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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,969
    • Posts: 21,411
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 370
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 1,777
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 10,610
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 9,407
    Apr 26 2015, 11:50 PM Go to last post
  1. the hell???

    Started by Loriandra1979, Jan 13 2019 07:08 PM
    • Replies: 3
    • Views: 283
    Today, 09:22 AM Go to last post
    • Replies: 6
    • Views: 362
    Yesterday, 01:30 PM Go to last post
    • Replies: 0
    • Views: 86
    Jan 17 2019, 05:20 PM Go to last post
  2. Legendary Bundle Purchase Question

    Started by TechHead, Jan 12 2019 10:46 PM
    • Replies: 0
    • Views: 104
    Jan 12 2019, 10:46 PM Go to last post
    • Replies: 2
    • Views: 185
    Jan 12 2019, 04:41 AM Go to last post
  3. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    3 Pages
    1 2 3
    • Replies: 60
    • Views: 62,015
    Jan 12 2019, 01:31 AM Go to last post
  4. Logging in from home and work act differently

    Started by cryles, Jan 11 2019 12:57 PM
    • Replies: 4
    • Views: 173
    Jan 11 2019, 01:45 PM Go to last post
    • Replies: 8
    • Views: 3,443
    Jan 05 2019, 02:33 AM Go to last post
  5. Change my forum name please?

    Started by winsome, Dec 30 2018 01:35 AM
    • Replies: 2
    • Views: 245
    Jan 03 2019, 10:53 PM Go to last post
  6. Locked Account for the Holiday

    Started by TheHylianLink98, Jan 02 2019 05:35 PM
    • Replies: 2
    • Views: 233
    Jan 03 2019, 12:49 AM Go to last post
    • Replies: 1
    • Views: 174
    Jan 02 2019, 05:16 PM Go to last post
  7. Amazon payments

    Started by algonacy, Dec 24 2018 05:02 PM
    • Replies: 3
    • Views: 217
    Jan 02 2019, 02:42 PM Go to last post
  8. Haven't heard from support for over a week

    Started by firefien33, Jan 01 2019 02:40 PM
    • Replies: 2
    • Views: 214
    Jan 01 2019, 04:49 PM Go to last post
  9. Cant Load My Character

    Started by Exodus, Dec 31 2018 08:00 AM
    • Replies: 2
    • Views: 276
    Dec 31 2018, 08:51 AM Go to last post
  10. Error when trying to log in

    Started by Devildoc, Oct 25 2018 10:02 AM
    • Replies: 2
    • Views: 301
    Dec 31 2018, 08:33 AM Go to last post
  11. Can't log on to Landroval

    Started by Siquayetsga, Dec 24 2018 09:07 PM
    • Replies: 1
    • Views: 126
    Dec 24 2018, 10:41 PM Go to last post
  12. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 104
    • Views: 26,117
    Dec 22 2018, 11:05 PM Go to last post
    • Replies: 2
    • Views: 266
    Dec 12 2018, 08:53 PM Go to last post
  13. Question 2-Factor Authentication

    Started by RavenusGuard, Mar 08 2016 06:26 AM
    • Replies: 14
    • Views: 1,583
    Dec 12 2018, 07:44 PM Go to last post
  14. Stuck in Installing Pre-Reqs

    Started by sylar2vlotr, Dec 10 2018 04:26 PM
    • Replies: 0
    • Views: 187
    Dec 10 2018, 04:26 PM Go to last post
  15. Spam email messages

    Started by liltank, Dec 06 2018 08:49 PM
    • Replies: 8
    • Views: 393
    Dec 10 2018, 02:02 PM Go to last post
  16. Quick question account creation dates

    Started by petrikur, Dec 06 2018 06:41 AM
    • Replies: 1
    • Views: 189
    Dec 06 2018, 07:47 AM Go to last post
  17. Neither of my clients are working

    Started by Smapper, Dec 05 2018 05:21 PM
    • Replies: 0
    • Views: 169
    Dec 05 2018, 05:21 PM Go to last post
  18. cancel vip on mac?

    Started by Amariel, Dec 05 2018 08:35 AM
    • Replies: 2
    • Views: 184
    Dec 05 2018, 08:53 AM Go to last post
  19. How long to wait for support?

    Started by Svetgar, Oct 31 2018 08:25 PM
    • Replies: 22
    • Views: 940
    Nov 26 2018, 05:44 PM Go to last post
  20. Where is the in-game support?

    Started by Yicky, Nov 12 2018 07:57 PM
    • Replies: 3
    • Views: 335
    Nov 26 2018, 05:40 PM Go to last post
  21. Exclamation Urgent ticket no. 68780 stays unattended

    Started by Urwendil, Nov 09 2018 09:13 AM
    • Replies: 2
    • Views: 424
    Nov 26 2018, 05:36 PM Go to last post
    • Replies: 3
    • Views: 331
    Nov 26 2018, 05:33 PM Go to last post
    • Replies: 0
    • Views: 247
    Nov 26 2018, 04:40 PM Go to last post
    • Replies: 2
    • Views: 279
    Nov 22 2018, 10:29 PM Go to last post
  22. 2007 Account - Anniversary Frames

    Started by Kenben11, Nov 16 2018 03:39 AM
    • Replies: 6
    • Views: 438
    Nov 19 2018, 07:06 AM Go to last post
  23. Lotro points vanished!

    Started by Goncalo_Custodio, Nov 17 2018 09:19 AM
    • Replies: 1
    • Views: 418
    Nov 17 2018, 06:48 PM Go to last post
  24. Prepaid Credit Cards for LOTRO Store? Yes/no?

    Started by downspiral, Nov 17 2018 03:29 PM
    • Replies: 0
    • Views: 270
    Nov 17 2018, 03:29 PM Go to last post
  25. Belfalas port to home

    Started by Lotsofhope, Nov 16 2018 04:35 AM
    • Replies: 1
    • Views: 236
    Nov 16 2018, 08:42 PM Go to last post
  26. Angry LotRO Points NOT being given for deed completion

    Started by DonZilla, Nov 02 2018 05:17 PM
    • Replies: 3
    • Views: 329
    Nov 06 2018, 05:58 PM Go to last post
  27. Getting password error at log in screen

    Started by Smiling_Bandit, Oct 24 2018 01:49 AM
    • Replies: 8
    • Views: 463
    Nov 02 2018, 06:32 PM Go to last post
    • Replies: 0
    • Views: 406
    Oct 30 2018, 01:32 PM Go to last post
  28. vip not working

    Started by caligirl25, Oct 27 2018 08:59 PM
    • Replies: 6
    • Views: 437
    Oct 29 2018, 08:16 PM Go to last post
    • Replies: 15
    • Views: 2,156
    Oct 28 2018, 10:49 AM Go to last post
  29. Account name..

    Started by Ezayah45, Oct 27 2018 10:03 AM
    • Replies: 4
    • Views: 413
    Oct 27 2018, 09:49 PM Go to last post

 
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