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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,963
    • Posts: 21,389
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Temporary In-game Support Hours Change

    Started by CS_Alkaid, May 03 2018 05:53 PM
    • Replies: 0
    • Views: 963
    May 03 2018, 05:53 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 825
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 10,046
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 8,177
    Apr 26 2015, 10:50 PM Go to last post
  1. Lotro stream

    Started by Kelung, Today 06:44 AM
    • Replies: 0
    • Views: 47
    Today, 06:44 AM Go to last post
  2. Angry Customer "Support"

    Started by Qertazus, Aug 14 2018 09:17 AM
    • Replies: 9
    • Views: 308
    Aug 17 2018, 01:37 PM Go to last post
  3. World Consolidation Giftbox

    Started by Xephita, Aug 13 2018 10:39 AM
    • Replies: 2
    • Views: 131
    Aug 14 2018, 02:14 AM Go to last post
  4. new account creation broken

    Started by RustyShadow, Aug 10 2018 06:37 PM
    • Replies: 6
    • Views: 329
    Aug 13 2018, 05:22 PM Go to last post
    • Replies: 4
    • Views: 319
    Aug 11 2018, 02:50 PM Go to last post
  5. Question temporary cancellation?

    Started by Legalam, Aug 06 2018 02:57 PM
    • Replies: 2
    • Views: 231
    Aug 07 2018, 08:17 AM Go to last post
  6. Missing LP for VIP

    Started by greatmom, Aug 01 2018 10:56 AM
    • Replies: 0
    • Views: 199
    Aug 01 2018, 10:56 AM Go to last post
  7. Character Did Not Transfer

    Started by FoundSurfing, Aug 22 2016 08:08 PM
    • Replies: 21
    • Views: 6,066
    Jul 29 2018, 09:58 AM Go to last post
  8. LOTRO online Account

    Started by John2090073, Jul 26 2018 06:11 PM
    • Replies: 1
    • Views: 171
    Jul 27 2018, 08:55 AM Go to last post
  9. Exclamation Custom Character Portrait bug

    Started by ChiefRA, Jul 20 2018 06:10 AM
    • Replies: 2
    • Views: 260
    Jul 24 2018, 10:45 AM Go to last post
  10. Can't change PW for other free account

    Started by Rheformed, Jul 15 2018 01:08 PM
    • Replies: 0
    • Views: 228
    Jul 15 2018, 01:08 PM Go to last post
  11. No subscription for LOTRO found

    Started by gnb, Jun 04 2017 05:25 PM
    • Replies: 9
    • Views: 3,773
    Jul 15 2018, 12:55 AM Go to last post
    • Replies: 1
    • Views: 290
    Jul 13 2018, 12:45 AM Go to last post
  12. LotRO Store still not working.

    Started by rivenweye, Jun 09 2017 05:22 AM
    • Replies: 6
    • Views: 1,425
    Jul 11 2018, 02:02 AM Go to last post
  13. Posting permissions: Images and attachments

    Started by Ismarond, Jul 05 2018 09:44 AM
    • Replies: 1
    • Views: 404
    Jul 05 2018, 12:52 PM Go to last post
  14. zip code

    Started by oggovog, Jul 02 2018 04:48 PM
    • Replies: 1
    • Views: 218
    Jul 02 2018, 06:07 PM Go to last post
  15. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 101
    • Views: 22,055
    Jul 02 2018, 12:29 PM Go to last post
  16. Missing characters

    Started by KingJamesWoodStrand, Jun 30 2018 09:26 PM
    • Replies: 1
    • Views: 206
    Jun 30 2018, 10:36 PM Go to last post
  17. going from 1 month vip to 3 months

    Started by mgurak, Jun 29 2018 06:51 PM
    • Replies: 2
    • Views: 365
    Jun 29 2018, 08:08 PM Go to last post
  18. account

    Started by Munch1369, Jun 27 2018 09:15 AM
    • Replies: 0
    • Views: 273
    Jun 27 2018, 09:15 AM Go to last post
    • Replies: 0
    • Views: 319
    Jun 20 2018, 09:04 PM Go to last post
  19. How long to get a reply to a ticket

    Started by Lisnari, Jun 15 2018 04:40 AM
    • Replies: 0
    • Views: 336
    Jun 15 2018, 04:40 AM Go to last post
  20. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 2
    • Views: 559
    Jun 12 2018, 02:26 AM Go to last post
  21. Change my useename

    Started by PuriVen, Jun 11 2018 04:52 PM
    • Replies: 1
    • Views: 283
    Jun 11 2018, 05:11 PM Go to last post
  22. Missing Store Points

    Started by EtherSword, Jun 09 2018 06:27 PM
    • Replies: 1
    • Views: 359
    Jun 09 2018, 07:26 PM Go to last post
  23. Account Confusion

    Started by Ananisapta, Jun 07 2018 05:28 PM
    • Replies: 1
    • Views: 421
    Jun 07 2018, 08:58 PM Go to last post
  24. Locked out of paid area

    Started by clancampbell, Jun 06 2018 12:22 PM
    • Replies: 2
    • Views: 359
    Jun 06 2018, 01:00 PM Go to last post
  25. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 9
    • Views: 1,113
    Jun 06 2018, 11:47 AM Go to last post
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  26. Being charged again for a game I don't play.

    Started by Almaxx, Jun 02 2018 02:29 AM
    • Replies: 2
    • Views: 434
    Jun 02 2018, 12:39 PM Go to last post
  27. Unsuspension pending

    Started by Galfendir, May 29 2018 04:30 PM
    • Replies: 0
    • Views: 428
    May 29 2018, 04:30 PM Go to last post
  28. Cancelled vip sub, can't access email to confirm.

    Started by Arch031, May 17 2018 12:38 PM
    • Replies: 0
    • Views: 410
    May 17 2018, 12:38 PM Go to last post
  29. Cleaning up old connections.... STILL

    Started by Daemonikal, May 14 2018 10:21 AM
    • Replies: 10
    • Views: 819
    May 15 2018, 08:51 AM Go to last post
  30. Returning player questions

    Started by hattrik21, May 11 2018 11:37 AM
    • Replies: 0
    • Views: 382
    May 11 2018, 11:37 AM Go to last post
    • Replies: 3
    • Views: 912
    May 10 2018, 04:24 PM Go to last post
  31. DDO and LOTRO account combination?

    Started by punkjay, Apr 23 2018 03:29 AM
    • Replies: 1
    • Views: 975
    May 07 2018, 05:48 PM Go to last post
  32. a problem with the bonus code

    Started by manutzio, May 02 2018 07:25 AM
    • Replies: 0
    • Views: 565
    May 02 2018, 07:25 AM Go to last post
  33. Expansions through Store

    Started by dianescraps, Apr 22 2018 10:48 AM
    • Replies: 6
    • Views: 628
    Apr 22 2018, 05:58 PM Go to last post
  34. Amazon payments failure

    Started by ParcivalB, Apr 20 2018 12:23 PM
    • Replies: 4
    • Views: 634
    Apr 21 2018, 04:48 PM Go to last post

 
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