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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,956
    • Posts: 21,357
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Customer Service Holiday Schedule 2017

    Started by CS_Alkaid, Nov 22 2017 08:04 PM
    • Replies: 0
    • Views: 325
    Nov 22 2017, 08:04 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 9,004
    Jun 12 2015, 04:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 6,486
    Apr 26 2015, 11:50 PM Go to last post
  1. When is a VIP not a VIP?

    Started by Earthsuit, Jan 18 2018 05:22 PM
    • Replies: 1
    • Views: 69
    Jan 18 2018, 06:21 PM Go to last post
  2. LOTRO Server is Busy. Please Try Again Later

    Started by Grevback, Jan 18 2018 04:54 PM
    • Replies: 0
    • Views: 29
    Jan 18 2018, 04:54 PM Go to last post
  3. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    4 Pages
    1 2 3 4
    • Replies: 89
    • Views: 14,711
    Jan 16 2018, 09:30 AM Go to last post
  4. (Auto-)banning is getting out of hand

    Started by Leofine, Jan 12 2018 04:59 PM
    • Replies: 7
    • Views: 486
    Jan 16 2018, 05:54 AM Go to last post
  5. account recovery

    Started by Urtho, Jan 15 2018 06:13 PM
    • Replies: 2
    • Views: 107
    Jan 15 2018, 09:45 PM Go to last post
  6. How to post new thread?

    Started by Drussx, Jan 28 2014 06:02 AM
    • Replies: 9
    • Views: 9,338
    Jan 14 2018, 11:46 PM Go to last post
  7. Cant access LOTRO store

    Started by Niccolas, Jan 06 2018 12:07 PM
    • Replies: 3
    • Views: 110
    Jan 14 2018, 07:37 PM Go to last post
  8. info for those using customer support.

    Started by breakboy, Jan 13 2018 02:00 PM
    • Replies: 0
    • Views: 108
    Jan 13 2018, 02:00 PM Go to last post
  9. Cancellation of account, keeping LP

    Started by Marancil, Jan 01 2018 05:29 PM
    • Replies: 9
    • Views: 283
    Jan 13 2018, 12:18 PM Go to last post
    • Replies: 1
    • Views: 85
    Jan 11 2018, 08:58 PM Go to last post
  10. Mount Missing from Helms Deep Expansion

    Started by Jariahel, Jan 11 2018 02:31 PM
    • Replies: 2
    • Views: 71
    Jan 11 2018, 07:08 PM Go to last post
  11. Goodbye for now.

    Started by rooney, Jan 11 2018 01:05 PM
    • Replies: 1
    • Views: 141
    Jan 11 2018, 02:16 PM Go to last post
  12. Post Don't remember what server previously played

    Started by Danielzero, Apr 22 2012 01:51 AM
    • Replies: 9
    • Views: 4,622
    Jan 09 2018, 02:09 PM Go to last post
    • Replies: 1
    • Views: 195
    Jan 07 2018, 05:11 AM Go to last post
  13. Help me ! Please i am not guilty

    Started by toygar, Dec 30 2017 09:41 AM
    • Replies: 3
    • Views: 267
    Jan 04 2018, 05:55 AM Go to last post
  14. How to find coupon codes

    Started by Ivur, Dec 26 2017 08:58 PM
    • Replies: 2
    • Views: 145
    Jan 03 2018, 04:09 PM Go to last post
  15. No subscription for LOTRO found

    Started by gnb, Jun 04 2017 06:25 PM
    • Replies: 4
    • Views: 456
    Jan 03 2018, 03:51 PM Go to last post
  16. Angry Account hacked - after week no respond

    Started by Tucman, Dec 24 2017 08:09 AM
    • Replies: 5
    • Views: 348
    Jan 02 2018, 04:15 PM Go to last post
  17. Where's my horse?

