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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,943
    • Posts: 21,258
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    2 Pages
    1 2
    • Replies: 30
    • Views: 2,641
    Feb 20 2017, 07:12 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 6,819
    Jun 12 2015, 04:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 3,842
    Apr 26 2015, 11:50 PM Go to last post
  1. STUCK

    Started by PupsIsMyDog, Feb 20 2017 12:38 AM
    • Replies: 5
    • Views: 174
    Yesterday, 02:16 PM Go to last post
  2. Unwanted Subscription

    Started by ToastCakeFactory, Feb 21 2017 02:06 PM
    • Replies: 2
    • Views: 75
    Feb 21 2017, 06:41 PM Go to last post
  3. Coming back after many years?

    Started by Coffee4cr, Feb 01 2017 12:49 AM
    • Replies: 6
    • Views: 297
    Feb 19 2017, 11:56 AM Go to last post
  4. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    2 Pages
    1 2
    • Replies: 40
    • Views: 40,667
    Feb 16 2017, 12:38 PM Go to last post
  5. My vip account

    Started by cliffnpatP4p, Feb 13 2017 04:40 AM
    • Replies: 2
    • Views: 182
    Feb 13 2017, 12:04 PM Go to last post
  6. VIP gold cap?

    Started by crushemall, Dec 08 2016 03:31 AM
    • Replies: 12
    • Views: 441
    Feb 11 2017, 06:34 AM Go to last post
  7. Active VIP mount?

    Started by faramirfan, Feb 07 2017 09:48 PM
    • Replies: 6
    • Views: 228
    Feb 11 2017, 06:28 AM Go to last post
  8. Unable to change subscription

    Started by aliedal, Feb 09 2017 10:28 PM
    • Replies: 1
    • Views: 100
    Feb 09 2017, 11:18 PM Go to last post
  9. VIP Access?

    Started by Kalli_Akashiru, Feb 08 2017 01:26 AM
    • Replies: 4
    • Views: 190
    Feb 09 2017, 01:51 AM Go to last post
  10. Request to have code retracted from account.

    Started by hez342007, Feb 08 2017 02:39 PM
    • Replies: 2
    • Views: 153
    Feb 09 2017, 01:40 AM Go to last post
    • Replies: 1
    • Views: 98
    Feb 08 2017, 11:58 PM Go to last post
  11. Two VIP accounts under a single log in

    Started by Mentat, Feb 06 2017 04:11 PM
    • Replies: 4
    • Views: 152
    Feb 07 2017, 05:35 PM Go to last post
  12. Cant reach any turbine support

    Started by Zarkhes, Feb 07 2017 11:40 AM
    • Replies: 5
    • Views: 217
    Feb 07 2017, 03:21 PM Go to last post
    • Replies: 1
    • Views: 114
    Feb 07 2017, 01:10 PM Go to last post
  13. have to log in for monthly 500 shop points?

    Started by Birol, Feb 07 2017 07:13 AM
    • Replies: 1
    • Views: 143
    Feb 07 2017, 10:36 AM Go to last post
  14. Watch support Tickets

    Started by -Vilyar, Feb 07 2017 07:04 AM
    • Replies: 0
    • Views: 80
    Feb 07 2017, 07:04 AM Go to last post
  15. Holding Cell

    Started by .borgo., Feb 06 2017 09:37 PM
    • Replies: 0
    • Views: 99
    Feb 06 2017, 09:37 PM Go to last post
  16. Lost a full year payment in changeover

    Started by aliedal, Feb 05 2017 07:50 PM
    • Replies: 2
    • Views: 178
    Feb 06 2017, 05:55 PM Go to last post
  17. New steed for VIPs

    Started by Ilosodan, Feb 06 2017 01:43 PM
    • Replies: 2
    • Views: 101
    Feb 06 2017, 02:24 PM Go to last post
    • Replies: 4
    • Views: 131
    Feb 06 2017, 01:27 PM Go to last post
  18. Question About claim the free samples...

    Started by JDrakul, Feb 01 2017 07:30 PM
    • Replies: 1
    • Views: 202
    Feb 03 2017, 01:50 PM Go to last post
  19. Support Turn Around Time

    Started by THELORDPAGEBOB, Feb 02 2017 10:25 PM
    • Replies: 0
    • Views: 91
    Feb 02 2017, 10:25 PM Go to last post
  20. Account ban appeal

    Started by hugo2, Feb 02 2017 10:10 AM
    • Replies: 4
    • Views: 233
    Feb 02 2017, 11:22 AM Go to last post
  21. Characters seem to be missing....

    Started by Moogoo, Jan 31 2017 07:02 PM
    • Replies: 2
    • Views: 134
    Feb 01 2017, 03:48 PM Go to last post
  22. Goldberry Not Showing Up to Progress Quests

    Started by abrahamL, Feb 01 2017 09:58 AM
    • Replies: 0
    • Views: 84
    Feb 01 2017, 09:58 AM Go to last post
  23. VIP transferred, but then cancelled?

    Started by Noomatik, Jan 30 2017 02:32 AM
    • Replies: 2
    • Views: 162
    Jan 31 2017, 05:07 PM Go to last post
  24. How do I get IM history

    Started by B1rd_of_H3rmes, Jan 30 2017 09:16 AM
    • Replies: 1
    • Views: 139
    Jan 31 2017, 12:39 AM Go to last post
  25. Missing 500 MC after todays update

    Started by Apukjij, Jan 27 2017 01:09 PM
    • Replies: 11
    • Views: 359
    Jan 29 2017, 09:20 AM Go to last post
  26. Renewed VIP question

    Started by zoeythefirst, Jan 23 2017 12:57 AM
    • Replies: 1
    • Views: 185
    Jan 28 2017, 11:50 PM Go to last post
  27. Perviously Purchased Content is no Longer Avalible

    Started by Vadalkin, Jan 26 2017 07:22 PM
    • Replies: 1
    • Views: 164
    Jan 26 2017, 08:06 PM Go to last post
  28. Exclamation Cannot create ticket

    Started by Heatherwilde, Jan 19 2017 07:58 PM
    • Replies: 9
    • Views: 293
    Jan 26 2017, 07:23 PM Go to last post
  29. Can't upgrade to VIP when launching from Steam

    Started by DracoFangor, Jan 23 2017 10:58 PM
    • Replies: 1
    • Views: 296
    Jan 24 2017, 02:29 AM Go to last post
    • Replies: 2
    • Views: 253
    Jan 22 2017, 02:12 AM Go to last post
  30. Returned to game, characters renamed?

    Started by ScottishViking, Jan 21 2017 01:40 PM
    • Replies: 4
    • Views: 185
    Jan 21 2017, 05:14 PM Go to last post
    • Replies: 1
    • Views: 135
    Jan 20 2017, 05:29 PM Go to last post
  31. Login fail

    Started by getserved, Jan 17 2017 10:47 AM
    • Replies: 1
    • Views: 190
    Jan 17 2017, 11:07 AM Go to last post
    • Replies: 6
    • Views: 288
    Jan 16 2017, 01:15 AM Go to last post
  32. What happened to my VIP account?

    Started by Anthalond, Sep 11 2016 05:54 PM
    • Replies: 3
    • Views: 445
    Jan 15 2017, 10:57 PM Go to last post
    • Replies: 1
    • Views: 139
    Jan 15 2017, 04:58 PM Go to last post
  33. Failed to queue for server

    Started by Wilaford, Dec 30 2016 01:34 PM
    • Replies: 3
    • Views: 377
    Jan 14 2017, 06:43 PM Go to last post

 
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