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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 4,971
    • Posts: 21,436
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 639
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 2,433
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 11,032
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 10,163
    Apr 26 2015, 10:50 PM Go to last post
  1. Pre Paid Credit Card Not Working

    Started by Morihan, May 21 2019 12:35 AM
    • Replies: 1
    • Views: 140
    May 21 2019, 03:06 AM Go to last post
  2. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 19
    • Views: 2,517
    May 08 2019, 11:25 AM Go to last post
    • Replies: 2
    • Views: 118
    May 08 2019, 09:15 AM Go to last post
  3. Angry Account pending cancellation for VIP account

    Started by smip2009, May 07 2019 10:15 AM
    • Replies: 1
    • Views: 121
    May 07 2019, 11:32 AM Go to last post
  4. Deed Log (Not Updating)

    Started by Robia, Apr 23 2019 04:49 PM
    • Replies: 0
    • Views: 120
    Apr 23 2019, 04:49 PM Go to last post
    • Replies: 1
    • Views: 200
    Apr 22 2019, 08:31 AM Go to last post
  5. How to link turbine account with steam?

    Started by Angis1, Apr 21 2019 02:08 PM
    • Replies: 0
    • Views: 213
    Apr 21 2019, 02:08 PM Go to last post
  6. Customer Service

    Started by RedSabber, Apr 14 2019 08:35 PM
    • Replies: 2
    • Views: 359
    Apr 19 2019, 07:42 AM Go to last post
  7. Character Transfer Between Accounts

    Started by Nazerth, Feb 26 2019 03:37 PM
    • Replies: 1
    • Views: 308
    Apr 10 2019, 05:44 PM Go to last post
  8. I JUST bought Mordor, now it's on sale

    Started by Ardineck, Apr 06 2019 01:30 PM
    • Replies: 2
    • Views: 329
    Apr 06 2019, 06:48 PM Go to last post
    • Replies: 3
    • Views: 295
    Apr 05 2019, 05:54 PM Go to last post
    • Replies: 1
    • Views: 283
    Mar 30 2019, 02:14 AM Go to last post
  9. Lost 2 character slots after update

    Started by Nattybumpo2, Mar 29 2019 10:20 PM
    • Replies: 0
    • Views: 169
    Mar 29 2019, 10:20 PM Go to last post
  10. VIP Avatar Frame

    Started by Belialtheunholy, Mar 17 2019 10:32 PM
    • Replies: 3
    • Views: 328
    Mar 29 2019, 10:11 PM Go to last post
  11. 3 Month Subscription

    Started by Duroga, Mar 20 2019 06:14 PM
    • Replies: 4
    • Views: 476
    Mar 29 2019, 10:17 AM Go to last post
  12. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 6
    • Views: 1,180
    Mar 17 2019, 12:24 AM Go to last post
  13. Being double-billed/Can I change credit card info?

    Started by rimah1, Mar 03 2019 06:53 PM
    • Replies: 5
    • Views: 420
    Mar 14 2019, 10:41 AM Go to last post
  14. No Longer VIP For Some Reason

    Started by Steihl, Mar 09 2019 05:18 AM
    • Replies: 7
    • Views: 557
    Mar 11 2019, 02:40 PM Go to last post
    • Replies: 7
    • Views: 458
    Mar 05 2019, 11:57 AM Go to last post
  15. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 08:17 AM
    • Replies: 6
    • Views: 708
    Mar 02 2019, 01:43 PM Go to last post
  16. Right mouse clicking issue

    Started by celticwitch, Feb 28 2019 08:09 PM
    • Replies: 0
    • Views: 226
    Feb 28 2019, 08:09 PM Go to last post
  17. XSolla down and ingame support had got hollydays?

    Started by Androhir, Feb 28 2019 03:12 PM
    • Replies: 0
    • Views: 217
    Feb 28 2019, 03:12 PM Go to last post
  18. Stuck at Cleaning up old connection.

    Started by Morriganh, Feb 25 2019 05:28 AM
    • Replies: 2
    • Views: 304
    Feb 26 2019, 09:29 AM Go to last post
  19. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 110
    • Views: 28,798
    Feb 24 2019, 08:25 PM Go to last post
  20. "No more slots"

    Started by Bogburz, Mar 10 2013 04:24 PM
    • Replies: 2
    • Views: 733
    Feb 21 2019, 10:08 AM Go to last post
  21. Purchasing cosmetic armor slots

    Started by Rheformed, Feb 14 2019 03:27 PM
    • Replies: 1
    • Views: 221
    Feb 20 2019, 01:21 PM Go to last post
  22. Registration for new player

    Started by mokkori, Dec 01 2017 04:55 AM
    • Replies: 16
    • Views: 1,709
    Feb 11 2019, 04:34 AM Go to last post
    • Replies: 2
    • Views: 266
    Feb 10 2019, 04:29 AM Go to last post
  23. cannot create lotro account

    Started by RustyShadow, Feb 07 2019 03:29 PM
    • Replies: 0
    • Views: 274
    Feb 07 2019, 03:29 PM Go to last post
  24. Ticket #77252- needs attention

    Started by Pasq0321, Feb 06 2019 01:57 PM
    • Replies: 2
    • Views: 286
    Feb 06 2019, 05:26 PM Go to last post
  25. Support needed - tickets ignored

    Started by eanamdar, Jan 30 2019 09:40 AM
    • Replies: 1
    • Views: 391
    Feb 04 2019, 05:48 PM Go to last post
  26. Unable to trade/start fellowship

    Started by Eternalall, Feb 02 2019 07:41 AM
    • Replies: 0
    • Views: 269
    Feb 02 2019, 07:41 AM Go to last post
  27. bancontact maestro debit card (Belgium)

    Started by jonasty, Feb 01 2019 08:45 AM
    • Replies: 1
    • Views: 269
    Feb 01 2019, 03:48 PM Go to last post
  28. Odd Occurrence

    Started by mpu, Jan 31 2019 03:27 PM
    • Replies: 2
    • Views: 314
    Feb 01 2019, 02:35 AM Go to last post
  29. the hell???

    Started by Loriandra1979, Jan 13 2019 06:08 PM
    • Replies: 4
    • Views: 945
    Jan 27 2019, 12:49 PM Go to last post
  30. All my Characters Gone

    Started by Gyndori, Dec 04 2017 05:47 PM
    • Replies: 4
    • Views: 3,147
    Jan 27 2019, 12:15 PM Go to last post
  31. Prepare for Battle 20% off.

    Started by Varkking, Jan 24 2019 04:59 PM
    • Replies: 0
    • Views: 293
    Jan 24 2019, 04:59 PM Go to last post
    • Replies: 0
    • Views: 249
    Jan 24 2019, 10:51 AM Go to last post
    • Replies: 6
    • Views: 726
    Jan 18 2019, 12:30 PM Go to last post
    • Replies: 0
    • Views: 345
    Jan 17 2019, 04:20 PM Go to last post

 
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