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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,946
    • Posts: 21,276
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    3 Pages
    1 2 3
    • Replies: 66
    • Views: 7,850
    May 24 2017, 08:47 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 7,827
    Jun 12 2015, 03:58 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 4,761
    Apr 26 2015, 10:50 PM Go to last post
  1. Friend Banned, No Support Reply

    Started by VerinXVII, May 18 2017 09:47 PM
    • Replies: 4
    • Views: 226
    Yesterday, 03:05 PM Go to last post
    • Replies: 14
    • Views: 439
    Yesterday, 01:19 PM Go to last post
    • Replies: 1
    • Views: 74
    Yesterday, 11:45 AM Go to last post
  2. SSG. My bad experience with you Help Desk

    Started by Darika, May 26 2017 12:24 AM
    • Replies: 2
    • Views: 108
    May 26 2017, 02:17 PM Go to last post
  3. Can't login

    Started by mattp8340, May 17 2013 10:18 PM
    • Replies: 15
    • Views: 6,533
    May 26 2017, 10:45 AM Go to last post
  4. Double charged no reply 10 days

    Started by Poachyn, May 24 2017 09:35 AM
    • Replies: 1
    • Views: 67
    May 24 2017, 12:10 PM Go to last post
  5. Previously unlocked character slot 'missing'

    Started by Cupelixx, Oct 22 2016 10:39 PM
    • Replies: 2
    • Views: 231
    May 22 2017, 08:42 AM Go to last post
  6. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 50
    • Views: 44,044
    May 21 2017, 03:21 PM Go to last post
  7. LOTRO points just got stolen.

    Started by MarcBorleanu, May 19 2017 10:59 AM
    • Replies: 5
    • Views: 249
    May 19 2017, 03:27 PM Go to last post
  8. Suspected memory leak

    Started by Belagern, May 11 2017 08:26 AM
    • Replies: 22
    • Views: 524
    May 15 2017, 03:55 AM Go to last post
    • Replies: 4
    • Views: 139
    May 13 2017, 12:36 PM Go to last post
  9. Ticket Open for 24 days....and Counting

    Started by PewPew9700, Mar 20 2017 06:06 PM
    • Replies: 6
    • Views: 447
    May 13 2017, 11:04 AM Go to last post
  10. Standing Stone help site ticket backlog

    Started by yzerman1991, May 04 2017 08:48 AM
    • Replies: 6
    • Views: 253
    May 12 2017, 01:18 PM Go to last post
    • Replies: 7
    • Views: 223
    May 11 2017, 11:17 AM Go to last post
  11. no access to email link

    Started by bhiozfk8232, Dec 08 2016 03:23 PM
    • Replies: 2
    • Views: 302
    May 10 2017, 09:45 PM Go to last post
  12. Unhappy Lost Two Characters on Crickhollow

    Started by nikdog5678, May 09 2017 04:19 PM
    • Replies: 2
    • Views: 149
    May 10 2017, 10:01 AM Go to last post
    • Replies: 2
    • Views: 148
    May 09 2017, 08:01 PM Go to last post
  13. Lost my lifetime subscription??

    Started by blays7x, May 08 2017 12:44 PM
    • Replies: 4
    • Views: 262
    May 08 2017, 07:07 PM Go to last post
  14. Shadows of Angmar - Collectors Edition (Codemasters)

    Started by Ramex, May 08 2017 07:17 AM
    • Replies: 2
    • Views: 148
    May 08 2017, 09:01 AM Go to last post
  15. Looking for ALL my old characters

    Started by maximus85, May 02 2017 02:19 PM
    • Replies: 5
    • Views: 254
    May 08 2017, 12:09 AM Go to last post
  16. Kinship name change link?

    Started by foralt, May 07 2017 07:09 PM
    • Replies: 0
    • Views: 75
    May 07 2017, 07:09 PM Go to last post
  17. Question How to add LOTRO to existing DDO Account?

    Started by Derkallah, May 06 2017 05:32 AM
    • Replies: 3
    • Views: 178
    May 07 2017, 02:49 PM Go to last post
  18. Does PayPal work again?

    Started by Evanirsb, Mar 25 2017 12:18 PM
    • Replies: 6
    • Views: 437
    May 07 2017, 09:48 AM Go to last post
  19. Angry Steam purchased quad pack problem

    Started by Thallarion, Apr 12 2017 12:21 PM
    • Replies: 2
    • Views: 352
    May 05 2017, 11:34 AM Go to last post
  20. Free month of VIP?

    Started by KublaKhan81, May 01 2017 11:18 PM
    • Replies: 3
    • Views: 308
    May 02 2017, 06:28 PM Go to last post
  21. How do I get a refund for a product?

    Started by LikeViking, Apr 27 2017 04:38 AM
    • Replies: 2
    • Views: 201
    Apr 27 2017, 06:05 PM Go to last post
  22. Returning Lifetime Player...How do I

    Started by Dinara, Apr 15 2017 09:36 AM
    • Replies: 3
    • Views: 294
    Apr 27 2017, 01:11 AM Go to last post
  23. Post Character Transfers

    Started by Someguyinatux, Apr 26 2017 08:41 PM
    • Replies: 1
    • Views: 162
    Apr 26 2017, 10:14 PM Go to last post
  24. Store not allowing purchases

    Started by Nox27, Apr 25 2017 07:34 PM
    • Replies: 1
    • Views: 186
    Apr 26 2017, 04:33 PM Go to last post
  25. Unhappy Redeeming gone wrong

    Started by TTempest, Apr 24 2017 04:24 PM
    • Replies: 3
    • Views: 256
    Apr 25 2017, 07:08 PM Go to last post
  26. how can I cancel subscription

    Started by gaphe, May 27 2012 05:20 PM
    • Replies: 11
    • Views: 16,118
    Apr 24 2017, 05:34 PM Go to last post
  27. Did not get anniversary gifts

    Started by mykidstjz, Apr 20 2017 11:33 AM
    • Replies: 1
    • Views: 147
    Apr 23 2017, 11:16 AM Go to last post
  28. Missing Steed of the Eldar?

    Started by DYMongoose, Apr 20 2017 10:31 PM
    • Replies: 1
    • Views: 137
    Apr 20 2017, 10:38 PM Go to last post
  29. Forum Name Change?

    Started by krazed99, May 18 2012 04:27 PM
    • Replies: 10
    • Views: 4,460
    Apr 19 2017, 11:28 AM Go to last post
  30. Question Account purchases

    Started by l3ulseye, Apr 18 2017 03:35 AM
    • Replies: 5
    • Views: 280
    Apr 18 2017, 04:46 PM Go to last post
    • Replies: 1
    • Views: 98
    Apr 18 2017, 02:07 PM Go to last post
  31. Logging in to account

    Started by mystikal911, Mar 27 2017 01:15 PM
    • Replies: 6
    • Views: 448
    Apr 17 2017, 01:53 PM Go to last post
  32. LP Refund

    Started by Flagron, Apr 05 2017 03:05 PM
    • Replies: 3
    • Views: 233
    Apr 17 2017, 12:57 PM Go to last post
  33. VIP

    Started by Berenhad, Apr 16 2017 07:31 AM
    • Replies: 3
    • Views: 211
    Apr 16 2017, 02:18 PM Go to last post
  34. Using an original Shadows of Angmar product key

    Started by Ullakkos, Apr 10 2017 11:41 AM
    • Replies: 4
    • Views: 294
    Apr 15 2017, 03:16 AM Go to last post

 
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