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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,998
    • Posts: 21,564
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 848
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,124
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 7,059
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 14,190
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 15,190
    Apr 26 2015, 10:50 PM Go to last post
  1. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 144
    • Views: 41,286
    Yesterday, 08:14 PM Go to last post
  2. It's time to SSG add 2FA to lotro

    Started by JiiPee, Jun 22 2021 08:44 PM
    • Replies: 3
    • Views: 147
    Yesterday, 11:28 AM Go to last post
  3. My friend cannot recover the account password.

    Started by pulisovesti, Jun 11 2021 02:28 PM
    • Replies: 6
    • Views: 266
    Yesterday, 11:24 AM Go to last post
  4. unable to purchase Expansion Trove

    Started by Black_Wolf_90, Yesterday 01:57 AM
    • Replies: 0
    • Views: 83
    Yesterday, 01:57 AM Go to last post
  5. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    2 Pages
    1 2
    • Replies: 38
    • Views: 3,581
    Yesterday, 01:43 AM Go to last post
  6. Lifer wants to give gift to son

    Started by Docwatson, Jun 22 2021 09:17 AM
    • Replies: 1
    • Views: 144
    Jun 22 2021, 09:41 AM Go to last post
  7. Account recovery request

    Started by gojonoku, Jun 12 2021 05:07 AM
    • Replies: 6
    • Views: 308
    Jun 22 2021, 05:47 AM Go to last post
  8. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 01:04 PM
    • Replies: 3
    • Views: 185
    Jun 18 2021, 09:52 AM Go to last post
  9. VIP Billing Question

    Started by SavinDwarf, Jun 17 2021 09:43 AM
    • Replies: 1
    • Views: 89
    Jun 17 2021, 09:49 AM Go to last post
  10. Why Did you ban my alt account?

    Started by ZepherZaner, Jun 13 2021 11:39 PM
    • Replies: 1
    • Views: 268
    Jun 14 2021, 01:25 PM Go to last post
    • Replies: 4
    • Views: 1,920
    Jun 14 2021, 09:47 AM Go to last post
    • Replies: 4
    • Views: 138
    Jun 13 2021, 04:27 AM Go to last post
  11. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 2
    • Views: 338
    Jun 13 2021, 04:24 AM Go to last post
  12. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 05:37 AM
    • Replies: 9
    • Views: 944
    Jun 09 2021, 04:20 AM Go to last post
    • Replies: 0
    • Views: 152
    Jun 07 2021, 11:19 PM Go to last post
  13. Angry CANNOT BUY Minas Morgul from lotro market.

    Started by dangraham66, Mar 16 2021 07:10 AM
    • Replies: 18
    • Views: 1,646
    Jun 06 2021, 03:31 AM Go to last post
  14. All of my old characters are gone

    Started by komakinoXX, Mar 31 2021 12:22 AM
    • Replies: 8
    • Views: 1,170
    Jun 02 2021, 05:13 AM Go to last post
  15. Unable to Complete Purchase of Starter Bundle

    Started by Gibdomir, Jun 02 2021 04:05 AM
    • Replies: 0
    • Views: 89
    Jun 02 2021, 04:05 AM Go to last post
  16. How do I update my credit card info?

    Started by CloudCastle, Mar 09 2021 04:34 PM
    • Replies: 5
    • Views: 601
    May 29 2021, 07:59 PM Go to last post
  17. Transfer to US to Europe

    Started by Sulumor, May 28 2021 06:26 PM
    • Replies: 2
    • Views: 402
    May 28 2021, 06:50 PM Go to last post
  18. Unable to re-activate account

    Started by Mossgrove, May 27 2021 08:52 PM
    • Replies: 1
    • Views: 264
    May 27 2021, 09:55 PM Go to last post
    • Replies: 1
    • Views: 335
    May 19 2021, 11:41 PM Go to last post
  19. Can I use the same email for multiple accounts?

    Started by BigLotroFan, May 18 2021 04:44 PM
    • Replies: 3
    • Views: 276
    May 19 2021, 04:09 AM Go to last post
  20. Can't buy anything on the lottery market

    Started by Ruslan9898, May 15 2021 08:54 AM
    • Replies: 0
    • Views: 188
    May 15 2021, 08:54 AM Go to last post
  21. Most of my expansions are gone.

    Started by BossDJ, Mar 16 2021 11:07 PM
    • Replies: 2
    • Views: 768
    May 13 2021, 05:46 PM Go to last post
    • Replies: 12
    • Views: 3,552
    May 06 2021, 05:48 AM Go to last post
  22. Unable to upgrade to VIP, verification issue

    Started by Gruffyn, Apr 27 2021 03:40 AM
    • Replies: 4
    • Views: 461
    Apr 28 2021, 01:55 AM Go to last post
  23. VIP with a missing Premium House

    Started by SkinnerJ84, Apr 27 2021 08:25 PM
    • Replies: 0
    • Views: 256
    Apr 27 2021, 08:25 PM Go to last post
  24. Shared item transfert

    Started by Hulrond, Apr 26 2021 04:17 PM
    • Replies: 3
    • Views: 335
    Apr 26 2021, 10:24 PM Go to last post
    • Replies: 1
    • Views: 272
    Apr 26 2021, 07:40 PM Go to last post
  25. Worked fine then....

    Started by Happyoldguy, Apr 22 2021 03:21 AM
    • Replies: 3
    • Views: 352
    Apr 24 2021, 03:52 PM Go to last post
  26. login problem

    Started by ravenswolfy, Apr 23 2021 03:06 PM
    • Replies: 3
    • Views: 361
    Apr 24 2021, 09:53 AM Go to last post
  27. No subscription found for lotro

    Started by Saniden, Apr 10 2021 09:35 AM
    • Replies: 5
    • Views: 610
    Apr 20 2021, 05:53 PM Go to last post
  28. So, how do I change my password?

    Started by znul, Apr 19 2021 02:29 PM
    • Replies: 1
    • Views: 260
    Apr 19 2021, 03:46 PM Go to last post
  29. Almeda Wild Fire Victim

    Started by Munch1369, Apr 17 2021 05:18 PM
    • Replies: 1
    • Views: 240
    Apr 17 2021, 07:20 PM Go to last post
  30. Housing Escrow

    Started by Lofnheid, Apr 14 2021 11:56 AM
    • Replies: 1
    • Views: 234
    Apr 14 2021, 02:14 PM Go to last post
  31. Premium Housing Writs

    Started by TigerOfFury, Apr 01 2021 03:35 PM
    • Replies: 3
    • Views: 413
    Apr 13 2021, 06:46 PM Go to last post
    • Replies: 1
    • Views: 247
    Apr 09 2021, 12:23 PM Go to last post
    • Replies: 4
    • Views: 495
    Apr 06 2021, 12:07 PM Go to last post
    • Replies: 1
    • Views: 369
    Mar 29 2021, 01:12 PM Go to last post

 
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