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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,987
    • Posts: 21,523
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 335
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 5,111
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 13,090
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 13,387
    Apr 26 2015, 10:50 PM Go to last post
    • Replies: 0
    • Views: 40
    Today, 04:23 PM Go to last post
  1. Angry Higher-tier support

    Started by Krazny, Aug 10 2020 02:17 PM
    • Replies: 4
    • Views: 182
    Today, 01:43 PM Go to last post
  2. Gift Giving (VIP,Points,Etc)

    Started by krypto182, Today 12:56 AM
    • Replies: 0
    • Views: 84
    Today, 12:56 AM Go to last post
    • Replies: 4
    • Views: 131
    Yesterday, 02:58 PM Go to last post
  3. Character not found...contact Technical Support

    Started by Atsah, Jul 16 2020 02:29 PM
    • Replies: 5
    • Views: 486
    Yesterday, 02:18 PM Go to last post
  4. VIP Rewards Quest + Aria of Valar ?

    Started by Cil., Yesterday 08:41 AM
    • Replies: 0
    • Views: 88
    Yesterday, 08:41 AM Go to last post
    • Replies: 8
    • Views: 2,099
    Yesterday, 03:40 AM Go to last post
    • Replies: 7
    • Views: 241
    Aug 07 2020, 03:26 PM Go to last post
    • Replies: 1
    • Views: 119
    Aug 06 2020, 06:53 AM Go to last post
  5. Recovering a character from an archived world.

    Started by darkBit05, Jul 03 2020 10:15 AM
    • Replies: 8
    • Views: 372
    Aug 05 2020, 01:26 PM Go to last post
  6. Remove credit card info from account page

    Started by difens, Sep 19 2011 02:21 AM
    • Replies: 6
    • Views: 1,647
    Aug 02 2020, 10:47 AM Go to last post
  7. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 118
    • Views: 35,321
    Aug 02 2020, 04:15 AM Go to last post
  8. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 70
    • Views: 73,832
    Jul 24 2020, 10:08 PM Go to last post
    • Replies: 57
    • Views: 5,053
    Jul 24 2020, 05:46 AM Go to last post
    • Replies: 8
    • Views: 438
    Jul 23 2020, 10:50 AM Go to last post
  9. Canit access account information

    Started by Artheyliaslight, Mar 30 2020 03:29 AM
    • Replies: 2
    • Views: 305
    Jul 19 2020, 04:29 PM Go to last post
  10. Returning player, cannot recover account

    Started by TheOnlyVPL, Jul 13 2020 10:33 AM
    • Replies: 4
    • Views: 306
    Jul 16 2020, 10:17 AM Go to last post
  11. Subscription and riding?

    Started by groucho42, Jul 07 2020 04:54 PM
    • Replies: 3
    • Views: 207
    Jul 07 2020, 10:02 PM Go to last post
  12. I can't find my level 40 character more or less

    Started by neiesc, Jul 05 2020 09:45 AM
    • Replies: 3
    • Views: 212
    Jul 06 2020, 08:55 PM Go to last post
  13. Friend Unable to Login to Lifetime Account

    Started by martyself, Jun 27 2020 11:08 PM
    • Replies: 4
    • Views: 326
    Jul 03 2020, 06:40 PM Go to last post
  14. Returning player banned (friend)

    Started by kszer0, Jun 28 2020 09:53 PM
    • Replies: 0
    • Views: 270
    Jun 28 2020, 09:53 PM Go to last post
  15. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 01:51 PM
    2 Pages
    1 2
    • Replies: 28
    • Views: 1,978
    Jun 25 2020, 09:02 PM Go to last post
  16. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 01:31 PM
    • Replies: 8
    • Views: 1,584
    Jun 25 2020, 02:07 PM Go to last post
  17. Not able to buy VIP Subscription

    Started by constantinnc, Jun 22 2020 12:53 PM
    • Replies: 1
    • Views: 211
    Jun 23 2020, 03:31 PM Go to last post
  18. Cannot access lifetime subscriber account

    Started by Krazny, Apr 25 2020 02:51 PM
    • Replies: 8
    • Views: 624
    Jun 22 2020, 02:20 PM Go to last post
  19. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    • Replies: 22
    • Views: 2,993
    Jun 21 2020, 01:58 PM Go to last post
  20. We encountered an error during your transfer

    Started by podgie_bear, Jun 25 2019 07:20 PM
    • Replies: 1
    • Views: 1,001
    Jun 14 2020, 06:17 PM Go to last post
    • Replies: 3
    • Views: 263
    Jun 10 2020, 01:21 PM Go to last post
    • Replies: 0
    • Views: 157
    Jun 08 2020, 10:39 PM Go to last post
  21. LOTRO Store error

    Started by FilmoreGraves, Jun 07 2020 02:41 PM
    • Replies: 2
    • Views: 209
    Jun 07 2020, 04:51 PM Go to last post
  22. Angry Missing VIP status

    Started by Diemao, Jun 02 2020 03:40 AM
    • Replies: 3
    • Views: 244
    Jun 03 2020, 02:49 AM Go to last post
  23. Double Crafting Carry on

    Started by rehe54121, Jun 02 2020 05:33 PM
    • Replies: 1
    • Views: 171
    Jun 02 2020, 10:02 PM Go to last post
  24. Unhappy Still Waiting.....

    Started by Miztress, May 29 2020 12:33 PM
    • Replies: 3
    • Views: 284
    May 29 2020, 07:34 PM Go to last post
    • Replies: 3
    • Views: 227
    May 28 2020, 06:36 AM Go to last post
  25. Refund Ticket Has Been Closed 4 Times

    Started by Hunt3r0fth3m4rk, May 07 2020 03:18 AM
    • Replies: 3
    • Views: 356
    May 26 2020, 05:23 PM Go to last post
  26. Where Can I Find My Updates?

    Started by Testis, May 25 2020 06:23 PM
    • Replies: 1
    • Views: 192
    May 25 2020, 10:53 PM Go to last post
  27. Can't buy Lotro Points

    Started by Gallandras, May 18 2020 07:58 AM
    • Replies: 0
    • Views: 251
    May 18 2020, 07:58 AM Go to last post
    • Replies: 2
    • Views: 325
    May 16 2020, 05:47 AM Go to last post

 
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