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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,975
    • Posts: 21,453
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2019 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,523
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 3,981
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 12,291
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 11,954
    Apr 26 2015, 11:50 PM Go to last post
  1. Post Turbine account page appears to be not working

    Started by Shadalarion, Jan 16 2020 11:11 PM
    • Replies: 2
    • Views: 102
    Yesterday, 05:50 PM Go to last post
    • Replies: 0
    • Views: 52
    Jan 17 2020, 09:29 PM Go to last post
  2. Account / password error-unable to log in! HELP!

    Started by Dok1984, Jan 16 2020 09:01 AM
    • Replies: 4
    • Views: 150
    Jan 16 2020, 03:47 PM Go to last post
  3. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    • Replies: 2
    • Views: 172
    Jan 16 2020, 01:08 PM Go to last post
  4. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 02:51 PM
    • Replies: 1
    • Views: 183
    Jan 16 2020, 08:36 AM Go to last post
  5. Red face 2011 Player

    Started by XxgermanyxX, Dec 18 2019 10:23 PM
    • Replies: 3
    • Views: 293
    Jan 12 2020, 09:44 AM Go to last post
  6. Account compromised - Ticket gone stale..?

    Started by Vuguroth, Jan 10 2020 05:37 AM
    • Replies: 1
    • Views: 130
    Jan 10 2020, 12:27 PM Go to last post
  7. LOTRO Client not loggin in anymore

    Started by TamX, Jan 06 2020 02:18 PM
    • Replies: 1
    • Views: 159
    Jan 09 2020, 11:29 AM Go to last post
  8. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 04:45 PM
    • Replies: 10
    • Views: 643
    Jan 09 2020, 10:41 AM Go to last post
    • Replies: 8
    • Views: 472
    Jan 08 2020, 07:41 AM Go to last post
    • Replies: 2
    • Views: 148
    Jan 07 2020, 08:55 AM Go to last post
  9. Store purchases not delived

    Started by mjk47, Jan 04 2020 07:58 AM
    • Replies: 13
    • Views: 377
    Jan 06 2020, 02:18 AM Go to last post
  10. 9+ hours and no Minas Morgul Product Key

    Started by Aerras, Dec 23 2019 08:15 PM
    • Replies: 8
    • Views: 326
    Jan 04 2020, 10:16 AM Go to last post
  11. Characters/Game Inaccessable

    Started by SunJian, Dec 24 2019 01:06 PM
    • Replies: 2
    • Views: 239
    Jan 01 2020, 06:54 PM Go to last post
  12. Entering new credit card details

    Started by Atrixzia, Dec 30 2019 11:22 AM
    • Replies: 2
    • Views: 177
    Dec 31 2019, 01:07 AM Go to last post
    • Replies: 3
    • Views: 284
    Dec 29 2019, 09:47 PM Go to last post
    • Replies: 47
    • Views: 4,439
    Dec 28 2019, 12:57 AM Go to last post
  13. What happen to Customer Service?

    Started by Gorthujr, Dec 27 2019 12:55 AM
    • Replies: 4
    • Views: 231
    Dec 27 2019, 04:10 PM Go to last post
  14. Best support in the world

    Started by Promotions-and-ban, Dec 26 2019 01:58 PM
    • Replies: 2
    • Views: 198
    Dec 26 2019, 07:56 PM Go to last post
  15. That order number does not exist

    Started by Tech6425, Dec 22 2019 10:53 AM
    • Replies: 6
    • Views: 267
    Dec 23 2019, 07:51 PM Go to last post
  16. Is there are existing customer support?

    Started by IndiJ, Dec 22 2019 08:35 AM
    • Replies: 0
    • Views: 133
    Dec 22 2019, 08:35 AM Go to last post
  17. Launcher problems/account login issues

    Started by jonasty, Nov 17 2019 12:40 PM
    • Replies: 5
    • Views: 462
    Dec 17 2019, 10:24 PM Go to last post
    • Replies: 0
    • Views: 151
    Dec 08 2019, 01:32 PM Go to last post
  18. Unhappy Lots went missing today

    Started by markc, Dec 07 2019 03:17 PM
    • Replies: 1
    • Views: 338
    Dec 07 2019, 04:09 PM Go to last post
    • Replies: 1
    • Views: 228
    Dec 07 2019, 09:23 AM Go to last post
  19. Transfers from closed servers needed

    Started by jwall37, Dec 03 2019 04:43 PM
    • Replies: 8
    • Views: 551
    Dec 05 2019, 04:09 PM Go to last post
  20. Poor Support Policy

    Started by Dene, Dec 03 2019 03:08 PM
    • Replies: 0
    • Views: 172
    Dec 03 2019, 03:08 PM Go to last post
    • Replies: 0
    • Views: 253
    Dec 03 2019, 12:41 AM Go to last post
    • Replies: 4
    • Views: 321
    Dec 01 2019, 07:29 PM Go to last post
    • Replies: 0
    • Views: 184
    Dec 01 2019, 10:40 AM Go to last post
  21. Missing Mithril Coins.

    Started by CidsTamera, Dec 01 2019 09:00 AM
    • Replies: 2
    • Views: 197
    Dec 01 2019, 09:42 AM Go to last post
  22. Missing mount and title bought expansions

    Started by Trevor1971, Nov 30 2019 12:55 AM
    • Replies: 10
    • Views: 395
    Dec 01 2019, 09:36 AM Go to last post
  23. Bought expansion, no confirmation email yet

    Started by Sheelin, Nov 28 2019 10:17 AM
    • Replies: 3
    • Views: 233
    Nov 28 2019, 11:15 AM Go to last post
  24. Buy VIP using Paysafe question

    Started by vecnysamotar, Nov 24 2019 05:03 AM
    • Replies: 0
    • Views: 203
    Nov 24 2019, 05:03 AM Go to last post
  25. Characters on Firefoot lost

    Started by Arkrend, Nov 21 2019 01:25 PM
    • Replies: 3
    • Views: 256
    Nov 22 2019, 09:08 AM Go to last post
  26. Am I getting banned ?

    Started by Sigurn, Nov 21 2019 01:15 PM
    • Replies: 2
    • Views: 324
    Nov 22 2019, 05:36 AM Go to last post
  27. Help with my account and lost characters

    Started by ryukem, Oct 20 2019 02:11 AM
    • Replies: 8
    • Views: 887
    Nov 20 2019, 01:06 PM Go to last post
  28. Differences between subscription plans

    Started by Eevert, Nov 18 2019 09:34 AM
    • Replies: 4
    • Views: 265
    Nov 18 2019, 02:43 PM Go to last post
  29. Expansions

    Started by thenumnutz, Nov 15 2019 10:18 AM
    • Replies: 3
    • Views: 307
    Nov 15 2019, 01:58 PM Go to last post
  30. unable to log in...again

    Started by Elserkin, Nov 13 2019 11:21 AM
    • Replies: 3
    • Views: 330
    Nov 13 2019, 11:32 AM Go to last post

 
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