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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,990
    • Posts: 21,530
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 457
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 5,578
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 13,342
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 13,896
    Apr 26 2015, 11:50 PM Go to last post
  1. Unhappy Server Transfer Error

    Started by HYBERIAS, Nov 11 2020 07:30 AM
    • Replies: 8
    • Views: 342
    Today, 04:48 AM Go to last post
  2. Transfers from closed worlds

    Started by Hydo5, Nov 18 2020 08:50 AM
    • Replies: 1
    • Views: 86
    Yesterday, 01:47 PM Go to last post
  3. World Transfers

    Started by ooger, Oct 24 2020 06:43 PM
    • Replies: 6
    • Views: 418
    Nov 20 2020, 10:09 PM Go to last post
    • Replies: 63
    • Views: 9,799
    Nov 19 2020, 01:06 PM Go to last post
  4. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 02:31 PM
    • Replies: 10
    • Views: 1,812
    Nov 16 2020, 09:11 PM Go to last post
  5. Premium house lost in failed transfer

    Started by Laurelinarien, Aug 12 2020 05:23 PM
    • Replies: 4
    • Views: 354
    Nov 15 2020, 12:56 PM Go to last post
    • Replies: 0
    • Views: 124
    Nov 09 2020, 10:45 PM Go to last post
  6. Account Type

    Started by gdavidson79, Nov 03 2020 11:03 AM
    • Replies: 2
    • Views: 175
    Nov 03 2020, 11:21 AM Go to last post
  7. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 125
    • Views: 36,936
    Nov 02 2020, 07:32 PM Go to last post
  8. Angry You saved my credit card without my authorization

    Started by Kushinah, Oct 31 2020 10:55 PM
    • Replies: 1
    • Views: 188
    Nov 02 2020, 01:30 PM Go to last post
  9. Angry Can't buy latest expansion

    Started by Eichhof, Oct 24 2020 02:55 PM
    • Replies: 12
    • Views: 591
    Nov 02 2020, 06:48 AM Go to last post
  10. Double billed for New Expansion

    Started by Maeh, Oct 29 2020 09:20 AM
    • Replies: 3
    • Views: 216
    Oct 29 2020, 02:23 PM Go to last post
  11. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    2 Pages
    1 2
    • Replies: 27
    • Views: 4,103
    Oct 29 2020, 05:57 AM Go to last post
    • Replies: 3
    • Views: 198
    Oct 27 2020, 04:34 PM Go to last post
  12. Oh no!! Imladris! Where have you gone?

    Started by Tefa, Oct 26 2020 08:07 AM
    • Replies: 2
    • Views: 197
    Oct 27 2020, 01:21 AM Go to last post
  13. Question Where is my Boar Mount???

    Started by Caerylwyn, Oct 24 2020 12:28 AM
    • Replies: 3
    • Views: 267
    Oct 26 2020, 06:14 AM Go to last post
    • Replies: 9
    • Views: 269
    Oct 25 2020, 11:09 AM Go to last post
  14. Returning player. Characters on dead world.

    Started by Codebreaker, Oct 18 2020 08:18 PM
    • Replies: 3
    • Views: 226
    Oct 24 2020, 03:03 PM Go to last post
  15. Error Daybreak

    Started by CallmeYoda, Oct 21 2020 03:30 PM
    • Replies: 2
    • Views: 188
    Oct 23 2020, 07:51 PM Go to last post
    • Replies: 3
    • Views: 228
    Oct 23 2020, 07:55 AM Go to last post
    • Replies: 1
    • Views: 136
    Oct 23 2020, 06:25 AM Go to last post
  16. Can't buy the latest expansion with Paypal

    Started by Ksenija, Oct 21 2020 04:57 AM
    • Replies: 9
    • Views: 421
    Oct 23 2020, 03:40 AM Go to last post
  17. Purchase direct from the website.

    Started by Mutando, Oct 22 2020 11:24 AM
    • Replies: 7
    • Views: 305
    Oct 22 2020, 09:59 PM Go to last post
  18. Expected time for replies

    Started by Finnadan, Oct 22 2020 09:06 AM
    • Replies: 2
    • Views: 208
    Oct 22 2020, 12:40 PM Go to last post
    • Replies: 1
    • Views: 182
    Oct 21 2020, 03:01 AM Go to last post
  19. Double Billed

    Started by WesCrag, Oct 21 2020 02:43 AM
    • Replies: 0
    • Views: 156
    Oct 21 2020, 02:43 AM Go to last post
  20. Unhappy Purchased Ultimate Fan Bundle

    Started by Csyfers, Oct 18 2020 06:15 PM
    • Replies: 6
    • Views: 474
    Oct 19 2020, 02:51 PM Go to last post
  21. Character transfer housing items not in escrow

    Started by Lisa_M, Oct 18 2020 08:05 PM
    • Replies: 2
    • Views: 111
    Oct 18 2020, 08:22 PM Go to last post
  22. Rename on transfer question

    Started by Piff, Oct 18 2020 06:44 AM
    • Replies: 0
    • Views: 149
    Oct 18 2020, 06:44 AM Go to last post
  23. Character Did Not Transfer

    Started by FoundSurfing, Aug 22 2016 09:08 PM
    • Replies: 23
    • Views: 7,243
    Oct 16 2020, 04:12 PM Go to last post
  24. VIP question about quests?

    Started by Akotie, Oct 13 2020 02:53 PM
    • Replies: 9
    • Views: 337
    Oct 14 2020, 04:13 PM Go to last post
  25. No chance of coming back to play?

    Started by Napheri, Oct 01 2020 08:47 AM
    • Replies: 10
    • Views: 576
    Oct 06 2020, 02:34 PM Go to last post
    • Replies: 1
    • Views: 195
    Oct 06 2020, 04:04 AM Go to last post
  26. Lost email

    Started by Crazyhorse, Oct 04 2020 03:37 PM
    • Replies: 0
    • Views: 171
    Oct 04 2020, 03:37 PM Go to last post
  27. Exclamation Mina Morgul & Mordor purchase question.

    Started by TheDMoney, Oct 03 2020 09:46 PM
    • Replies: 1
    • Views: 180
    Oct 03 2020, 10:29 PM Go to last post
  28. Cannot access lifetime subscriber account

    Started by Krazny, Apr 25 2020 03:51 PM
    • Replies: 11
    • Views: 947
    Oct 01 2020, 08:32 AM Go to last post
    • Replies: 1
    • Views: 168
    Sep 30 2020, 11:30 AM Go to last post
  29. Cancel Subscription

    Started by Lofnheid, Sep 29 2020 08:58 AM
    • Replies: 1
    • Views: 227
    Sep 29 2020, 04:29 PM Go to last post
  30. Payment with visa

    Started by Girasol2016, Sep 28 2020 07:56 AM
    • Replies: 0
    • Views: 176
    Sep 28 2020, 07:56 AM Go to last post
  31. Disgusting customer support in game.

    Started by Rimfin, Sep 15 2020 12:12 PM
    • Replies: 8
    • Views: 666
    Sep 25 2020, 12:13 PM Go to last post

 
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