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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,968
    • Posts: 21,409
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 215
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 1,587
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 10,503
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 9,206
    Apr 26 2015, 11:50 PM Go to last post
    • Replies: 2
    • Views: 66
    Yesterday, 08:53 PM Go to last post
  1. Question 2-Factor Authentication

    Started by RavenusGuard, Mar 08 2016 06:26 AM
    • Replies: 14
    • Views: 1,418
    Yesterday, 07:44 PM Go to last post
  2. Stuck in Installing Pre-Reqs

    Started by sylar2vlotr, Dec 10 2018 04:26 PM
    • Replies: 0
    • Views: 56
    Dec 10 2018, 04:26 PM Go to last post
  3. Spam email messages

    Started by liltank, Dec 06 2018 08:49 PM
    • Replies: 8
    • Views: 266
    Dec 10 2018, 02:02 PM Go to last post
  4. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 103
    • Views: 25,280
    Dec 07 2018, 04:21 PM Go to last post
  5. Quick question account creation dates

    Started by petrikur, Dec 06 2018 06:41 AM
    • Replies: 1
    • Views: 82
    Dec 06 2018, 07:47 AM Go to last post
  6. Neither of my clients are working

    Started by Smapper, Dec 05 2018 05:21 PM
    • Replies: 0
    • Views: 65
    Dec 05 2018, 05:21 PM Go to last post
  7. cancel vip on mac?

    Started by Amariel, Dec 05 2018 08:35 AM
    • Replies: 2
    • Views: 84
    Dec 05 2018, 08:53 AM Go to last post
  8. How long to wait for support?

    Started by Svetgar, Oct 31 2018 08:25 PM
    • Replies: 22
    • Views: 814
    Nov 26 2018, 05:44 PM Go to last post
  9. Where is the in-game support?

    Started by Yicky, Nov 12 2018 07:57 PM
    • Replies: 3
    • Views: 254
    Nov 26 2018, 05:40 PM Go to last post
  10. Exclamation Urgent ticket no. 68780 stays unattended

    Started by Urwendil, Nov 09 2018 09:13 AM
    • Replies: 2
    • Views: 334
    Nov 26 2018, 05:36 PM Go to last post
    • Replies: 3
    • Views: 257
    Nov 26 2018, 05:33 PM Go to last post
    • Replies: 0
    • Views: 134
    Nov 26 2018, 04:40 PM Go to last post
    • Replies: 2
    • Views: 183
    Nov 22 2018, 10:29 PM Go to last post
  11. 2007 Account - Anniversary Frames

    Started by Kenben11, Nov 16 2018 03:39 AM
    • Replies: 6
    • Views: 352
    Nov 19 2018, 07:06 AM Go to last post
  12. Lotro points vanished!

    Started by Goncalo_Custodio, Nov 17 2018 09:19 AM
    • Replies: 1
    • Views: 315
    Nov 17 2018, 06:48 PM Go to last post
  13. Prepaid Credit Cards for LOTRO Store? Yes/no?

    Started by downspiral, Nov 17 2018 03:29 PM
    • Replies: 0
    • Views: 168
    Nov 17 2018, 03:29 PM Go to last post
  14. Belfalas port to home

    Started by Lotsofhope, Nov 16 2018 04:35 AM
    • Replies: 1
    • Views: 164
    Nov 16 2018, 08:42 PM Go to last post
  15. Angry LotRO Points NOT being given for deed completion

    Started by DonZilla, Nov 02 2018 05:17 PM
    • Replies: 3
    • Views: 257
    Nov 06 2018, 05:58 PM Go to last post
  16. Getting password error at log in screen

    Started by Smiling_Bandit, Oct 24 2018 01:49 AM
    • Replies: 8
    • Views: 377
    Nov 02 2018, 06:32 PM Go to last post
    • Replies: 0
    • Views: 306
    Oct 30 2018, 01:32 PM Go to last post
  17. vip not working

    Started by caligirl25, Oct 27 2018 08:59 PM
    • Replies: 6
    • Views: 352
    Oct 29 2018, 08:16 PM Go to last post
    • Replies: 15
    • Views: 2,066
    Oct 28 2018, 10:49 AM Go to last post
  18. Account name..

    Started by Ezayah45, Oct 27 2018 10:03 AM
    • Replies: 4
    • Views: 317
    Oct 27 2018, 09:49 PM Go to last post
  19. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 09:17 AM
    • Replies: 0
    • Views: 167
    Oct 27 2018, 09:17 AM Go to last post
  20. Store Purchase of Mordor Problem

    Started by SavinDwarf, Oct 24 2018 11:21 AM
    • Replies: 5
    • Views: 247
    Oct 27 2018, 08:44 AM Go to last post
  21. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    3 Pages
    1 2 3
    • Replies: 55
    • Views: 60,270
    Oct 25 2018, 11:56 AM Go to last post
  22. Purchase VIP for someone Else? HOW?

    Started by SavinDwarf, Oct 24 2018 11:33 AM
    • Replies: 3
    • Views: 212
    Oct 25 2018, 11:21 AM Go to last post
  23. Error when trying to log in

    Started by Devildoc, Oct 25 2018 10:02 AM
    • Replies: 1
    • Views: 176
    Oct 25 2018, 10:04 AM Go to last post
  24. Turbine points still a thing?

    Started by Smiling_Bandit, Oct 24 2018 01:10 AM
    • Replies: 2
    • Views: 210
    Oct 24 2018, 09:05 AM Go to last post
    • Replies: 0
    • Views: 283
    Oct 18 2018, 01:10 PM Go to last post
  25. How do i recover my old characters?

    Started by BloodBarron, Oct 18 2018 07:04 AM
    • Replies: 1
    • Views: 238
    Oct 18 2018, 12:45 PM Go to last post
  26. Unable to log in via launcher

    Started by Lochnardo, Oct 17 2018 10:26 AM
    • Replies: 5
    • Views: 327
    Oct 18 2018, 06:09 AM Go to last post
  27. Proton and Lotro

    Started by ErroneousBosch, Oct 01 2018 07:17 PM
    • Replies: 1
    • Views: 392
    Oct 11 2018, 03:21 PM Go to last post
  28. Deleting posts

    Started by Iggymojungle, Oct 09 2018 06:57 PM
    • Replies: 5
    • Views: 299
    Oct 10 2018, 05:22 PM Go to last post
  29. request refund

    Started by Marcos1995, Sep 25 2018 11:50 PM
    • Replies: 3
    • Views: 501
    Sep 27 2018, 01:14 PM Go to last post
  30. Exclamation Unable to chat on world channel

    Started by Iggymojungle, Sep 14 2018 02:30 PM
    • Replies: 10
    • Views: 536
    Sep 27 2018, 03:16 AM Go to last post
    • Replies: 1
    • Views: 237
    Sep 26 2018, 08:14 PM Go to last post
  31. Unhappy Xsolla email warns of lifetime expiry

    Started by Larhanya_Theliel, Sep 20 2018 10:17 AM
    • Replies: 3
    • Views: 537
    Sep 20 2018, 01:41 PM Go to last post
  32. Funny Xsolla Subscription Notification

    Started by Tusky, Sep 20 2018 10:17 AM
    • Replies: 1
    • Views: 332
    Sep 20 2018, 12:52 PM Go to last post

 
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