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Results 1 to 14 of 14
  1. #1
    Join Date
    Nov 2013
    Posts
    8

    trying to add turbine points!

    i still cant add any points at all from the store in game it just gives me error and try at another time ive waited and waited any details would help thankyou

  2. #2
    Join Date
    Nov 2013
    Posts
    8
    any help hello?

  3. #3
    Join Date
    Nov 2013
    Posts
    8
    help would be nice lol

  4. #4
    Join Date
    Feb 2011
    Posts
    1,223

    Are you trying to buy through Steam?

    I know there was an issue reported related to that.
    LilyRose of Gladden, Mistress of the Rangers of the West Kinship. Come check out our kin at rangerswest.guildlaunch.com.

  5. #5
    Join Date
    Jun 2011
    Posts
    8
    Had the same problem since HD launch. Got fed up with auto closed tickets so checked their store support. Hidden deep deep away was a line saying that if you had this problem to check your billing information. Your billing address zip/area code has to be 5 digits long. If you love somewhere that has less than 5 digits then add 0's to the zip code. Worked immediately for me after that. Best of luck
    [charsig=http://lotrosigs.level3.turbine.com/232210000000e2f3f/01003/signature.png]undefined[/charsig]

  6. #6
    Join Date
    Nov 2013
    Posts
    8
    ya through steam how can u buy it another way?

    ya i saw that billing info thing i did it and still didint work lol

  7. #7
    Join Date
    Nov 2013
    Posts
    8
    is there any other way? it says there was an error processing your order

    err- 22

  8. #8
    Join Date
    Feb 2011
    Posts
    1,223

    I don't use Steam, myself

    So I'm afraid I can't say.

    You might reach out to Turbine's account support. I'm sure they want Steam players to be able to buy TP as much as you all want to buy it.
    LilyRose of Gladden, Mistress of the Rangers of the West Kinship. Come check out our kin at rangerswest.guildlaunch.com.

  9. #9
    I think if you have a card you must add it in game, but if you got it from the online (not ingame) store you add it like you woulld for a VIP card or something. its Myaccount.turbine.com I believe.
    R.I.P Nidor, Brandywine's favorite spider.

  10. #10
    Join Date
    Nov 2013
    Posts
    8
    ya i added the card and everything on turbine idk what else to do lol

  11. #11
    Join Date
    Oct 2010
    Location
    Dallas
    Posts
    385
    Ok. So are you using a Turbine Point card, or a credit/debit card?

    For a TP card, go to www.myaccount.turbine.com and add the points there.

    For a credit/debit card, you can either add it through the website (Store>LotRO Market>Turbine Points), or through the store. I've never had luck adding a credit/debit card through the store, the website seems to work better.
    [charsig=http://lotrosigs.level3.turbine.com/132130000001229d7/01008/signature.png]undefined[/charsig]
    Thillian, Hunter, Level 63, Elf, Kindred Souls, Riddermark

  12. #12
    Join Date
    Nov 2013
    Posts
    8
    that seems like it would work but im trying to get 600 points for 8 bucks not the one thats 20 bucks lol?

  13. #13
    Join Date
    Nov 2013
    Posts
    8
    wow duh it was steam dont launch the game through steam good to go lol

  14. #14
    Join Date
    Feb 2011
    Posts
    1,223

    Glad you got it sorted.

    See you in Middle Earth.
    LilyRose of Gladden, Mistress of the Rangers of the West Kinship. Come check out our kin at rangerswest.guildlaunch.com.

 

 

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