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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 5,000
    • Posts: 21,601
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 1,330
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 2,477
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 8,006
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 14,968
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 16,633
    Apr 26 2015, 11:50 PM Go to last post
  1. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 06:37 AM
    • Replies: 14
    • Views: 2,296
    Yesterday, 06:12 AM Go to last post
  2. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 02:16 PM
    8 Pages
    1 2 3 4 5 6 7 ... 8
    • Replies: 182
    • Views: 47,866
    Nov 25 2021, 01:21 PM Go to last post
  3. Cannot Remember Account Info

    Started by NucEng, Nov 22 2021 03:28 PM
    • Replies: 1
    • Views: 182
    Nov 25 2021, 01:13 PM Go to last post
  4. No subscription found for lotro

    Started by Saniden, Apr 10 2021 10:35 AM
    • Replies: 11
    • Views: 1,776
    Nov 25 2021, 08:08 AM Go to last post
  5. Cant buy Minas Morgul expansion

    Started by Vazzo, Nov 25 2021 06:19 AM
    • Replies: 0
    • Views: 92
    Nov 25 2021, 06:19 AM Go to last post
  6. Black Friday makes me sad

    Started by Maur, Nov 25 2021 01:21 AM
    • Replies: 0
    • Views: 164
    Nov 25 2021, 01:21 AM Go to last post
  7. Account Issue that is not being resolved

    Started by Creston, Nov 18 2021 05:03 PM
    • Replies: 13
    • Views: 511
    Nov 24 2021, 04:16 AM Go to last post
    • Replies: 22
    • Views: 801
    Nov 23 2021, 12:52 PM Go to last post
  8. Status: inaccesible

    Started by Shadbox-XxX, Nov 14 2021 06:11 PM
    • Replies: 6
    • Views: 283
    Nov 23 2021, 09:52 AM Go to last post
  9. Question Creating a Cinematic in 3D

    Started by Fizzle, Jul 25 2014 09:18 PM
    • Replies: 1
    • Views: 445
    Nov 21 2021, 12:08 AM Go to last post
  10. Question Expansion purchase form EU

    Started by Atarandir, Nov 20 2021 10:19 AM
    • Replies: 0
    • Views: 112
    Nov 20 2021, 10:19 AM Go to last post
  11. Purchase cannot be completed

    Started by Mahri_Ridaen, Oct 08 2021 06:21 AM
    3 Pages
    1 2 3
    • Replies: 53
    • Views: 2,648
    Nov 19 2021, 04:09 PM Go to last post
    • Replies: 71
    • Views: 11,816
    Nov 19 2021, 12:25 PM Go to last post
  12. Client won't authenticate

    Started by xcopydave, Nov 18 2021 10:16 AM
    • Replies: 3
    • Views: 188
    Nov 18 2021, 10:23 AM Go to last post
    • Replies: 6
    • Views: 472
    Nov 16 2021, 07:53 AM Go to last post
  13. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 08:00 AM
    4 Pages
    1 2 3 4
    • Replies: 79
    • Views: 92,927
    Nov 15 2021, 01:28 PM Go to last post
    • Replies: 12
    • Views: 601
    Nov 14 2021, 11:31 AM Go to last post
  14. Redeem code for multiple F2P accounts

    Started by Daskapital, Oct 31 2021 06:02 PM
    • Replies: 2
    • Views: 264
    Nov 12 2021, 03:27 PM Go to last post
  15. Xsolla is C.R.A.P.

    Started by Nekroman1, Oct 03 2021 11:40 AM
    • Replies: 2
    • Views: 316
    Nov 11 2021, 10:39 PM Go to last post
  16. Support still alive?

    Started by Itoo, Nov 04 2021 02:15 PM
    • Replies: 6
    • Views: 374
    Nov 10 2021, 05:04 PM Go to last post
  17. Account finally restored!

