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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,979
    • Posts: 21,487
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2019 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 1,629
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 4,373
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 12,542
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 12,290
    Apr 26 2015, 10:50 PM Go to last post
  1. Ticket Been Open Since FEB-2020

    Started by lort8819, Yesterday 06:16 PM
    • Replies: 1
    • Views: 95
    Yesterday, 06:29 PM Go to last post
  2. Recovering my lifetime subscription

    Started by Arithium, Apr 06 2020 12:13 PM
    • Replies: 3
    • Views: 172
    Yesterday, 12:15 PM Go to last post
    • Replies: 9
    • Views: 692
    Apr 06 2020, 07:33 AM Go to last post
  3. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    • Replies: 12
    • Views: 1,115
    Apr 04 2020, 04:39 PM Go to last post
  4. can not contact support from the game

    Started by rodin12, Oct 03 2019 09:25 AM
    • Replies: 2
    • Views: 260
    Apr 02 2020, 12:32 PM Go to last post
  5. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 8
    • Views: 1,591
    Apr 02 2020, 12:31 PM Go to last post
  6. What happen to Customer Service?

    Started by Gorthujr, Dec 26 2019 11:55 PM
    • Replies: 5
    • Views: 396
    Apr 02 2020, 11:36 AM Go to last post
  7. Exclamation No Acct Found on launcher

    Started by Nengeleth, Feb 12 2020 05:15 PM
    • Replies: 3
    • Views: 224
    Apr 02 2020, 11:31 AM Go to last post
    • Replies: 5
    • Views: 609
    Apr 02 2020, 11:18 AM Go to last post
  8. Angry Support response time

    Started by VincentVegahun, Nov 06 2019 03:33 AM
    • Replies: 1
    • Views: 231
    Apr 02 2020, 11:16 AM Go to last post
  9. Is there are existing customer support?

    Started by IndiJ, Dec 22 2019 07:35 AM
    • Replies: 1
    • Views: 238
    Apr 02 2020, 11:15 AM Go to last post
  10. Best support in the world

    Started by Promotions-and-ban, Dec 26 2019 12:58 PM
    • Replies: 3
    • Views: 343
    Apr 02 2020, 11:13 AM Go to last post
  11. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 01:51 PM
    • Replies: 2
    • Views: 359
    Apr 02 2020, 11:04 AM Go to last post
    • Replies: 3
    • Views: 468
    Apr 02 2020, 10:59 AM Go to last post
  12. Canit access account information

    Started by Artheyliaslight, Mar 30 2020 03:29 AM
    • Replies: 1
    • Views: 124
    Mar 30 2020, 04:33 PM Go to last post
  13. Turns out scaming is ok in this game

    Started by Alko, Mar 17 2020 05:05 PM
    • Replies: 5
    • Views: 674
    Mar 26 2020, 05:09 PM Go to last post
  14. Cannot find old characters from Vilya

    Started by Zyriel, Feb 20 2020 06:57 PM
    • Replies: 11
    • Views: 756
    Mar 25 2020, 05:14 PM Go to last post
  15. The shadow of Mordor quest/instance

    Started by Dathuca, Nov 06 2019 01:33 PM
    • Replies: 4
    • Views: 516
    Mar 24 2020, 02:57 PM Go to last post
  16. Character Creation Issues

    Started by sonicseven, Mar 24 2020 10:36 AM
    • Replies: 2
    • Views: 141
    Mar 24 2020, 02:02 PM Go to last post
  17. @Cordovan Feedback about lotro support in/out of the game

    Started by Grimstborith, Jul 30 2019 03:05 PM
    2 Pages
    1 2
    • Replies: 35
    • Views: 7,142
    Mar 24 2020, 11:51 AM Go to last post
  18. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 01:31 PM
    • Replies: 7
    • Views: 1,331
    Mar 23 2020, 06:00 PM Go to last post
  19. Subscription not making me a VIP in game.

    Started by Suzina, Mar 22 2020 12:34 PM
    • Replies: 2
    • Views: 171
    Mar 22 2020, 09:37 PM Go to last post
  20. Returning Player

    Started by Famas, Mar 21 2020 02:31 PM
    • Replies: 1
    • Views: 159
    Mar 21 2020, 04:38 PM Go to last post
  21. Question hair?

    Started by BrainiacXL, Mar 20 2020 08:12 PM
    • Replies: 1
    • Views: 136
    Mar 20 2020, 09:09 PM Go to last post
    • Replies: 4
    • Views: 248
    Mar 09 2020, 11:28 AM Go to last post
  22. Can't Login (No Answer from support)

    Started by Sapphir, Feb 18 2020 05:36 PM
    • Replies: 0
    • Views: 274
    Feb 18 2020, 05:36 PM Go to last post
  23. Angry Lost Characters

    Started by VincentVegahun, Oct 26 2019 03:30 AM
    • Replies: 6
    • Views: 665
    Feb 17 2020, 05:26 PM Go to last post
  24. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 10
    • Views: 14,762
    Feb 15 2020, 05:42 PM Go to last post
  25. Old server transfers currently unavailable

    Started by Hydo5, Feb 14 2020 05:13 AM
    • Replies: 0
    • Views: 161
    Feb 14 2020, 05:13 AM Go to last post
  26. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 03:45 PM
    • Replies: 16
    • Views: 1,065
    Feb 12 2020, 05:20 PM Go to last post
  27. Can't log on my RK

    Started by mhg_957, Feb 03 2020 08:46 PM
    • Replies: 1
    • Views: 150
    Feb 04 2020, 05:23 PM Go to last post
  28. Monthly 500 LP

    Started by mykidstjz, Feb 04 2020 06:30 AM
    • Replies: 0
    • Views: 124
    Feb 04 2020, 06:30 AM Go to last post
    • Replies: 0
    • Views: 147
    Jan 30 2020, 03:47 PM Go to last post
  29. Expired certificate on signup page redirect

    Started by Pony-o, Jan 27 2020 02:03 PM
    • Replies: 0
    • Views: 139
    Jan 27 2020, 02:03 PM Go to last post
  30. Should I be concerned - no characters on login page

    Started by secpar, Jan 26 2020 02:57 PM
    • Replies: 4
    • Views: 245
    Jan 27 2020, 10:22 AM Go to last post
    • Replies: 48
    • Views: 4,593
    Jan 25 2020, 11:44 AM Go to last post
    • Replies: 3
    • Views: 299
    Jan 22 2020, 02:45 PM Go to last post
  31. Post Turbine account page appears to be not working

    Started by Shadalarion, Jan 16 2020 10:11 PM
    • Replies: 2
    • Views: 237
    Jan 18 2020, 04:50 PM Go to last post
    • Replies: 0
    • Views: 122
    Jan 17 2020, 08:29 PM Go to last post
  32. Account / password error-unable to log in! HELP!

    Started by Dok1984, Jan 16 2020 08:01 AM
    • Replies: 4
    • Views: 275
    Jan 16 2020, 02:47 PM Go to last post

 
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