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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    • Threads: 4,971
    • Posts: 21,429
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: 2018 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 505
    Nov 19 2018, 02:46 PM Go to last post
  2. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 2,156
    May 03 2018, 02:03 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 10,838
    Jun 12 2015, 03:58 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 9,763
    Apr 26 2015, 10:50 PM Go to last post
  1. VIP Avatar Frame

    Started by Belialtheunholy, Mar 17 2019 10:32 PM
    • Replies: 2
    • Views: 133
    Yesterday, 11:41 AM Go to last post
  2. Angry account locked no replies from support

    Started by nayyyyyy, Sep 10 2018 10:26 AM
    • Replies: 6
    • Views: 978
    Mar 17 2019, 12:24 AM Go to last post
  3. Being double-billed/Can I change credit card info?

    Started by rimah1, Mar 03 2019 06:53 PM
    • Replies: 5
    • Views: 246
    Mar 14 2019, 10:41 AM Go to last post
  4. No Subscription Found

    Started by fluffiestfluffstuff, May 07 2018 02:00 AM
    • Replies: 18
    • Views: 2,090
    Mar 13 2019, 08:56 AM Go to last post
  5. No Longer VIP For Some Reason

    Started by Steihl, Mar 09 2019 05:18 AM
    • Replies: 7
    • Views: 369
    Mar 11 2019, 02:40 PM Go to last post
    • Replies: 7
    • Views: 272
    Mar 05 2019, 11:57 AM Go to last post
  6. 3440 x 1440 resolution?

    Started by DuncanMcDermott, Oct 27 2018 08:17 AM
    • Replies: 6
    • Views: 573
    Mar 02 2019, 01:43 PM Go to last post
  7. Right mouse clicking issue

    Started by celticwitch, Feb 28 2019 08:09 PM
    • Replies: 0
    • Views: 83
    Feb 28 2019, 08:09 PM Go to last post
  8. XSolla down and ingame support had got hollydays?

    Started by Androhir, Feb 28 2019 03:12 PM
    • Replies: 0
    • Views: 85
    Feb 28 2019, 03:12 PM Go to last post
  9. Character Transfer Between Accounts

    Started by Nazerth, Feb 26 2019 03:37 PM
    • Replies: 0
    • Views: 64
    Feb 26 2019, 03:37 PM Go to last post
  10. Stuck at Cleaning up old connection.

    Started by Morriganh, Feb 25 2019 05:28 AM
    • Replies: 2
    • Views: 122
    Feb 26 2019, 09:29 AM Go to last post
  11. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    5 Pages
    1 2 3 4 5
    • Replies: 110
    • Views: 27,831
    Feb 24 2019, 08:25 PM Go to last post
  12. "No more slots"

    Started by Bogburz, Mar 10 2013 04:24 PM
    • Replies: 2
    • Views: 626
    Feb 21 2019, 10:08 AM Go to last post
  13. Purchasing cosmetic armor slots

    Started by Rheformed, Feb 14 2019 03:27 PM
    • Replies: 1
    • Views: 91
    Feb 20 2019, 01:21 PM Go to last post
  14. Registration for new player

    Started by mokkori, Dec 01 2017 04:55 AM
    • Replies: 16
    • Views: 1,534
    Feb 11 2019, 04:34 AM Go to last post
    • Replies: 2
    • Views: 160
    Feb 10 2019, 04:29 AM Go to last post
  15. cannot create lotro account

    Started by RustyShadow, Feb 07 2019 03:29 PM
    • Replies: 0
    • Views: 153
    Feb 07 2019, 03:29 PM Go to last post
  16. Ticket #77252- needs attention

    Started by Pasq0321, Feb 06 2019 01:57 PM
    • Replies: 2
    • Views: 173
    Feb 06 2019, 05:26 PM Go to last post
  17. Support needed - tickets ignored

    Started by eanamdar, Jan 30 2019 09:40 AM
    • Replies: 1
    • Views: 270
    Feb 04 2019, 05:48 PM Go to last post
  18. Unable to trade/start fellowship

    Started by Eternalall, Feb 02 2019 07:41 AM
    • Replies: 0
    • Views: 160
    Feb 02 2019, 07:41 AM Go to last post
  19. bancontact maestro debit card (Belgium)

    Started by jonasty, Feb 01 2019 08:45 AM
    • Replies: 1
    • Views: 149
    Feb 01 2019, 03:48 PM Go to last post
  20. Odd Occurrence

    Started by mpu, Jan 31 2019 03:27 PM
    • Replies: 2
    • Views: 198
    Feb 01 2019, 02:35 AM Go to last post
  21. the hell???

    Started by Loriandra1979, Jan 13 2019 06:08 PM
    • Replies: 4
    • Views: 800
    Jan 27 2019, 12:49 PM Go to last post
  22. All my Characters Gone

    Started by Gyndori, Dec 04 2017 05:47 PM
    • Replies: 4
    • Views: 2,855
    Jan 27 2019, 12:15 PM Go to last post
  23. Prepare for Battle 20% off.

    Started by Varkking, Jan 24 2019 04:59 PM
    • Replies: 0
    • Views: 193
    Jan 24 2019, 04:59 PM Go to last post
    • Replies: 0
    • Views: 151
    Jan 24 2019, 10:51 AM Go to last post
    • Replies: 6
    • Views: 578
    Jan 18 2019, 12:30 PM Go to last post
    • Replies: 0
    • Views: 234
    Jan 17 2019, 04:20 PM Go to last post
  24. Legendary Bundle Purchase Question

    Started by TechHead, Jan 12 2019 09:46 PM
    • Replies: 0
    • Views: 237
    Jan 12 2019, 09:46 PM Go to last post
    • Replies: 2
    • Views: 355
    Jan 12 2019, 03:41 AM Go to last post
  25. Unhappy "'No subscription for LOTRO found"

    Started by Strepsiades, Sep 17 2013 07:00 AM
    3 Pages
    1 2 3
    • Replies: 60
    • Views: 63,542
    Jan 12 2019, 12:31 AM Go to last post
  26. Logging in from home and work act differently

    Started by cryles, Jan 11 2019 11:57 AM
    • Replies: 4
    • Views: 333
    Jan 11 2019, 12:45 PM Go to last post
    • Replies: 8
    • Views: 3,715
    Jan 05 2019, 01:33 AM Go to last post
  27. Change my forum name please?

    Started by winsome, Dec 30 2018 12:35 AM
    • Replies: 2
    • Views: 358
    Jan 03 2019, 09:53 PM Go to last post
  28. Locked Account for the Holiday

    Started by TheHylianLink98, Jan 02 2019 04:35 PM
    • Replies: 2
    • Views: 391
    Jan 02 2019, 11:49 PM Go to last post
    • Replies: 1
    • Views: 328
    Jan 02 2019, 04:16 PM Go to last post
  29. Amazon payments

    Started by algonacy, Dec 24 2018 04:02 PM
    • Replies: 3
    • Views: 348
    Jan 02 2019, 01:42 PM Go to last post
  30. Haven't heard from support for over a week

    Started by firefien33, Jan 01 2019 01:40 PM
    • Replies: 2
    • Views: 348
    Jan 01 2019, 03:49 PM Go to last post
  31. Cant Load My Character

    Started by Exodus, Dec 31 2018 07:00 AM
    • Replies: 2
    • Views: 427
    Dec 31 2018, 07:51 AM Go to last post
  32. Error when trying to log in

    Started by Devildoc, Oct 25 2018 09:02 AM
    • Replies: 2
    • Views: 439
    Dec 31 2018, 07:33 AM Go to last post

 
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