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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,979
    • Posts: 21,487
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2019 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 1,636
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 4,392
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 12,554
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 12,302
    Apr 26 2015, 10:50 PM Go to last post
  1. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    • Replies: 14
    • Views: 1,172
    Yesterday, 07:50 PM Go to last post
  2. Returning Player

    Started by Famas, Mar 21 2020 02:31 PM
    • Replies: 2
    • Views: 183
    Yesterday, 07:45 PM Go to last post
    • Replies: 3
    • Views: 104
    Yesterday, 07:16 PM Go to last post
  3. Ticket Been Open Since FEB-2020

    Started by lort8819, Apr 07 2020 06:16 PM
    • Replies: 5
    • Views: 231
    Yesterday, 12:24 PM Go to last post
    • Replies: 6
    • Views: 769
    Yesterday, 11:40 AM Go to last post
    • Replies: 10
    • Views: 716
    Yesterday, 11:25 AM Go to last post
  4. Recovering my lifetime subscription

    Started by Arithium, Apr 06 2020 12:13 PM
    • Replies: 4
    • Views: 212
    Yesterday, 11:22 AM Go to last post
  5. Account / password error-unable to log in! HELP!

    Started by Dok1984, Jan 16 2020 08:01 AM
    • Replies: 5
    • Views: 287
    Yesterday, 11:21 AM Go to last post
  6. can not contact support from the game

    Started by rodin12, Oct 03 2019 09:25 AM
    • Replies: 2
    • Views: 266
    Apr 02 2020, 12:32 PM Go to last post
  7. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 8
    • Views: 1,594
    Apr 02 2020, 12:31 PM Go to last post
  8. What happen to Customer Service?

    Started by Gorthujr, Dec 26 2019 11:55 PM
    • Replies: 5
    • Views: 401
    Apr 02 2020, 11:36 AM Go to last post
  9. Exclamation No Acct Found on launcher

    Started by Nengeleth, Feb 12 2020 05:15 PM
    • Replies: 3
    • Views: 227
    Apr 02 2020, 11:31 AM Go to last post
    • Replies: 5
    • Views: 611
    Apr 02 2020, 11:18 AM Go to last post
  10. Angry Support response time

    Started by VincentVegahun, Nov 06 2019 03:33 AM
    • Replies: 1
    • Views: 234
    Apr 02 2020, 11:16 AM Go to last post
  11. Is there are existing customer support?

    Started by IndiJ, Dec 22 2019 07:35 AM
    • Replies: 1
    • Views: 241
    Apr 02 2020, 11:15 AM Go to last post
  12. Best support in the world

    Started by Promotions-and-ban, Dec 26 2019 12:58 PM
    • Replies: 3
    • Views: 346
    Apr 02 2020, 11:13 AM Go to last post
  13. Exclamation Account/password bug - unable to login

    Started by Frarin, Jan 13 2020 01:51 PM
    • Replies: 2
    • Views: 362
    Apr 02 2020, 11:04 AM Go to last post
    • Replies: 3
    • Views: 471
    Apr 02 2020, 10:59 AM Go to last post
  14. Canit access account information

    Started by Artheyliaslight, Mar 30 2020 03:29 AM
    • Replies: 1
    • Views: 127
    Mar 30 2020, 04:33 PM Go to last post
  15. Turns out scaming is ok in this game

    Started by Alko, Mar 17 2020 05:05 PM
    • Replies: 5
    • Views: 679
    Mar 26 2020, 05:09 PM Go to last post
  16. Cannot find old characters from Vilya

    Started by Zyriel, Feb 20 2020 06:57 PM
    • Replies: 11
    • Views: 771
    Mar 25 2020, 05:14 PM Go to last post
  17. The shadow of Mordor quest/instance

    Started by Dathuca, Nov 06 2019 01:33 PM
    • Replies: 4
    • Views: 518
    Mar 24 2020, 02:57 PM Go to last post
  18. Character Creation Issues

    Started by sonicseven, Mar 24 2020 10:36 AM
    • Replies: 2
    • Views: 144
    Mar 24 2020, 02:02 PM Go to last post
  19. @Cordovan Feedback about lotro support in/out of the game

    Started by Grimstborith, Jul 30 2019 03:05 PM
    2 Pages
    1 2
    • Replies: 35
    • Views: 7,155
    Mar 24 2020, 11:51 AM Go to last post
  20. I can't post in the majority of the LOTRO forums

    Started by Callummack, Jul 23 2014 01:31 PM
    • Replies: 7
    • Views: 1,337
    Mar 23 2020, 06:00 PM Go to last post
  21. Subscription not making me a VIP in game.

    Started by Suzina, Mar 22 2020 12:34 PM
    • Replies: 2
    • Views: 175
    Mar 22 2020, 09:37 PM Go to last post
  22. Question hair?

    Started by BrainiacXL, Mar 20 2020 08:12 PM
    • Replies: 1
    • Views: 140
    Mar 20 2020, 09:09 PM Go to last post
    • Replies: 4
    • Views: 254
    Mar 09 2020, 11:28 AM Go to last post
  23. Can't Login (No Answer from support)

    Started by Sapphir, Feb 18 2020 05:36 PM
    • Replies: 0
    • Views: 277
    Feb 18 2020, 05:36 PM Go to last post
  24. Angry Lost Characters

    Started by VincentVegahun, Oct 26 2019 03:30 AM
    • Replies: 6
    • Views: 669
    Feb 17 2020, 05:26 PM Go to last post
  25. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 10
    • Views: 14,767
    Feb 15 2020, 05:42 PM Go to last post
  26. Old server transfers currently unavailable

    Started by Hydo5, Feb 14 2020 05:13 AM
    • Replies: 0
    • Views: 164
    Feb 14 2020, 05:13 AM Go to last post
  27. Question Can't find my account/Haven't heard from Support

    Started by spr808, Nov 23 2019 03:45 PM
    • Replies: 16
    • Views: 1,069
    Feb 12 2020, 05:20 PM Go to last post
  28. Can't log on my RK

    Started by mhg_957, Feb 03 2020 08:46 PM
    • Replies: 1
    • Views: 153
    Feb 04 2020, 05:23 PM Go to last post
  29. Monthly 500 LP

    Started by mykidstjz, Feb 04 2020 06:30 AM
    • Replies: 0
    • Views: 126
    Feb 04 2020, 06:30 AM Go to last post
    • Replies: 0
    • Views: 149
    Jan 30 2020, 03:47 PM Go to last post
  30. Expired certificate on signup page redirect

    Started by Pony-o, Jan 27 2020 02:03 PM
    • Replies: 0
    • Views: 141
    Jan 27 2020, 02:03 PM Go to last post
  31. Should I be concerned - no characters on login page

    Started by secpar, Jan 26 2020 02:57 PM
    • Replies: 4
    • Views: 248
    Jan 27 2020, 10:22 AM Go to last post
    • Replies: 48
    • Views: 4,601
    Jan 25 2020, 11:44 AM Go to last post
    • Replies: 3
    • Views: 301
    Jan 22 2020, 02:45 PM Go to last post

 
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