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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,971
    • Posts: 21,440
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 687
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 2,539
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 11,115
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 10,341
    Apr 26 2015, 10:50 PM Go to last post
    • Replies: 1
    • Views: 109
    Jun 14 2019, 11:57 PM Go to last post
  1. My account was hacked

    Started by Tvaran, Jun 13 2019 10:40 PM
    • Replies: 0
    • Views: 115
    Jun 13 2019, 10:40 PM Go to last post
    • Replies: 4
    • Views: 205
    Jun 13 2019, 05:12 PM Go to last post
  2. Angry Problem with login

    Started by Windhorse73, Jun 12 2019 07:28 AM
    • Replies: 1
    • Views: 85
    Jun 12 2019, 07:48 AM Go to last post
  3. Launcher stuck in endless loop

    Started by Crowlady, Jun 06 2019 07:15 AM
    • Replies: 1
    • Views: 129
    Jun 06 2019, 09:52 AM Go to last post
  4. Account "Pending Cancellation"

    Started by Coledar, Jun 05 2019 01:38 PM
    • Replies: 2
    • Views: 92
    Jun 05 2019, 05:25 PM Go to last post
  5. Post VIP LP Points

    Started by Wyorin, Jun 05 2019 01:44 PM
    • Replies: 0
    • Views: 80
    Jun 05 2019, 01:44 PM Go to last post
  6. Returned player after 7 years...

    Started by L.E.G., May 31 2019 12:25 PM
    • Replies: 2
    • Views: 126
    May 31 2019, 02:06 PM Go to last post
  7. Bree-land housing

    Started by Tifnir, May 26 2019 12:47 PM
    • Replies: 1
    • Views: 141
    May 26 2019, 12:49 PM Go to last post
  8. Permission to Publish a Screenshot

    Started by Rumilisoun, May 23 2019 11:04 AM
    • Replies: 4
    • Views: 234
    May 23 2019, 10:52 PM Go to last post
  9. Pre Paid Credit Card Not Working

    Started by Morihan, May 21 2019 12:35 AM
    • Replies: 1
    • Views: 210
    May 21 2019, 03:06 AM Go to last post
  10. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 19
    • Views: 2,780
    May 08 2019, 11:25 AM Go to last post
    • Replies: 2
    • Views: 198
    May 08 2019, 09:15 AM Go to last post
  11. Angry Account pending cancellation for VIP account

    Started by smip2009, May 07 2019 10:15 AM
    • Replies: 1
    • Views: 191
    May 07 2019, 11:32 AM Go to last post
  12. Deed Log (Not Updating)

    Started by Robia, Apr 23 2019 04:49 PM
    • Replies: 0
    • Views: 178
    Apr 23 2019, 04:49 PM Go to last post
    • Replies: 1
    • Views: 260
    Apr 22 2019, 08:31 AM Go to last post
  13. How to link turbine account with steam?

    Started by Angis1, Apr 21 2019 02:08 PM
    • Replies: 0
    • Views: 277
    Apr 21 2019, 02:08 PM Go to last post
  14. Customer Service

    Started by RedSabber, Apr 14 2019 08:35 PM
    • Replies: 2
    • Views: 419
    Apr 19 2019, 07:42 AM Go to last post
  15. Character Transfer Between Accounts

    Started by Nazerth, Feb 26 2019 03:37 PM
    • Replies: 1
    • Views: 366
    Apr 10 2019, 05:44 PM Go to last post
  16. I JUST bought Mordor, now it's on sale

    Started by Ardineck, Apr 06 2019 01:30 PM
    • Replies: 2
    • Views: 386
    Apr 06 2019, 06:48 PM Go to last post
    • Replies: 3
    • Views: 355
    Apr 05 2019, 05:54 PM Go to last post
    • Replies: 1
    • Views: 336
    Mar 30 2019, 02:14 AM Go to last post
  17. Lost 2 character slots after update

    Started by Nattybumpo2, Mar 29 2019 10:20 PM
    • Replies: 0
    • Views: 214
    Mar 29 2019, 10:20 PM Go to last post
  18. VIP Avatar Frame

    Started by Belialtheunholy, Mar 17 2019 10:32 PM
    • Replies: 3
    • Views: 381
    Mar 29 2019, 10:11 PM Go to last post
  19. 3 Month Subscription

    Started by Duroga, Mar 20 2019 06:14 PM
    • Replies: 4
    • Views: 530
    Mar 29 2019, 10:17 AM Go to last post
  20. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 6
    • Views: 1,235
    Mar 17 2019, 12:24 AM Go to last post
  21. Being double-billed/Can I change credit card info?

    Started by rimah1, Mar 03 2019 06:53 PM
    • Replies: 5
    • Views: 471
    Mar 14 2019, 10:41 AM Go to last post
  22. No Longer VIP For Some Reason

    Started by Steihl, Mar 09 2019 05:18 AM
    • Replies: 7
    • Views: 612
    Mar 11 2019, 02:40 PM Go to last post
    • Replies: 7
    • Views: 516
    Mar 05 2019, 11:57 AM Go to last post
  23. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 08:17 AM
    • Replies: 6
    • Views: 769
    Mar 02 2019, 01:43 PM Go to last post
  24. Right mouse clicking issue

    Started by celticwitch, Feb 28 2019 08:09 PM
    • Replies: 0
    • Views: 271
    Feb 28 2019, 08:09 PM Go to last post
  25. XSolla down and ingame support had got hollydays?

    Started by Androhir, Feb 28 2019 03:12 PM
    • Replies: 0
    • Views: 265
    Feb 28 2019, 03:12 PM Go to last post
  26. Stuck at Cleaning up old connection.

    Started by Morriganh, Feb 25 2019 05:28 AM
    • Replies: 2
    • Views: 371
    Feb 26 2019, 09:29 AM Go to last post
  27. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 110
    • Views: 29,142
    Feb 24 2019, 08:25 PM Go to last post
  28. "No more slots"

    Started by Bogburz, Mar 10 2013 04:24 PM
    • Replies: 2
    • Views: 779
    Feb 21 2019, 10:08 AM Go to last post
  29. Purchasing cosmetic armor slots

    Started by Rheformed, Feb 14 2019 03:27 PM
    • Replies: 1
    • Views: 266
    Feb 20 2019, 01:21 PM Go to last post
  30. Registration for new player

    Started by mokkori, Dec 01 2017 04:55 AM
    • Replies: 16
    • Views: 1,784
    Feb 11 2019, 04:34 AM Go to last post
    • Replies: 2
    • Views: 311
    Feb 10 2019, 04:29 AM Go to last post
  31. cannot create lotro account

    Started by RustyShadow, Feb 07 2019 03:29 PM
    • Replies: 0
    • Views: 326
    Feb 07 2019, 03:29 PM Go to last post

 
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