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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,975
    • Posts: 21,451
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 1,349
    Nov 19 2018, 03:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 3,747
    May 03 2018, 03:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 12,131
    Jun 12 2015, 04:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 11,702
    Apr 26 2015, 11:50 PM Go to last post
  1. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 04:45 PM
    • Replies: 6
    • Views: 261
    Yesterday, 06:36 PM Go to last post
    • Replies: 0
    • Views: 31
    Yesterday, 01:32 PM Go to last post
  2. Unhappy Lots went missing today

    Started by markc, Dec 07 2019 03:17 PM
    • Replies: 1
    • Views: 168
    Dec 07 2019, 04:09 PM Go to last post
    • Replies: 1
    • Views: 88
    Dec 07 2019, 09:23 AM Go to last post
  3. Transfers from closed servers needed

    Started by jwall37, Dec 03 2019 04:43 PM
    • Replies: 8
    • Views: 341
    Dec 05 2019, 04:09 PM Go to last post
    • Replies: 46
    • Views: 4,191
    Dec 05 2019, 01:59 PM Go to last post
  4. Poor Support Policy

    Started by Dene, Dec 03 2019 03:08 PM
    • Replies: 0
    • Views: 63
    Dec 03 2019, 03:08 PM Go to last post
    • Replies: 0
    • Views: 140
    Dec 03 2019, 12:41 AM Go to last post
    • Replies: 4
    • Views: 170
    Dec 01 2019, 07:29 PM Go to last post
  5. Launcher problems/account login issues

    Started by jonasty, Nov 17 2019 12:40 PM
    • Replies: 3
    • Views: 233
    Dec 01 2019, 06:50 PM Go to last post
    • Replies: 0
    • Views: 78
    Dec 01 2019, 10:40 AM Go to last post
  6. Missing Mithril Coins.

    Started by CidsTamera, Dec 01 2019 09:00 AM
    • Replies: 2
    • Views: 80
    Dec 01 2019, 09:42 AM Go to last post
  7. Missing mount and title bought expansions

    Started by Trevor1971, Nov 30 2019 12:55 AM
    • Replies: 10
    • Views: 267
    Dec 01 2019, 09:36 AM Go to last post
  8. Bought expansion, no confirmation email yet

    Started by Sheelin, Nov 28 2019 10:17 AM
    • Replies: 3
    • Views: 118
    Nov 28 2019, 11:15 AM Go to last post
  9. Buy VIP using Paysafe question

    Started by vecnysamotar, Nov 24 2019 05:03 AM
    • Replies: 0
    • Views: 102
    Nov 24 2019, 05:03 AM Go to last post
  10. Characters on Firefoot lost

    Started by Arkrend, Nov 21 2019 01:25 PM
    • Replies: 3
    • Views: 152
    Nov 22 2019, 09:08 AM Go to last post
  11. Am I getting banned ?

    Started by Sigurn, Nov 21 2019 01:15 PM
    • Replies: 2
    • Views: 221
    Nov 22 2019, 05:36 AM Go to last post
  12. Help with my account and lost characters

    Started by ryukem, Oct 20 2019 02:11 AM
    • Replies: 8
    • Views: 586
    Nov 20 2019, 01:06 PM Go to last post
  13. Differences between subscription plans

    Started by Eevert, Nov 18 2019 09:34 AM
    • Replies: 4
    • Views: 151
    Nov 18 2019, 02:43 PM Go to last post
  14. Expansions

    Started by thenumnutz, Nov 15 2019 10:18 AM
    • Replies: 3
    • Views: 188
    Nov 15 2019, 01:58 PM Go to last post
  15. unable to log in...again

    Started by Elserkin, Nov 13 2019 11:21 AM
    • Replies: 3
    • Views: 214
    Nov 13 2019, 11:32 AM Go to last post
  16. Exclamation Cannot create ticket

    Started by Heatherwilde, Jan 19 2017 07:58 PM
    • Replies: 11
    • Views: 1,010
    Nov 13 2019, 04:13 AM Go to last post
    • Replies: 1
    • Views: 110
    Nov 12 2019, 07:21 PM Go to last post
  17. @Support - Many thanks for your great service!

    Started by BadBard, Nov 11 2019 07:39 PM
    • Replies: 0
    • Views: 100
    Nov 11 2019, 07:39 PM Go to last post
    • Replies: 3
    • Views: 206
    Nov 11 2019, 02:32 PM Go to last post
    • Replies: 1
    • Views: 139
    Nov 10 2019, 06:46 PM Go to last post
  18. managing account

    Started by wulfhere88, Nov 10 2019 04:16 PM
    • Replies: 2
    • Views: 104
    Nov 10 2019, 04:31 PM Go to last post
  19. Monster Play broken : Is That Normal ?

    Started by Rotch7781, Nov 09 2019 09:55 AM
    • Replies: 1
    • Views: 108
    Nov 09 2019, 10:54 AM Go to last post
  20. Carry All Bag

    Started by JohnD212, Nov 08 2019 05:03 PM
    • Replies: 1
    • Views: 116
    Nov 08 2019, 07:56 PM Go to last post
  21. The shadow of Mordor quest/instance

    Started by Dathuca, Nov 06 2019 02:33 PM
    • Replies: 3
    • Views: 245
    Nov 07 2019, 07:03 PM Go to last post
  22. All of my account information has been wiped

    Started by Laeriloid, Nov 06 2019 03:01 PM
    • Replies: 2
    • Views: 157
    Nov 07 2019, 01:32 PM Go to last post
    • Replies: 1
    • Views: 104
    Nov 07 2019, 01:19 PM Go to last post
    • Replies: 0
    • Views: 80
    Nov 06 2019, 09:01 PM Go to last post
    • Replies: 1
    • Views: 117
    Nov 06 2019, 09:26 AM Go to last post
  23. Angry Support response time

    Started by VincentVegahun, Nov 06 2019 04:33 AM
    • Replies: 0
    • Views: 110
    Nov 06 2019, 04:33 AM Go to last post
  24. Minas Morgul Unlock Code was not emailed

    Started by Ainworth, Nov 05 2019 07:46 PM
    • Replies: 2
    • Views: 149
    Nov 05 2019, 09:18 PM Go to last post
    • Replies: 5
    • Views: 206
    Nov 05 2019, 07:15 PM Go to last post
  25. Unable to Link Paypal Account

    Started by Rykeer, Nov 02 2019 09:40 PM
    • Replies: 1
    • Views: 122
    Nov 04 2019, 10:42 PM Go to last post
  26. exapnsion upgrade

    Started by Emraneth, Nov 03 2019 09:05 PM
    • Replies: 1
    • Views: 216
    Nov 04 2019, 01:55 PM Go to last post
    • Replies: 0
    • Views: 199
    Oct 29 2019, 01:10 PM Go to last post

 
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