    Started by Manna2, Dec 31 2017 08:20 PM
    • Replies: 2
    • Views: 127
    Dec 31 2017, 08:39 PM Go to last post
  18. LOTRO Store

    Started by rooney, Dec 30 2017 05:06 PM
    • Replies: 2
    • Views: 124
    Dec 31 2017, 05:01 PM Go to last post
    • Replies: 2
    • Views: 103
    Dec 30 2017, 01:14 AM Go to last post
  19. Exclamation Managing Subscriptions Offers No Info

    Started by silverbluemoon, Dec 23 2017 01:38 AM
    • Replies: 2
    • Views: 150
    Dec 29 2017, 07:37 PM Go to last post
  20. game time card

    Started by Sargon_von_Akkad, Dec 25 2017 06:52 AM
    • Replies: 3
    • Views: 159
    Dec 25 2017, 02:55 PM Go to last post
    • Replies: 0
    • Views: 109
    Dec 24 2017, 04:56 AM Go to last post
  21. Access is denied!!!! *Wrathful post*

    Started by Ninky, Dec 20 2017 12:50 AM
    • Replies: 10
    • Views: 368
    Dec 20 2017, 10:06 PM Go to last post
  22. 3 month VIP not auto-renewing?

    Started by Capn-Ard, Dec 17 2017 04:50 PM
    • Replies: 0
    • Views: 143
    Dec 17 2017, 04:50 PM Go to last post
  23. 75% off Eriador Bundle

    Started by d0h, Dec 17 2017 11:43 AM
    • Replies: 2
    • Views: 225
    Dec 17 2017, 03:05 PM Go to last post
  24. Exclamation Lotro Store offer for vault expansion problem

    Started by KeenCheetah, Dec 16 2017 10:44 PM
    • Replies: 0
    • Views: 122
    Dec 16 2017, 10:44 PM Go to last post
  25. poor customer support

    Started by Casron, Dec 04 2017 03:39 PM
    • Replies: 5
    • Views: 367
    Dec 14 2017, 11:40 AM Go to last post
  26. Can request password reset.

    Started by Xiphoid, Dec 13 2017 02:03 PM
    • Replies: 0
    • Views: 126
    Dec 13 2017, 02:03 PM Go to last post
  27. My Characters are gone =(

    Started by Timujiin, Dec 12 2017 11:53 AM
    • Replies: 2
    • Views: 158
    Dec 12 2017, 12:37 PM Go to last post
    • Replies: 43
    • Views: 3,383
    Dec 11 2017, 05:01 PM Go to last post
  28. Game Managers suck it hard

    Started by Jenerate, Dec 09 2017 08:34 PM
    • Replies: 0
    • Views: 223
    Dec 09 2017, 08:34 PM Go to last post
    • Replies: 0
    • Views: 99
    Dec 09 2017, 10:06 AM Go to last post
  29. SSG help

    Started by Mylove4, Dec 06 2017 07:37 AM
    • Replies: 4
    • Views: 274
    Dec 06 2017, 05:06 PM Go to last post
  30. Question Character transfer - several questions

    Started by Ariadneth, Dec 06 2017 01:36 PM
    • Replies: 1
    • Views: 127
    Dec 06 2017, 01:41 PM Go to last post
  31. VIP status not working in-game

    Started by Jinkys, Dec 06 2017 09:41 AM
    • Replies: 0
    • Views: 160
    Dec 06 2017, 09:41 AM Go to last post
    • Replies: 11
    • Views: 338
    Dec 05 2017, 11:45 AM Go to last post
  32. All my Characters Gone

    Started by Gyndori, Dec 04 2017 06:47 PM
    • Replies: 3
    • Views: 217
    Dec 05 2017, 04:10 AM Go to last post
  33. How Long Does Account Support Take

    Started by Jayvani, Dec 03 2017 01:16 PM
    • Replies: 3
    • Views: 197
    Dec 03 2017, 06:12 PM Go to last post

 
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