, 08:44 AM Go to last post
  13. Character Did Not Transfer

    Started by FoundSurfing, Aug 22 2016 08:08 PM
    • Replies: 20
    • Views: 5,289
    Jun 08 2017, 09:35 PM Go to last post
  14. Question Paid VIP status no longer recognized?

    Started by chewnie01, Jun 07 2017 11:18 AM
    • Replies: 9
    • Views: 240
    Jun 08 2017, 11:50 AM Go to last post
    • Replies: 8
    • Views: 593
    Jun 08 2017, 03:59 AM Go to last post
  15. No subscription for LOTRO found

    Started by gnb, Jun 04 2017 05:25 PM
    • Replies: 2
    • Views: 127
    Jun 07 2017, 07:00 AM Go to last post
  16. Login password not recognised

    Started by DurakB, Jun 03 2017 11:01 AM
    • Replies: 3
    • Views: 156
    Jun 04 2017, 11:12 AM Go to last post
  17. Missed points buying an item

    Started by Godomir, Jun 01 2017 02:18 PM
    • Replies: 2
    • Views: 122
    Jun 01 2017, 04:29 PM Go to last post
  18. Returning Player~ can't locate account info:

    Started by Gildwr, May 31 2017 07:15 AM
    • Replies: 4
    • Views: 224
    Jun 01 2017, 05:10 AM Go to last post
  19. Multiple issues with the Password 'support'

    Started by sp33dccm, May 30 2017 02:04 PM
    • Replies: 3
    • Views: 153
    May 31 2017, 02:37 AM Go to last post
    • Replies: 1
    • Views: 92
    May 29 2017, 09:17 PM Go to last post
  20. SSG. My bad experience with you Help Desk

    Started by Darika, May 26 2017 12:24 AM
    • Replies: 5
    • Views: 252
    May 29 2017, 01:12 PM Go to last post
  21. Friend Banned, No Support Reply

    Started by VerinXVII, May 18 2017 09:47 PM
    • Replies: 4
    • Views: 340
    May 27 2017, 03:05 PM Go to last post
    • Replies: 14
    • Views: 597
    May 27 2017, 01:19 PM Go to last post
  22. Double charged no reply 10 days

    Started by Poachyn, May 24 2017 09:35 AM
    • Replies: 1
    • Views: 103
    May 24 2017, 12:10 PM Go to last post
  23. Previously unlocked character slot 'missing'

    Started by Cupelixx, Oct 22 2016 10:39 PM
    • Replies: 2
    • Views: 266
    May 22 2017, 08:42 AM Go to last post
  24. LOTRO points just got stolen.

    Started by MarcBorleanu, May 19 2017 10:59 AM
    • Replies: 5
    • Views: 319
    May 19 2017, 03:27 PM Go to last post
  25. Suspected memory leak

    Started by Belagern, May 11 2017 08:26 AM
    • Replies: 22
    • Views: 578
    May 15 2017, 03:55 AM Go to last post
    • Replies: 4
    • Views: 197
    May 13 2017, 12:36 PM Go to last post
  26. Ticket Open for 24 days....and Counting

    Started by PewPew9700, Mar 20 2017 06:06 PM
    • Replies: 6
    • Views: 486
    May 13 2017, 11:04 AM Go to last post
  27. Standing Stone help site ticket backlog

    Started by yzerman1991, May 04 2017 08:48 AM
    • Replies: 6
    • Views: 295
    May 12 2017, 01:18 PM Go to last post
  28. no access to email link

    Started by bhiozfk8232, Dec 08 2016 03:23 PM
    • Replies: 2
    • Views: 321
    May 10 2017, 09:45 PM Go to last post
  29. Unhappy Lost Two Characters on Crickhollow

    Started by nikdog5678, May 09 2017 04:19 PM
    • Replies: 2
    • Views: 178
    May 10 2017, 10:01 AM Go to last post
    • Replies: 2
    • Views: 175
    May 09 2017, 08:01 PM Go to last post
  30. Shadows of Angmar - Collectors Edition (Codemasters)

    Started by Ramex, May 08 2017 07:17 AM
    • Replies: 2
    • Views: 190
    May 08 2017, 09:01 AM Go to last post
  31. Looking for ALL my old characters

    Started by maximus85, May 02 2017 02:19 PM
    • Replies: 5
    • Views: 313
    May 08 2017, 12:09 AM Go to last post
  32. Kinship name change link?

    Started by foralt, May 07 2017 07:09 PM
    • Replies: 0
    • Views: 94
    May 07 2017, 07:09 PM Go to last post
  33. Does PayPal work again?

    Started by Evanirsb, Mar 25 2017 12:18 PM
    • Replies: 6
    • Views: 479
    May 07 2017, 09:48 AM Go to last post

 
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