    Started by Answermyticketplease, Jul 17 2021 12:38 AM
    • Replies: 22
    • Views: 1,819
    Nov 10 2021, 05:02 PM Go to last post
  18. Better Business Bureau

    Started by MourneBlade, Nov 05 2021 12:28 PM
    • Replies: 0
    • Views: 138
    Nov 05 2021, 12:28 PM Go to last post
  19. Exclamation About Pre Purchase and payments.

    Started by Faridane, Oct 28 2021 11:09 PM
    • Replies: 1
    • Views: 199
    Oct 29 2021, 07:51 AM Go to last post
  20. manage subscription trouble

    Started by onor, Oct 28 2021 09:54 AM
    • Replies: 2
    • Views: 146
    Oct 28 2021, 10:10 AM Go to last post
  21. Struggling to find my Lotro account username

    Started by bhavv, Oct 27 2021 10:56 AM
    • Replies: 0
    • Views: 230
    Oct 27 2021, 10:56 AM Go to last post
  22. LOTRO Point Refund Possible Here?

    Started by mdh2010, Oct 20 2021 04:33 PM
    • Replies: 2
    • Views: 264
    Oct 21 2021, 02:09 AM Go to last post
  23. Can't add new payment details

    Started by squirle, Oct 20 2021 03:50 PM
    • Replies: 0
    • Views: 147
    Oct 20 2021, 03:50 PM Go to last post
  24. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 02:04 PM
    • Replies: 6
    • Views: 617
    Oct 20 2021, 02:51 AM Go to last post
  25. My lvl120 valar is missing

    Started by Vellrad, Oct 18 2021 05:11 PM
    • Replies: 0
    • Views: 114
    Oct 18 2021, 05:11 PM Go to last post
  26. Who is in charge of this game now?

    Started by Ariwen55, Oct 18 2021 01:03 PM
    • Replies: 2
    • Views: 253
    Oct 18 2021, 01:30 PM Go to last post
  27. Ignore

    Started by Ciowyn_EU, Oct 15 2021 05:01 PM
    • Replies: 0
    • Views: 95
    Oct 15 2021, 05:01 PM Go to last post
  28. Question Can't log in

    Started by Nengeleth, Apr 27 2020 06:02 PM
    3 Pages
    1 2 3
    • Replies: 73
    • Views: 9,266
    Oct 09 2021, 12:42 PM Go to last post
  29. Feedback to external shop

    Started by Nekroman1, Oct 09 2021 04:38 AM
    • Replies: 0
    • Views: 162
    Oct 09 2021, 04:38 AM Go to last post
  30. New Starter pack

    Started by teitei, Oct 09 2021 01:04 AM
    • Replies: 1
    • Views: 195
    Oct 09 2021, 01:59 AM Go to last post
    • Replies: 11
    • Views: 801
    Oct 07 2021, 10:03 PM Go to last post
  31. Response to in-game ticket

    Started by Bookworm35, Aug 26 2021 09:42 AM
    • Replies: 1
    • Views: 333
    Oct 07 2021, 10:01 PM Go to last post
  32. Wife can't log into her 8 year old account

    Started by Zarze, Oct 03 2021 08:33 AM
    • Replies: 9
    • Views: 492
    Oct 07 2021, 09:58 PM Go to last post
  33. want to spend more $$

    Started by sting-sethkan, Oct 06 2021 08:15 PM
    • Replies: 0
    • Views: 161
    Oct 06 2021, 08:15 PM Go to last post
  34. Exclamation Gundabad Standard Edition Tax issue

    Started by Anathera, Oct 05 2021 04:08 PM
    • Replies: 0
    • Views: 344
    Oct 05 2021, 04:08 PM Go to last post
  35. server timeout when I select one of characters

    Started by IdleHands12, Oct 03 2021 03:30 PM
    • Replies: 0
    • Views: 168
    Oct 03 2021, 03:30 PM Go to last post

 
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