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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,001
    • Posts: 21,616
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 1,550
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 2,591
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 8,420
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 15,274
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 17,383
    Apr 26 2015, 11:50 PM Go to last post
  1. Unhappy Subscription Problem

    Started by Billboh, Dec 03 2021 10:31 PM
    • Replies: 3
    • Views: 435
    Today, 04:17 PM Go to last post
    • Replies: 0
    • Views: 48
    Today, 04:05 PM Go to last post
  2. Question Can't log in

    Started by Nengeleth, Apr 27 2020 06:02 PM
    5 Pages
    1 2 3 4 5
    • Replies: 114
    • Views: 15,044
    Today, 03:00 PM Go to last post
    • Replies: 1
    • Views: 100
    Today, 09:29 AM Go to last post
  3. Account Issue that is not being resolved

    Started by Creston, Nov 18 2021 05:03 PM
    • Replies: 24
    • Views: 1,552
    Yesterday, 01:46 PM Go to last post
  4. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    8 Pages
    1 2 3 4 5 6 7 ... 8
    • Replies: 191
    • Views: 53,199
    Yesterday, 01:40 PM Go to last post
    • Replies: 8
    • Views: 646
    Jan 17 2022, 09:22 PM Go to last post
  5. Unjust suspension

    Started by LotroEnjoyer, Jan 06 2022 08:38 PM
    • Replies: 5
    • Views: 460
    Jan 16 2022, 11:47 AM Go to last post
    • Replies: 20
    • Views: 12,967
    Jan 10 2022, 09:43 PM Go to last post
  6. Forum posting permissions?

    Started by Trurlius, May 01 2020 10:25 AM
    • Replies: 9
    • Views: 1,188
    Jan 09 2022, 06:10 PM Go to last post
  7. Unable to register new account

    Started by Tharhad, Jan 08 2022 11:46 AM
    • Replies: 1
    • Views: 142
    Jan 08 2022, 11:50 AM Go to last post
  8. How long does it take to get an Email?

    Started by Oelle, Jan 08 2022 08:57 AM
    • Replies: 23
    • Views: 714
    Jan 08 2022, 11:18 AM Go to last post
  9. Has my account been hijacked?

    Started by Nothrandir, Jan 08 2022 10:11 AM
    • Replies: 12
    • Views: 437
    Jan 08 2022, 11:04 AM Go to last post
  10. Newly purchased expansions not showing on account

    Started by Thagrune, Dec 26 2021 09:34 AM
    • Replies: 4
    • Views: 846
    Jan 06 2022, 01:01 PM Go to last post
  11. Lost premium status of account

    Started by DanielDushan, Jan 06 2022 01:53 AM
    • Replies: 3
    • Views: 212
    Jan 06 2022, 03:24 AM Go to last post
    • Replies: 7
    • Views: 471
    Jan 02 2022, 05:46 PM Go to last post
  12. Is Character Undelete Service for VIP outdated?

    Started by xDementedx, Dec 31 2021 03:02 PM
    • Replies: 2
    • Views: 258
    Jan 02 2022, 02:02 PM Go to last post
  13. It's time to SSG add 2FA to lotro

    Started by JiiPee, Jun 22 2021 09:44 PM
    • Replies: 9
    • Views: 1,113
    Dec 31 2021, 04:33 PM Go to last post
    • Replies: 2
    • Views: 449
    Dec 28 2021, 03:13 PM Go to last post
  14. Xsolla is C.R.A.P.

    Started by Nekroman1, Oct 03 2021 11:40 AM
    • Replies: 7
    • Views: 1,011
    Dec 27 2021, 02:28 AM Go to last post
  15. Cannot Remember Account Info

    Started by NucEng, Nov 22 2021 03:28 PM
    • Replies: 3
    • Views: 800
    Dec 26 2021, 04:28 PM Go to last post
  16. Fateful thunder aura NOT working

    Started by sting-sethkan, Dec 26 2021 12:40 AM
    • Replies: 0
    • Views: 189
    Dec 26 2021, 12:40 AM Go to last post
    • Replies: 5
    • Views: 527
    Dec 26 2021, 12:22 AM Go to last post
  17. Need To Change Email

    Started by BlastieBlastie, Dec 15 2021 10:30 PM
    • Replies: 7
    • Views: 557
    Dec 22 2021, 01:27 PM Go to last post
  18. Purchase cannot be completed

    Started by Mahri_Ridaen, Oct 08 2021 06:21 AM
    3 Pages
    1 2 3
    • Replies: 61
    • Views: 4,331
    Dec 22 2021, 10:52 AM Go to last post
    • Replies: 1
    • Views: 487
    Dec 22 2021, 05:29 AM Go to last post
  19. Connection rejected by Zendesk

    Started by Laurelinarien, Dec 21 2021 10:32 AM
    • Replies: 0
    • Views: 174
    Dec 21 2021, 10:32 AM Go to last post
  20. Posting Permission Please

    Started by Iasin, Dec 20 2021 11:07 AM
    • Replies: 0
    • Views: 149
    Dec 20 2021, 11:07 AM Go to last post
  21. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 06:37 AM
    • Replies: 20
    • Views: 3,107
    Dec 19 2021, 09:38 AM Go to last post
  22. Dear GM lord:Could you please freeze my VIP time?

    Started by grimpp, Dec 18 2021 07:02 AM
    • Replies: 0
    • Views: 202
    Dec 18 2021, 07:02 AM Go to last post
    • Replies: 1
    • Views: 443
    Dec 09 2021, 12:20 PM Go to last post
  23. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 02:31 PM
    • Replies: 12
    • Views: 2,861
    Dec 06 2021, 03:30 PM Go to last post
  24. My account may be temporarily suspended

    Started by Eruestan, Dec 06 2021 09:11 AM
    • Replies: 0
    • Views: 255
    Dec 06 2021, 09:11 AM Go to last post
  25. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    3 Pages
    1 2 3
    • Replies: 57
    • Views: 10,666
    Dec 05 2021, 09:50 PM Go to last post
    • Replies: 72
    • Views: 13,329
    Dec 05 2021, 07:26 AM Go to last post
    • Replies: 1
    • Views: 384
    Dec 04 2021, 11:04 PM Go to last post
  26. No subscription found for lotro

    Started by Saniden, Apr 10 2021 10:35 AM
    • Replies: 13
    • Views: 3,088
    Dec 03 2021, 03:14 PM Go to last post
  27. Unhappy Expansions bought locked?

    Started by Luna_90, Dec 01 2021 04:25 AM
    • Replies: 0
    • Views: 465
    Dec 01 2021, 04:25 AM Go to last post
  28. Valar Level Boost

    Started by wolfsrose, Nov 30 2021 02:26 PM
    • Replies: 0
    • Views: 263
    Nov 30 2021, 02:26 PM Go to last post
  29. New mail problem

    Started by BayanWarden, Nov 29 2021 01:17 PM
    • Replies: 1
    • Views: 312
    Nov 29 2021, 01:24 PM Go to last post

 
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