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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,988
    • Posts: 21,525
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 407
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 5,422
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 13,248
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 13,760
    Apr 26 2015, 10:50 PM Go to last post
  1. Can't buy the latest expansion with Paypal

    Started by Ksenija, Today 03:57 AM
    • Replies: 1
    • Views: 69
    Today, 04:51 AM Go to last post
    • Replies: 1
    • Views: 108
    Today, 02:01 AM Go to last post
  2. Double Billed

    Started by WesCrag, Today 01:43 AM
    • Replies: 0
    • Views: 56
    Today, 01:43 AM Go to last post
  3. Unhappy Purchased Ultimate Fan Bundle

    Started by Csyfers, Oct 18 2020 05:15 PM
    • Replies: 6
    • Views: 404
    Oct 19 2020, 01:51 PM Go to last post
  4. Returning player. Characters on dead world.

    Started by Codebreaker, Oct 18 2020 07:18 PM
    • Replies: 2
    • Views: 117
    Oct 18 2020, 08:18 PM Go to last post
  5. Character transfer housing items not in escrow

    Started by Lisa_M, Oct 18 2020 07:05 PM
    • Replies: 2
    • Views: 78
    Oct 18 2020, 07:22 PM Go to last post
  6. Rename on transfer question

    Started by Piff, Oct 18 2020 05:44 AM
    • Replies: 0
    • Views: 114
    Oct 18 2020, 05:44 AM Go to last post
  7. Character Did Not Transfer

    Started by FoundSurfing, Aug 22 2016 08:08 PM
    • Replies: 23
    • Views: 7,162
    Oct 16 2020, 03:12 PM Go to last post
  8. VIP question about quests?

    Started by Akotie, Oct 13 2020 01:53 PM
    • Replies: 9
    • Views: 268
    Oct 14 2020, 03:13 PM Go to last post
    • Replies: 60
    • Views: 9,574
    Oct 12 2020, 12:19 AM Go to last post
  9. Premium house lost in failed transfer

    Started by Laurelinarien, Aug 12 2020 04:23 PM
    • Replies: 2
    • Views: 232
    Oct 09 2020, 12:30 PM Go to last post
  10. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    2 Pages
    1 2
    • Replies: 26
    • Views: 3,791
    Oct 06 2020, 07:31 PM Go to last post
  11. No chance of coming back to play?

    Started by Napheri, Oct 01 2020 07:47 AM
    • Replies: 10
    • Views: 479
    Oct 06 2020, 01:34 PM Go to last post
    • Replies: 1
    • Views: 147
    Oct 06 2020, 03:04 AM Go to last post
  12. Lost email

    Started by Crazyhorse, Oct 04 2020 02:37 PM
    • Replies: 0
    • Views: 125
    Oct 04 2020, 02:37 PM Go to last post
  13. Exclamation Mina Morgul & Mordor purchase question.

    Started by TheDMoney, Oct 03 2020 08:46 PM
    • Replies: 1
    • Views: 133
    Oct 03 2020, 09:29 PM Go to last post
  14. Cannot access lifetime subscriber account

    Started by Krazny, Apr 25 2020 02:51 PM
    • Replies: 11
    • Views: 873
    Oct 01 2020, 07:32 AM Go to last post
    • Replies: 1
    • Views: 133
    Sep 30 2020, 10:30 AM Go to last post
  15. Cancel Subscription

    Started by Lofnheid, Sep 29 2020 07:58 AM
    • Replies: 1
    • Views: 194
    Sep 29 2020, 03:29 PM Go to last post
  16. Payment with visa

    Started by Girasol2016, Sep 28 2020 06:56 AM
    • Replies: 0
    • Views: 122
    Sep 28 2020, 06:56 AM Go to last post
  17. Disgusting customer support in game.

    Started by Rimfin, Sep 15 2020 11:12 AM
    • Replies: 8
    • Views: 588
    Sep 25 2020, 11:13 AM Go to last post
  18. Missing Characters

    Started by Pedra, Sep 25 2020 09:42 AM
    • Replies: 0
    • Views: 121
    Sep 25 2020, 09:42 AM Go to last post
  19. Login Failure w/err

    Started by Ainworth, Sep 23 2020 08:28 AM
    • Replies: 1
    • Views: 203
    Sep 23 2020, 03:20 PM Go to last post
  20. A flaw in account change notifications.

    Started by Spearborn, Sep 04 2020 03:48 PM
    • Replies: 3
    • Views: 300
    Sep 14 2020, 05:08 PM Go to last post
  21. account support

    Started by jojoe, Sep 14 2020 11:36 AM
    • Replies: 0
    • Views: 146
    Sep 14 2020, 11:36 AM Go to last post
  22. Double charge

    Started by Ziane, Sep 13 2020 12:36 PM
    • Replies: 0
    • Views: 117
    Sep 13 2020, 12:36 PM Go to last post
    • Replies: 0
    • Views: 103
    Sep 13 2020, 10:42 AM Go to last post
  23. Angry Higher-tier support

    Started by Krazny, Aug 10 2020 02:17 PM
    • Replies: 8
    • Views: 386
    Sep 04 2020, 01:15 PM Go to last post
  24. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 123
    • Views: 36,238
    Sep 04 2020, 06:15 AM Go to last post
  25. Question Minas Morgul Base Expansion

    Started by reranger, Sep 03 2020 04:04 PM
    • Replies: 2
    • Views: 159
    Sep 03 2020, 09:58 PM Go to last post
    • Replies: 6
    • Views: 403
    Sep 03 2020, 02:27 PM Go to last post
    • Replies: 2
    • Views: 219
    Sep 02 2020, 05:16 PM Go to last post
  26. My subscription disappeared

    Started by LadySidhe, Sep 02 2020 03:22 PM
    • Replies: 0
    • Views: 99
    Sep 02 2020, 03:22 PM Go to last post
  27. Problem with MM expansion

    Started by ianwelshy, Sep 01 2020 11:38 AM
    • Replies: 5
    • Views: 294
    Sep 02 2020, 11:22 AM Go to last post
  28. P2p content bug (??)

    Started by JaqenHghar, Sep 01 2020 03:15 PM
    • Replies: 4
    • Views: 276
    Sep 01 2020, 04:26 PM Go to last post
  29. Man what a joke

    Started by einhart32, Sep 01 2020 02:35 PM
    • Replies: 0
    • Views: 103
    Sep 01 2020, 02:35 PM Go to last post
  30. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 01:51 PM
    2 Pages
    1 2
    • Replies: 29
    • Views: 2,306
    Aug 30 2020, 08:44 PM Go to last post
    • Replies: 0
    • Views: 129
    Aug 27 2020, 05:13 PM Go to last post
  31. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 74
    • Views: 76,673
    Aug 26 2020, 07:37 AM Go to last post
  32. Help

    Started by SirBozena, Aug 25 2020 09:43 AM
    • Replies: 3
    • Views: 252
    Aug 25 2020, 10:19 AM Go to last post

 
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