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Account Support

Please visit our Account Management Center in order to create a Turbine account, upgrade an existing subscription, or change/view account settings.

Top The Lord of the Rings Online™ Account Management Issues

How much is a LOTRO monthly subscription?

Refer A Friend & Play For Free FAQ's

How do I reactivate a canceled LOTRO subscription?

How do I create a new LOTRO account?

Who do I contact if I lost or forgot my Username?

LOTRO Free Trial FAQs

When do my 30 free days of LOTRO gameplay begin?

How do I convert my Free Trial/Buddy Key/Guest account to a subscription?

How do I change my subscription plan for LOTRO?

How do I create additional LOTRO subscriptions? (second account)

What payment methods can I use to pay for my LOTRO subscription?

 Browse our Account Support FAQs.

The Lord of the Rings Online™ Account Management Contact Options

Search our Knowledge Base

Browse through our extensive Knowledge Base, which contains answers to the most frequently asked questions.

Send an e-mail to our Account Management team

Our Account Management team will reply in a timely manner to your account needs. Click HERE to submit your inquiry.

Call our Account Management team

Speak live with one of our Account Management Representatives via telephone from Noon - 8:45 p.m. ET Monday - Friday by dialing:

781-407-4020.